Correctional Officer

• Mar 2023 - Present

Court Liaison Worker/Bail Supervisor

• Jan 2022 - Feb 2023

• Knowledge of the criminal justice system acquired by interviewing detained offenders to determine qualification for a pre-trial release under bail supervision. • Prepared bail conditions based on individual offender needs and circumstances.• Ability to analyze critical court documents including crown briefs and police records.

Intimate Partner Violence (IPV) Bail Supervisor

• Oct 2021 - Jan 2022

• Monitor the conditional release of vulnerable offenders awaiting trial, including clients with mental health or substance abuse concerns. • Capacity to develop client rapport while simultaneously enforcing bail conditions• Assess the rehabilitation of offenders; ensure referrals to the appropriate community agencies are made.• Fulfill administrative responsibilities to ensure client files are consistently up to date, including casenotes, intake forms, and court appearances.

Back-Up Institution Liaison Worker

• May 2021 - Jan 2022

• Interview offenders within a correctional institution setting to determine eligibility for a pre-trial release under bail supervision. • Assess offender performance and willingness to address mental health, substance abuse or anger management concerns.• Liaison with institution staff for scheduling purposes and with court professionals to communicate offender performance and to recommend release conditions.

Float Bail Supervisor

• Jun 2019 - Oct 2021

Student Intern/Volunteer

• Jan 2019 - Jun 2019

Server

• Jun 2021 - Sep 2021

Student Transition and Resource Team (START) Leader

• May 2018 - May 2021

• Represented the educational institution as a committed information source pertaining to student services, resources, and opportunities. • Demonstrated outstanding initiative and leadership skills through involvement in the success of seminars, information fairs, tours, and other interactive events. • Represented the educational institution as a committed information source pertaining to student services, resources, and opportunities. • Demonstrated outstanding initiative and leadership skills through involvement in the success of seminars, information fairs, tours, and other interactive events.

Server/Hostess, Jack Astor’s Bar & Grill

• May 2019 - Apr 2021

• Practiced effective interpersonal and team building skills in a highly interactive, fast-paced, and multi-tasking environment. • Followed safety procedures and restaurant protocols when overseeing opening and closing shifts. • Skilled at anticipating, quickly identifying, and surpassing guest needs and expectations. • Practiced effective interpersonal and team building skills in a highly interactive, fast-paced, and multi-tasking environment. • Followed safety procedures and restaurant protocols when overseeing opening and closing shifts. • Skilled at anticipating, quickly identifying, and surpassing guest needs and expectations.

Guest Experience Leader

• Mar 2016 - May 2019

• Ability to work in a high pressure setting managing various guest concerns through ongoing communication and adaptation. • Demonstrated effective time management, conflict resolution and de-escalation techniques to ensure an exceptional customer service experience. • Ability to work in a high pressure setting managing various guest concerns through ongoing communication and adaptation. • Demonstrated effective time management, conflict resolution and de-escalation techniques to ensure an exceptional customer service experience.

Youth in Policing Initiative

• Jun 2017 - Aug 2017

• Assisted in the preparation of workshops to spread public awareness on various policing topics. • Abided by confidentiality policies when placed at the Toronto Police Headquarters’ Homicide Unit to perform administrative tasks. • Excelled in community assisting positions, most notably as a sports camp leader who supervised and interacted with youth living in Toronto-based high priority neighbourhoods. • Assisted in the preparation of workshops to spread public awareness on various policing topics. • Abided by confidentiality policies when placed at the Toronto Police Headquarters’ Homicide Unit to perform administrative tasks. • Excelled in community assisting positions, most notably as a sports camp leader who supervised and interacted with youth living in Toronto-based high priority neighbourhoods.