Deputy Executive Director/Operations

• Nov 2022 - Present

Director of Operational Excellence

• Aug 2020 - Oct 2022

I lead the enterprise level Show Me Excellence Leadership Group comprised of operational excellence professionals from cabinet level agencies in Missouri State government. This group is focused on the transformation of Missouri State Government. Recent successes include development and rollout of capability training programs; dramatic improvements to data visualization and data-based decision-making by championing a cross departmental Tableau initiative; development of a Leader's Guide to Operational Excellence; establishment of enterprise level dashboards; and multiple initiatives to maximize use of organizational health survey data to improve outcomes in the workplace. • Spearheaded setting vision and execution of multiple simultaneous statewide operational excellence initiatives.• Achieved significant growth within 12 months by driving initiative to create a Tableau data visualization community supporting data driven decision making in all agencies.• Developed enterprise level dashboard to visualize data for 25 call centers by leading project team.• Hosts an annual Show Me Excellence Summit of continuous improvement practitioners with over 2K attendees each year. Show less

Director, Division of General Services

• Oct 2017 - Oct 2022

I lead a diverse support division with various programs, including risk/fleet management, recycling, surplus property, printing, and central mail services. During the height of the COVID-19 pandemic, was temporarily reassigned to direct a cross-departmental team to recommend and execute a comprehensive strategy to procure, warehouse and distribute over $230M of personal protective equipment to businesses and organizations in need. • Supervise 100 direct/in-direct reports as well as oversight of annual budget over $100M • Developed internal communication strategies exceeding engagement rates over 80% among team members as well as boosted customers engagement rates up to 70%. • Established monthly business review process for each program to improve financial and operational performance. Show less

Acting Director, Division of General Services

• Feb 2017 - Oct 2017

Assistant Director, Division of General Services & State Fleet Manager, State of Missouri

• Aug 2015 - Feb 2017

State Fleet Manager

• Jun 2002 - Aug 2015

Various Risk Management positions

• Jun 1992 - Jun 2002

President

• Oct 2008 - Sep 2018

Member at Large, Treasurer, Secretary, President-Elect and Past President (2-year terms each). Professional association dedicated to serving the needs of State Fleet Managers across the United States. Member at Large, Treasurer, Secretary, President-Elect and Past President (2-year terms each). Professional association dedicated to serving the needs of State Fleet Managers across the United States.