Cindi Lee
Development Executive at Bushiroad Inc.- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
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Japanese Professional working proficiency
Topline Score
Bio
Experience
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Bushiroad Inc.
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Japan
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Entertainment Providers
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1 - 100 Employee
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Development Executive
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Sep 2022 - Present
- Schedule and oversee development and production of card game products- Liaise with Japanese companies for development and production of card game products- Translate and localize products from Japanese to English- Proofread localized text and product designs - Schedule and oversee development and production of card game products- Liaise with Japanese companies for development and production of card game products- Translate and localize products from Japanese to English- Proofread localized text and product designs
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PTW
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United States
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Computer Games
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700 & Above Employee
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Assistant Project Manager
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Sep 2021 - Mar 2022
- Reports to the Project Manager- Manage effective project implementation and delivery to ensure customer satisfaction- Manage project activities to meet business goals- Identify and manage resource requirements, required skill sets, training plans, quality reviews, documentations and weekly meetings required for project execution- Coordinate calls, meetings and communications between customers and project team throughout the project implementation phase- Inform project status, schedule and key issues to customers and management on regular basis- Maintain and update a database of project related documents
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Project Team Lead
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Aug 2018 - Aug 2021
- In charge of the team's general operation, supervise team project, and report to Manager- Liaise with Client in Japanese via email and/or chat platforms- Handle the overall schedule of the team, improving on workflow and setting SOP- Provide instructions and training to team members
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Customer Service Executive
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May 2016 - Aug 2018
- Providing customer support via email in English, Traditional Chinese & Japanese- Identifying, correcting and advising on technical issues related to computer video game console and/or smartphone games/applications to the customer- Escalate customer's case in Japanese to client based on SOP- Handle weekly/monthly reports in English & Japanese
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Kinokuniya USA
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United States
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Retail
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100 - 200 Employee
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Retail Executive
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2011 - 2016
- Managing the stock and displaying of Japanese Books & Magazines (various genre)- Liaise with supplier in Japan using the Japanese language- Provide customer service in English, Chinese and Japanese- Handle the opening and closing operation of store- Handle cashiering duties and stock take- Obtained 2015 Excellent Service Award Silver - Managing the stock and displaying of Japanese Books & Magazines (various genre)- Liaise with supplier in Japan using the Japanese language- Provide customer service in English, Chinese and Japanese- Handle the opening and closing operation of store- Handle cashiering duties and stock take- Obtained 2015 Excellent Service Award Silver
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