Cindy Dagenais
Business Systems Manager, Workday at Morrison Hershfield- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Morrison Hershfield
-
Canada
-
Engineering Services
-
700 & Above Employee
-
Business Systems Manager, Workday
-
Jan 2019 - Present
Calgary, Canada Area Provide functional support for implementation and upgrades of Human Capital Management (HCM) applications. (Workday, Ceridian’s HPW, ASL Consulting’s HR Manager) Project Manager, HR Team & Technical Lead on Canadian and US implementations of Workday. Included HCM, Core Compensation, Benefits, Absence, Time Tracking, Payroll & 10 integrations with a 6 month time frame. Primary internal contact for all Workday related setup and support (design, test, educate & implement); business… Show more Provide functional support for implementation and upgrades of Human Capital Management (HCM) applications. (Workday, Ceridian’s HPW, ASL Consulting’s HR Manager) Project Manager, HR Team & Technical Lead on Canadian and US implementations of Workday. Included HCM, Core Compensation, Benefits, Absence, Time Tracking, Payroll & 10 integrations with a 6 month time frame. Primary internal contact for all Workday related setup and support (design, test, educate & implement); business process administration; new release project planning; managing security; maintaining integrations; designing reports; implementing new features; determine business requirements, conduct needs analysis, design, test and implement new functionality and processes. Create training documents and facilitate end-user training on product functionality and features. Provide HR Generalist support to organization; interviewing candidates; conducting orientations, terminations, investigations, assist in compensation market analysis; maintaining records Ensure legal compliance by monitoring applicable HR policies for federal and provincial requirements; Assist in maintenance of employee benefits programs by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; designing and conducting educational programs on benefit programs.
-
-
Human Resources Manager
-
Jul 2016 - Jan 2019
Calgary, Alberta, Canada
-
-
HRIS & Benefits Specialist
-
Sep 2007 - Jul 2016
Toronto, Canada Area Change Administration, HRIS Data Management, Profit Share/Compensation/Benefits Administration, HR Reporting, Payroll, Salary Survey, Module Integration, Status Changes, HR Systems Integration, Systems Audit
-
-
-
-
Technical Support Specialist
-
2002 - Sep 2007
Client Support, Systems Integration, Data Analysis & Manipulation, Software Development, Regression testing
-
-
-
NuComm International
-
Outsourcing and Offshoring Consulting
-
1 - 100 Employee
-
Help Desk Representative
-
1999 - 2001
Provided 3 rd level support to internal & external clients Troubleshot problems related to internet applications, functions, installation and configuration Accurately and efficiently documented clients issues and related resolutions Provided input for frequently asked questions documentation Assisted Quality Assurance by testing products and reporting problems Guided customers through system upgrades, installations and provided product overviews
-
-
Education
-
University of Toronto - Woodsworth College
Life Sciences -
Seneca College of Applied Arts and Technology
Human Resources Management, Human Resources Management and Services -
Humber College
Visual Basics.Net Certificate, Computer Programming, Vendor/Product Certification -
Sault College of Applied Arts and Technology
Environmental Engineering Technician, Fish and Wildlife