Experience

Village Medical

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Regional Director of Operations

  • Oct 2021 - Present

  - Medical Group & IPA clinic operations in the Northeast - Responsible for Value Based Care (VBC) & Fee-for-service (FFS) portfolio Primary Care (including retail clinics) & Specialty Care (Pediatrics, OBGyn, Neurology, Allergy, and Urgent Care) - Built and refined Population Health and Care Management capabilities for the region - Oversaw acquisitions and integration of standalone practices and medical groups- Medical Group & IPA clinic operations in the Northeast (RI). Responsible for Value Based Care (VBC) & Fee-for-service (FFS) portfolio Primary Care (including retail clinics) & Specialty Care (Pediatrics, OBGyn, Allergy, and Urgent Care) - Built and refined Population Health and Care Management capabilities for the region - Oversaw acquisitions and integration of standalone practices and medical groups Show less



Steward Health Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Director of Operations

  • Aug 2014 - Oct 2021

  • Oversee daily operations of 2 practice locations with 16 physicians, and 20 support staff (MA, MS, LPN, RN,). Provides leadership for the staff and a liaison for solving problems. • Meet with physician's and staff to ensure clinical and administrative policies were followed for compliance and better quality of care and understand their frustrations and concerns to ensure an adequate support system. • Maintain software function using E-Clinical Works, Citrix, Athena, Meditech, Kronos, All Microsoft systems. (Power point, words, excels.) • Maintain all Meaningful Use, PQRS, CAQH, measures. • Oversee all inpatient and outpatient surgical scheduling. • Collaborate with all Physicians and Managers for new and improve updates. • Maintains collaborative team relationships with peers and colleagues in order to effectively contribute to the working group’s achievement of goals, and to help foster a positive work environment. • Maintained an efficient and professional work atmosphere. Managed employee selection, training, evaluation, payroll, scheduling. Oversight of insurance and co-payment, ICD-10/CPT coding, monitoring of accounts receivable, operating expenses, vendor invoices and inventory. Show less



Park Surgery

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Senior Director of Operations

  • Nov 2012 - Aug 2014

  • The financial performance of the revenue cycle. • Supervision of patient scheduling, registration, medical records, billing and collection, data entry and processing, and cash posting. • Knowledge of CPT and ICD coding for Physicians. • Promoting excellent customer service. • Develop, implement and maintain office policies and procedures. • Interview, hire and train a productive surgical office team and conduct performance reviews. • Maintain all office function from front office to clinical area. • Maintain software function using E-Clinical Works, Citrix, Athena, Meditech, Kronos, All Microsoft systems. (Power point, words, excels.) Show less