Cihan Cevher

Senior Software Quality Assurance Manager at Hopi
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Contact Information
us****@****om
(386) 825-5501
Location
TR
Languages
  • İngilizce Professional working proficiency

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Credentials

  • Coaching Certificate
    Harvard ManageMentor
    Jan, 2021
    - Nov, 2024
  • Innovation and Creativity Certificate
    Harvard ManageMentor
    Dec, 2020
    - Nov, 2024
  • IIBA Business Analysis Management Course
    BA-Works Business Analysis Services
    Jun, 2018
    - Nov, 2024
  • Situational Leadership
    Blanchard International Turkey
    Sep, 2017
    - Nov, 2024
  • Mobile Testing
    Keytorc Software Testing Services
    Mar, 2017
    - Nov, 2024
  • COBIT Foundation Certicate of Training
    HP
    Dec, 2014
    - Nov, 2024
  • Innovation
    Millennium Training
    Nov, 2014
    - Nov, 2024
  • ISTQB Advance Level
    Keytorc Software Testing Services
    Apr, 2014
    - Nov, 2024
  • ISTQB (International Software Testing Qualifications Board) Certified Professionals
    Keytorc Software Testing Services
    Oct, 2011
    - Nov, 2024

Experience

    • Türkiye
    • Software Development
    • 100 - 200 Employee
    • Senior Software Quality Assurance Manager
      • Nov 2022 - Present

      Responsible for managing testing of digital marketing systems and projects Job Description • Leading functional test team and test automation teams • Planning and coordinating functional and non-functional testing activities • Managing integration, E2E and user acceptance tests • Prioritizing and balancing multiple tasks or project • Defining quality standards and metrics for current projects • Ensuring that all development tasks meet the quality criteria through test planning, execution, quality assurance, and defect tracking • Working with a collaborative team ensuring all functionality is thoroughly tested with comprehensive test plans, test cases and KPI's to measure success. Project • Renewal the Hopi app and web

    • Türkiye
    • Software Development
    • 700 & Above Employee
    • Software Quality Assurance Manager
      • Mar 2021 - Nov 2022

      Responsible for managing testing of telecommunications systems and projects Job Description • Leading testing team members • Managing teams in different countries • Defining test automation strategy • Planning and coordinating functional testing and non-functional testing activities • Prioritizing and balancing multiple tasks or project • Managing integration, E2E and user acceptance tests • Defining quality standards and metrics for current projects • Ensuring that all development tasks meet the quality criteria through test planning, execution, quality assurance, and defect tracking • Working with a collaborative team ensuring all functionality is thoroughly tested with comprehensive test plans, test cases and KPI's to measure success. Project • Ooredoo Oman DCRM Project

    • Türkiye
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Software Quality Assurance Manager - Digital Channels
      • Sep 2015 - Mar 2021

      Responsible for Internet, Mobile, ATM, Chatbot and Call Center banking applications software testing team Job Description • Creating project plans for business and ensuring appropriate implementation of plans • Planning and coordinating functional/Non-functional testing activities • Prioritizing and balancing multiple tasks or project • Leading testing team members • Defining test automation strategy • Managing integration, E2E and user acceptance tests • Determining the scope of the projects • Defining quality standards and metrics for current projects • Ensuring that all development tasks meet the quality criteria through test planning, execution, quality assurance, and defect tracking • Working with a collaborative team ensuring all functionality is thoroughly tested with comprehensive test plans, test cases and KPI's to measure success. Projects • Garanti BBVA Mobile Application design renewal • Banking chatbot applications (Whatsapp Chatbot, www.garantibbva.com chatbot, Garanti BBVA Mobile chatbot) • Implementing and creating strategy for A/B testing • Login project to Garanti BBVA Mobile Application with eye recognition • Implementing and creating strategy for DMP (Data Management Platform) • Garanti Internet Banking design renewal • ATM menu design for disabled customers • Login project to call center with voice recognition

    • Türkiye
    • Banking
    • 700 & Above Employee
    • Senior Software Test Engineer
      • Apr 2015 - Sep 2015

      Job Description • Managing integration and user acceptance tests • Monitoring and reporting project reports • Ensuring the quality of the system as a whole • Estimating, prioritizing, planning and coordinating quality testing activities • Reviewing requirements and specifications to provide timely and meaningful feedback • Creating detailed, comprehensive and well-structured test plans and test cases • Identify, record, document thoroughly and track bugs • Perform thorough regression testing when bugs are resolved • Develop and apply testing processes for new and existing products to meet client needs Project • Determination of Customer's Personal Investment Profile

    • Türkiye
    • Banking
    • 700 & Above Employee
    • Software Test Analyst
      • Jan 2013 - Apr 2015

      Job Description • Managing integration and user acceptance tests • Monitoring and reporting project reports • Ensuring the quality of the system as a whole • Estimating, prioritizing, planning and coordinating quality testing activities • Reviewing requirements and specifications to provide timely and meaningful feedback • Creating detailed, comprehensive and well-structured test plans and test cases • Identify, record, document thoroughly and track bugs • Perform thorough regression testing when bugs are resolved • Develop and apply testing processes for new and existing products to meet client needs Projects • Implementing and creating strategy for software testing tool (IBM RQM and RTC) • Implementing and creating strategy for business analysis tool (IBM RRC) • Designing new software development life cycle • Data migration project • New credit application system

    • Türkiye
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Software Test Engineer
      • Jun 2010 - Jan 2013

      Job Description • Managing integration and user acceptance tests • Monitoring and reporting project reports • Ensuring the quality of the system as a whole • Estimating, prioritizing, planning and coordinating quality testing activities • Reviewing requirements and specifications to provide timely and meaningful feedback • Creating detailed, comprehensive and well-structured test plans and test cases • Identifying and documenting thoroughly track bugs • Performing thorough regression testing when bugs are resolved • Developing and apply testing processes for new and existing products to meet client needs Projects • Corporate Internet Banking design renewal • Multiple money transfer • Online tax collection • Implementing and creating strategy for software testing tool (HP ALM)

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Budget & Reporting Specialist
      • Dec 2007 - Jun 2010

      • Preparing the reports used for the comparison of monthly actual results with budget amounts • Evaluation of project efficiencies • Cost/Income analysis • Providing analysis and comments on actual results • Preparing the reports used for the comparison of monthly actual results with budget amounts • Evaluation of project efficiencies • Cost/Income analysis • Providing analysis and comments on actual results

Education

  • Bahçeşehir University
    Master of Science - MS, Information Technology
    2012 - 2015
  • Ankara University
    Bachelor's degree, Mathematics
    2001 - 2006

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