Experience

Phoenix Physical Therapy

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Revenue Cycle Trainer

  • Aug 2023 - Present

• Patient Care Coordinator III

  • Nov 2022 - Aug 2023

• Patient Care Coordinator

  • Jun 2021 - Nov 2022



Pivot Physical Therapy, an Athletico Company

• Wellness and Fitness Services
• 700 & Above Employee

• Patient Care Coordinator/Tech

  • Mar 2020 - Jun 2021



Allegheny Health Network

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Unit Secretary/CNA

  • Jan 2019 - Nov 2019



UPMC

• United States
• Hospitals and Health Care
• 700 & Above Employee

• ED, Patient Access Information Coordinator

  • Sep 2016 - Nov 2018

  Patient access for the Emergency Department . Registration, 1st contact with patients when they enter the Emergency Department, meet with ambulance to handle registration of patients brought in thru ambulance. Discharge, verify insurance, collect copay. Patient Admissions to the hospital Patient access for the Emergency Department . Registration, 1st contact with patients when they enter the Emergency Department, meet with ambulance to handle registration of patients brought in thru ambulance. Discharge, verify insurance, collect copay. Patient Admissions to the hospital



Eye Physicians & Surgeons

• Shadyside & Aspinwall, PA

• Front Desk & Surgery Coordinator

  • Aug 2014 - Sep 2016

  Registration of patients, verify insurance, surgery coordinator, billed claims, handled billing disputes, triage patient calls. Conducted supply ordering for the Shadyside office Registration of patients, verify insurance, surgery coordinator, billed claims, handled billing disputes, triage patient calls. Conducted supply ordering for the Shadyside office



family eye care

• New Kensington, Pa

• Patient Care Coordinator

  • Jan 2014 - Aug 2014



AmerisourceBergen

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Insurance Verification Specialist

  • Oct 2013 - Jan 2014



Kalamazoo Community Chiropractor

• Kalamazoo, MI

• Chiropractor Assistant/Scribe

  • Apr 2013 - Sep 2013

  Schedule patients for services, assist with exams, traction and homeopathic remedies. Insurance and billing. Schedule patients for services, assist with exams, traction and homeopathic remedies. Insurance and billing.



Pride Care Ambulance

• Hospitals and Health Care
• 1 - 100 Employee

• Emergency Medical Dispatcher/EMT

  • Jan 2011 - Feb 2012

  Answer and receive emergency calls dialed directly and transferred from Police Departments. Dispatch Emergency Medical personnel. Receive and collate paperwork. Answer and receive emergency calls dialed directly and transferred from Police Departments. Dispatch Emergency Medical personnel. Receive and collate paperwork.



R1 RCM

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Customer Service Representative

  • Aug 2010 - Jan 2011

  Receive calls from patients needing assistance with their hospital or lab statement. Verify, add and bill to insurance companies. Review disputes from patients and forward for balance adjustments or audits on accounts. Assist patients in reviewing Explanation of Benefits from insurance companies to determine account balances. Receive calls from patients needing assistance with their hospital or lab statement. Verify, add and bill to insurance companies. Review disputes from patients and forward for balance adjustments or audits on accounts. Assist patients in reviewing Explanation of Benefits from insurance companies to determine account balances.



Ferrellgas

• United States
• Oil and Gas
• 700 & Above Employee

• Customer Service Specialist

  • Sep 2007 - Oct 2008

  Handle customer complaints, as well as give information about propane. Set up new customers in the computer system, schedule tank sets, receive payments. Perform data entry and contact customers to continually update systems. Handle customer complaints, as well as give information about propane. Set up new customers in the computer system, schedule tank sets, receive payments. Perform data entry and contact customers to continually update systems.



WACKENHUT HOMELAND SECURITY, INC.

• United States
• 1 - 100 Employee

• Dispatcher/Alarm Monitor

  • Jun 2004 - May 2007

  Monitor communications equipment to receive incoming calls for service, along with federal building alarms or an area encompassing 18 states, with a total of 8000 sites. Coordinate deployment of contract guards, federal protective officers and emergency personnel based on the nature of the incident for Federal Protective Officers, Department of Homeland security. Monitor communications equipment to receive incoming calls for service, along with federal building alarms or an area encompassing 18 states, with a total of 8000 sites. Coordinate deployment of contract guards, federal protective officers and emergency personnel based on the nature of the incident for Federal Protective Officers, Department of Homeland security.



Hydro Aluminum Wells

• Parchment, MI

• Shipping/Receiving Supervisor

  • Jan 1998 - Jan 2001

  Create shipping/receiving orders for the local branch of Fortune 500 company which is the third largest aluminum supplier nationally. Supervised ten departmental personnel, including tracking, scheduling and payroll. Create shipping/receiving orders for the local branch of Fortune 500 company which is the third largest aluminum supplier nationally. Supervised ten departmental personnel, including tracking, scheduling and payroll.



Kalamazoo Security

• Kalamazoo, Michigan Area

• Dispatcher/Alarm Monitor

  • Jan 1996 - Jan 1998

  Monitored residential and commercial alarms for southwest Michigan area. Perform data entry and contacted customers to continually update systems. Monitored residential and commercial alarms for southwest Michigan area. Perform data entry and contacted customers to continually update systems.



U.S. Department of Defense

• Ft Meade, MD

• Federal Police Officer

  • Jan 1987 - Jan 1996

  Performed proactive community oriented patrol duties for a federal property with 45,000 residents. Special Operations Unit member, responsible for communication and media equipment. Designated Communications Center trainer of dispatchers. Performed proactive community oriented patrol duties for a federal property with 45,000 residents. Special Operations Unit member, responsible for communication and media equipment. Designated Communications Center trainer of dispatchers.