Cindy Dagenais

Business Systems Manager, Workday at Morrison Hershfield
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Contact Information
us****@****om
(386) 825-5501
Location
Calgary, Alberta, Canada, CA

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Experience

    • Canada
    • Engineering Services
    • 700 & Above Employee
    • Business Systems Manager, Workday
      • Jan 2019 - Present

      Calgary, Canada Area Provide functional support for implementation and upgrades of Human Capital Management (HCM) applications. (Workday, Ceridian’s HPW, ASL Consulting’s HR Manager) Project Manager, HR Team & Technical Lead on Canadian and US implementations of Workday. Included HCM, Core Compensation, Benefits, Absence, Time Tracking, Payroll & 10 integrations with a 6 month time frame. Primary internal contact for all Workday related setup and support (design, test, educate & implement); business… Show more Provide functional support for implementation and upgrades of Human Capital Management (HCM) applications. (Workday, Ceridian’s HPW, ASL Consulting’s HR Manager) Project Manager, HR Team & Technical Lead on Canadian and US implementations of Workday. Included HCM, Core Compensation, Benefits, Absence, Time Tracking, Payroll & 10 integrations with a 6 month time frame. Primary internal contact for all Workday related setup and support (design, test, educate & implement); business process administration; new release project planning; managing security; maintaining integrations; designing reports; implementing new features; determine business requirements, conduct needs analysis, design, test and implement new functionality and processes. Create training documents and facilitate end-user training on product functionality and features. Provide HR Generalist support to organization; interviewing candidates; conducting orientations, terminations, investigations, assist in compensation market analysis; maintaining records Ensure legal compliance by monitoring applicable HR policies for federal and provincial requirements; Assist in maintenance of employee benefits programs by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; designing and conducting educational programs on benefit programs.

    • Human Resources Manager
      • Jul 2016 - Jan 2019

      Calgary, Alberta, Canada

    • HRIS & Benefits Specialist
      • Sep 2007 - Jul 2016

      Toronto, Canada Area Change Administration, HRIS Data Management, Profit Share/Compensation/Benefits Administration, HR Reporting, Payroll, Salary Survey, Module Integration, Status Changes, HR Systems Integration, Systems Audit

    • Technical Support Specialist
      • 2002 - Sep 2007

      Client Support, Systems Integration, Data Analysis & Manipulation, Software Development, Regression testing

    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Help Desk Representative
      • 1999 - 2001

      Provided 3 rd level support to internal & external clients Troubleshot problems related to internet applications, functions, installation and configuration Accurately and efficiently documented clients issues and related resolutions Provided input for frequently asked questions documentation Assisted Quality Assurance by testing products and reporting problems Guided customers through system upgrades, installations and provided product overviews

Education

  • University of Toronto - Woodsworth College
    Life Sciences
    2006 -
  • Seneca College of Applied Arts and Technology
    Human Resources Management, Human Resources Management and Services
    2012 - 2013
  • Humber College
    Visual Basics.Net Certificate, Computer Programming, Vendor/Product Certification
    2006 - 2006
  • Sault College of Applied Arts and Technology
    Environmental Engineering Technician, Fish and Wildlife
    1996 - 2000

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