Experience

Mid-Continent Group

• United States
• Insurance
• 100 - 200 Employee

• Senior Claim Specialist Construction Defect

  • Jun 2018 - Present



UFG Insurance

• United States
• Insurance
• 700 & Above Employee

• Commercial Claims Litigaiton Representative

  • Jul 2015 - Jun 2018

  Handle complex litigated claims including Construction Defect, Commercial Property, Commercial General Liability, Excess Umbrella, Commercial and Personal Auto and Garage Keepers. Analyze the case facts to determine coverage, liability, and potential exposure of claims. Establish indemnity and expense reserves. Prepare and distribute Reservation of Rights and denial letters. Attend mediations with defense counsel and negotiate settlements. Assign, manage and direct defense counsel while managing litigation expenses within the budget. Maintain claim file diaries. Interact regularly with attorneys, agents/brokers, insureds, Risk Management, and Underwriting Department. Show less



American Claims Service, Inc

• Houston, TX

• Claims Litigation Specialist Construction Defect Marine

  • Nov 2007 - Jun 2015

  Construction Defect, Marine Energy Liability and Property Claims Handle commercial insurance claims (i.e. Construction Defect, Marine Energy Liability and Property claims for various underwriting syndicates of Lloyds of London, Amlin, Catlin, Argenta, Brit and Canopius Work with insurance brokers and policyholders to set up and handle claims Analyze commercial general liability insurance policies, endorsements, contracts, Certificates of Insurance, Additional Insured Endorsements, etc. to determine coverage Communicate with developers/developers’ counsel to address tenders, determine allegations, and in some cases reach a resolution Interface with experts to determine damages and most likely outcomes Work with defense counsel and coverage counsel to move cases toward settlement Handle claims from inception to close – inception through trial Negotiate with adjusters and attorneys to timely resolve claims Show less



Travelers Insurance Company

• Commercial General Liability Claims Representative

  • Jan 2005 - Jan 2007

  TPA ACCOUNT FOR CIRCLE K; Provide 24 hour contact and obtain facts from injured claimants, witnesses, employees Determine coverage/compensability, facts of loss, degree of liability and exposure Present cases to Circle K Risk Manager at claim committee meetings to request authority and convey suggested plan of action Negotiate with claimants, adjusters and counsel to resolve various claims including auto, property, bodily injury, premises, employee, liquor, contaminated fuel and other commercial general liability claims prior to litigation Manage litigation and refer claims as appropriate, based on exposure and TPA Self-Insured established guidelines Show less



State Farm Fire & Casualty Company

• Subrogation Claim Specialist

  • Jan 2000 - Jan 2005

  Review subrogation referral to facts of loss, liability/exposure and potential recoveryIdentify carriers of responsible parties, other legal representatives, or attorneysNegotiate subrogation recoveries with carriers, responsible party(s), and other legal representatives/attorneys.Communicate with insured, claimants, agents, witnesses, and attorneys during the pursuit of subrogation. Manage and pursue the recovery of subrogation claims in a timely and aggressive manner through panel counsel Show less

• Fire Catastrophe Claim Representative

  • Jan 1998 - Jan 2000

  Handle to completion personal and commercial lines property claims of basic to moderate complexity. Contact insured, determine coverage, scope loss and complete damage estimates via Xactimate software, negotiate and settle claims. Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer-assisted estimates. Investigate and evaluate all relevant facts to determine coverage, damages, and liability of property damage claims. Provide excellent customer service to meet the needs of the insured, agent, and all other internal and external customers. Show less