Experience

ACTi Corporation

• Taiwan
• Security and Investigations
• 100 - 200 Employee

• Arcadian Member Services

  • Mar 2009 - Present

  Worked BSA from 03/2009 through 10/2011. Arcadian Health Plan Member Services since 10/2011. Worked BSA from 03/2009 through 10/2011. Arcadian Health Plan Member Services since 10/2011.



Cloud 10

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer service

  • Jan 2009 - Feb 2009

  DTV conversion project DTV conversion project



West Corporation

• IT Services and IT Consulting
• 700 & Above Employee

• Independent contractor

  • Oct 2002 - Jun 2007

  Several accounts from order taking, account management, maintenance and creating, troubleshooting and activation, scheduling and escalated calls for Major appliance. Several accounts from order taking, account management, maintenance and creating, troubleshooting and activation, scheduling and escalated calls for Major appliance.