Ciela M. Acala, BA

Case Manager, Kane County Rapid Re-Housing at 360 Youth Services
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Contact Information
us****@****om
(386) 825-5501
Location
Aurora, Illinois, United States, US
Languages
  • Tagalog Native or bilingual proficiency
  • English Native or bilingual proficiency

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Credentials

  • 40-Hour Trained: Sexual Assault Crisis Intervention
    Illinois Coalition Against Sexual Assault (ICASA)
    Jan, 2022
    - Sep, 2024
  • McKinney-Vento Educational Symposium
    McKinney-Vento.org
    Oct, 2021
    - Sep, 2024
  • 40-Hour Trained: Domestic Violence Crisis Intervention, Support, and Advocacy
    Illinois Coalition Against Domestic Violence (ICADV)
    Jul, 2021
    - Sep, 2024
  • Notary Public
    State of Illinois
    Aug, 2023
    - Sep, 2024
  • Adult and Pediatric CPR/AED
    American Heart Association
    Jun, 2022
    - Sep, 2024
  • Food Safety Basics
    Northern Illinois Food Bank
  • Mandated Reporter
    Illinois Department of Children and Family Services
  • Mandated Reporter - Illinois
    National Adult Protective Services Association

Experience

  • 360 Youth Services
    • United States
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Case Manager, Kane County Rapid Re-Housing
      • Mar 2023 - Present

      Housing Program -Developing case management tools and housing plans -Providing rental assistance, and on-going case management to homeless youth ages 18-24. -Coordinating outside services for clients housed under RRH program. -Establishing a presence within Kane County, IL. -Forming and maintaining connections with other community programs and entities. -Executing the expansion of services to the Kane County youth population. -Networking with landlords and community providers within Kane County -Maintaining confidentiality, and client data on HMIS -Creating online resource boards for RRH clients -Developing support sessions for youth experiencing dating/domestic violence -Facilitate grant required Youth Advisory Council -Temporarily managed an additional caseload for RRH in DuPage county Show less

  • Guardian Angel Community Services
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • DV Shelter Advocate, Groundwork
      • Jun 2021 - Feb 2023

      Groundwork Domestic Violence Program -Creating and executing goal plans for DV shelter clients -Providing emotional support and resources to aid in rebuilding the lives of those who fled DV -Ongoing case management and client advocacy -Took part in answering 24-hour emergency hotline -Responding to medical calls for DV victims -Shelter preparation and maintenance -Intake and shelter-entry paperwork -Maintenance of client files, and confidentiality of all clients' identities and personal information -Facilitated children’s group to promote routine building, and healthy interactions -Maintained knowledge of victim rights and protective policies for victims Show less

  • The Goddard School
    • United States
    • Education Management
    • 700 & Above Employee
    • Assistant Teacher - Infants/Toddlers/Twos
      • Jul 2019 - Jul 2021

      Certified Childcare Assistant -Provided care to children ages 6 months to 12 years. -Assisted in executing lesson plans and daily routine for ages 15 months to 5 years -Maintained precise and individualized meal and nap schedules for infants -Upheld individual parent requests and instructions -Support in remote learning for elementary-aged children during COVID-19 pandemic -Guided children in regulating emotions and behavior towards teachers and classmates -Impart in both electronic and verbal EOD reports for parents -Maintained sanitization and organization of classroom environment Show less

  • Tricoci Salon & Spa
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Guest Service Representative
      • Feb 2019 - Jul 2019

      -Greeted guests upon entry-Top gift card seller, Mother’s Day ‘19-Zenoti POS and appointment booking system-Providing guests with knowledge of goods and services offered-Assisted in booking appointments and add-ons for requested services-Key-holder and Cash handling-Prepared refreshments for clients receiving salon services

    • Salon Assistant
      • Jun 2018 - Jan 2019

      -Assisted hair technicians with providing salon care for clients (shampooing, toning, color mixing, station prep, foil cutting, and conditioning treatments)-Maintained upkeep of salon ‘floor’ and color stations containing formidable chemicals-Welcoming guests and provided a caring and safe space for obtaining services

  • The iO Theater
    • United States
    • Entertainment
    • 1 - 100 Employee
    • Production Intern
      • May 2018 - Sep 2018

      -Observed all-female identifying cast, sharing personal stories using improv through a womxn’s perspective -Social media promos -Observed all-female identifying cast, sharing personal stories using improv through a womxn’s perspective -Social media promos

  • High School Student
    • United States
    • Civic and Social Organizations
    • Babysitter
      • Jun 2015 - Aug 2017

      -Provided childcare to children ages 6 months to 12 years while maintaining high-involvement extracurriculars, and 3.8 GPA. -Provided childcare to children ages 6 months to 12 years while maintaining high-involvement extracurriculars, and 3.8 GPA.

Education

  • Roosevelt University
    Bachelor of Arts - BA, Women’s and Gender Studies, Minor in General Business
    2017 - 2021
  • East Aurora High School
    High School Diploma
    2013 - 2017

Community

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