Cindy Ashley Wambui Karathe
Mobile Application Customer Executive at Tusenti- Claim this Profile
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English Full professional proficiency
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Swahili Full professional proficiency
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German Elementary proficiency
Topline Score
Bio
George William
Ashley's dedication to fulfilling the needs of the clients made her stand out, her ability and willingness to cohesively work well with the team was impeccable. Her delivery as a client advisor was always something to be emulated always having an attentive ear with kind words. A pleasant and easy soul to work with.
Joshua Odongo
I was impressed by Cindy’s ability to deal with clients – effortlessly, especially the tough ones. Her level of thinking and self-organization led to a positive influence on the way our company’s portfolio was managed. She is highly experienced in customers management. I am very proud to have worked with her. I would recommend her anywhere at any time
George William
Ashley's dedication to fulfilling the needs of the clients made her stand out, her ability and willingness to cohesively work well with the team was impeccable. Her delivery as a client advisor was always something to be emulated always having an attentive ear with kind words. A pleasant and easy soul to work with.
Joshua Odongo
I was impressed by Cindy’s ability to deal with clients – effortlessly, especially the tough ones. Her level of thinking and self-organization led to a positive influence on the way our company’s portfolio was managed. She is highly experienced in customers management. I am very proud to have worked with her. I would recommend her anywhere at any time
George William
Ashley's dedication to fulfilling the needs of the clients made her stand out, her ability and willingness to cohesively work well with the team was impeccable. Her delivery as a client advisor was always something to be emulated always having an attentive ear with kind words. A pleasant and easy soul to work with.
Joshua Odongo
I was impressed by Cindy’s ability to deal with clients – effortlessly, especially the tough ones. Her level of thinking and self-organization led to a positive influence on the way our company’s portfolio was managed. She is highly experienced in customers management. I am very proud to have worked with her. I would recommend her anywhere at any time
George William
Ashley's dedication to fulfilling the needs of the clients made her stand out, her ability and willingness to cohesively work well with the team was impeccable. Her delivery as a client advisor was always something to be emulated always having an attentive ear with kind words. A pleasant and easy soul to work with.
Joshua Odongo
I was impressed by Cindy’s ability to deal with clients – effortlessly, especially the tough ones. Her level of thinking and self-organization led to a positive influence on the way our company’s portfolio was managed. She is highly experienced in customers management. I am very proud to have worked with her. I would recommend her anywhere at any time
Credentials
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Standard English/Western Certification
EmmersionSep, 2022- Oct, 2024 -
Insurance Agent (Health, Property, Casualty)
IRA KenyaFeb, 2017- Oct, 2024 -
German
Goethe-Institut e.V.Jan, 2015- Oct, 2024
Experience
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Tusenti
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Kenya
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Financial Services
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1 - 100 Employee
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Mobile Application Customer Executive
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Jun 2021 - Present
contractual contractual
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Teleperformance
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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German Customer Support representative
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Sep 2022 - Feb 2023
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Aftersales Associate
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Dec 2020 - Mar 2022
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Shikamo App
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Kenya
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Hospitality
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1 - 100 Employee
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Customer Support Specialist
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Jan 2019 - Jan 2021
I was in charge of the company's front office operation. Also on an extensive role of management of their portfolio. I was in charge of the company's front office operation. Also on an extensive role of management of their portfolio.
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Client support department - Financial Advisor
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Jan 2017 - Dec 2017
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Volunteer
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Jan 2011 - Dec 2015
volunteered as a child mentor and peer leader having gone through the social skills development program. volunteered as a child mentor and peer leader having gone through the social skills development program.
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Education
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2014 - 2017
Egerton University
Bachelor of Commerce - BCom, Banking and Financial Support Services -
2018 - 2020
KESRA (Kenya school of Revenue Administration)
Diploma in Tax Administration, Credit -
2020 - 2020
Google digital Skills of Africa
Certificate, Digital marketing -
2014 - 2016
GOETHE INSTITUTE,NAIROBI
A1-B1, German -
2014 - 2015
AIRADS
ICDL, Computer proficiency -
2017 - 2017
College of Assurance Kenya
Certificate of insurance, insurance
Community
