Cicely Stamper
Clinical Operations Specialist at Cofertility- Claim this Profile
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Spanish -
Topline Score
Bio
Credentials
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Medical Interpreting Certification
Catholic Charities - Bridging the GapMar, 2013- Sep, 2024 -
Basic Life Support for Healthcare Providers (BLS)
American Heart AssociationMay, 2021- Sep, 2024 -
Evidence Based Birth Instructor
Evidence Based Birth®May, 2020- Sep, 2024 -
Licensed Practical Nurse
Kentucky Board Of NursingJun, 2019- Sep, 2024
Experience
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Cofertility
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United States
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Health and Human Services
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1 - 100 Employee
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Clinical Operations Specialist
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Nov 2022 - Present
- Responsible for completing weekly introductory calls with donor applicants of the Freeze by Co Split program and completing associated tasks. - Responsible for completing weekly introductory calls with donor applicants of the Freeze by Co Split program and completing associated tasks.
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Childbirth Educator/Fertility Nurse Specialist
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May 2020 - Present
I'm a Licensed Practical Nurse who loves all things Women's Health, babies, and families. The focus at Luxe Birthing Co. is on you and your family! I have been a Nurse for over three years, but I worked as a CNA in the inpatient OB hospital setting before and while completing nursing school. After completing school I was able to work as a Triage/Staff Nurse in an outpatient OB/Gyn clinic.Prompted by the pandemic, my love for education, my own personal fertility journey, and seeing the need, I created Luxe Birthing Co.! I also completed training as an Evidence Based Birth Instructor. My purpose is to educate women and birthing people from pre-conception through the earliest stages of motherhood. From those struggling with infertility or who don't know where to begin on their TTC journeys to pregnant people through the 4th trimester (postpartum/ newborn period), I'm here to serve as a guide and partner in all things health and parenthood related. I am available on a contract basis with flexible/customizable work hours. If you are interested in working with me, please send an email with questions to Cicely@Luxebirthingco.com Show less
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Freelance Writer
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Sep 2010 - Present
Since graduating with my B.A. in English/Journalism, I have maintained a blog, contributed to numerous websites and blogs as a guest and took on various writing projects. I have also acted as a consultant and proofreader for projects of friends and acquaintances. As of March 2019, current work includes freelancing on a website revamp project, writing blog articles and updating content for the website. Will also work on resume and cover letter drafting and revamping.
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MTG the Podcast Co-Host
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Dec 2018 - Present
#MoreThanGraphics is a lifestyle mantra of Graphic Designer and business owner Danielle Meadows-Stinnett. The MoreThanGraphics Podcast is a virtual space of memories, hard truth-telling and life chronicles surrounding women creatives and women in tech of all colors, orients and backgrounds. Tune in as Cicely, Danielle and guests embark on a round table journey of finding ones tribe. As we amplify the voices of today’s up and coming talents and thought leaders we challenge our listeners to honestly engage in ways to unlock mental and emotional roadblocks to success. Collectively we acknowledge the ‘work on self’ required to achieve true success. Show less
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Oath Care
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Fertility Specialist
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Mar 2022 - Feb 2023
In this role, I am responsible for providing guidance and non-medical advice within my scope of practice to Oath Care community members in private chats and also in stage-specific forums on the subjects of fertility and family planning. In the early stages of this start up healthcare tech company, I provide input and feedback on processes to improve member/patient experience. I report directly to and collaborate with founding members, fellow specialists and CNO. Responsibilities include hosting biweekly community calls surrounding fertility subjects, creating fertility-centered content for members, and replying to members with resources and advice via private care chats. Show less
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Modern Fertility
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Senior Customer Experience Coordinator
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Mar 2022 - Jun 2022
In this role I am responsible for supporting customer inquiries, responding and resolving questions in a considerate and efficient manner. Support includes, but is not limited to email, social and SMS. Additional duties include: • Create empathetic, personalized responses for customers in all stages of their fertility journey and across a variety of channels • Work cross-functionally to swiftly find solutions to customers’ short-term needs and to channel feedback into work streams that improve the overall customer experience • Support customer operations by owning a series of daily and weekly workflows that proactively address customer needs • Broke down NPS data from customer reviews and organized data into categories to better track customer satisfaction Show less
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CHI
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United States
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Hospitals and Health Care
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700 & Above Employee
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Patient Experience Coach/Specialist
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Oct 2021 - Mar 2022
- Excellence in organizing the details of multiple and related subjects, issues, and situations to present and recommend solutions in a logical, cohesive format - Elevated patient experience HCAHPS scores on target unit by 1 or more percentage points across all categories in Nov 2021-January 2002 timeframe - Used service recovery, appreciative coaching , and managing up to achieve elevation of patient experience and staff/leadership training goals - Excellence in organizing the details of multiple and related subjects, issues, and situations to present and recommend solutions in a logical, cohesive format - Elevated patient experience HCAHPS scores on target unit by 1 or more percentage points across all categories in Nov 2021-January 2002 timeframe - Used service recovery, appreciative coaching , and managing up to achieve elevation of patient experience and staff/leadership training goals
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Trusted Health
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United States
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Software Development
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700 & Above Employee
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Travel Nurse
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Jul 2021 - Sep 2021
- Phlebotomy, IV medication administration, and IV therapy. Collected specimens for various lab tests. Roomed patients, in-room triage, and administration of testing as directed by providers. - Supported a collaborative labor-management partnership environment - Identified and provided the physical, emotional, and developmental needs of each patient - Phlebotomy, IV medication administration, and IV therapy. Collected specimens for various lab tests. Roomed patients, in-room triage, and administration of testing as directed by providers. - Supported a collaborative labor-management partnership environment - Identified and provided the physical, emotional, and developmental needs of each patient
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Wild Health
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United States
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Health, Wellness & Fitness
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Nurse Care Navigator
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Oct 2020 - May 2021
Responsible for the following tasks in Care Navigator role: - Sold Wild Health programming and plans to prospective clients and used Hubspot client tracking software to maintain detailed records and analytics. - Obtained potential client lists, phone and email correspondence to prospective clients. - Managed leads through all phases of the sales cycle. Responsible for the following tasks in the Staff Nurse role: As directed by physician/APRN/PA - administering injections and IV therapy to patients, prescription refills, fielding medical questions to Providers, and providing clinical advisement for patients using nursing judgment. Show less
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Lexington Clinic
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United States
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Hospitals and Health Care
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300 - 400 Employee
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OB/Gyn Triage Licensed Practical Nurse
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Oct 2019 - Oct 2020
- Responsible for answering and triaging patient phone calls and acting as a liaison for the physicians and Nurse Practitioners. - Conducted patient education for GYN, birthing, and postpartum patients. - Called in prescriptions and informed patients of sensitive lab/test results. - Administered injections and IV medication or fluid therapy. - Responsible for answering and triaging patient phone calls and acting as a liaison for the physicians and Nurse Practitioners. - Conducted patient education for GYN, birthing, and postpartum patients. - Called in prescriptions and informed patients of sensitive lab/test results. - Administered injections and IV medication or fluid therapy.
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PCA/Unit Clerk, Nursery
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Oct 2018 - Jun 2019
Worked in Newborn Nursery and Postpartum units providing patient care and clerical duties for the unit. Worked in Newborn Nursery and Postpartum units providing patient care and clerical duties for the unit.
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HARRISON MEMORIAL HOSPITAL
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Certified Nursing Assistant, Obstetrics
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Dec 2017 - Nov 2018
I work as a Nursing Assistant in the Mother/Baby unit of HMH. I get to provide care to neonates and their mothers as needed. Responsible for assisting with C-sections and vaginal births alongside MD, Pediatrician and RN. Current certifications include: NRP (June 2018), Newborn STABLE(June 2018), Newborn Hearing screen (July 2018) I work as a Nursing Assistant in the Mother/Baby unit of HMH. I get to provide care to neonates and their mothers as needed. Responsible for assisting with C-sections and vaginal births alongside MD, Pediatrician and RN. Current certifications include: NRP (June 2018), Newborn STABLE(June 2018), Newborn Hearing screen (July 2018)
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CosBar
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Software Development
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Beauty Specialist
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Apr 2017 - Sep 2018
Sales and cosmetics professional in a unique boutique setting helping men and women find the best products in cosmetics and skincare. Sales and cosmetics professional in a unique boutique setting helping men and women find the best products in cosmetics and skincare.
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Education
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2006 - 2010
City University of New York City College
B.A., English, Journalism, Spanish Lit -
2021 - 2023
Bluegrass Community and Technical College
Associate of Science - AS, Registered Nursing/Registered Nurse -
2017 - 2019
Bluegrass Community and Technical College
Associate of Science - AS, Practical Nursing -
1992 - 2006
Sayre School
High School Diploma -
2009 - 2009
Lia Schorr Institute of Cosmetic Skin Care Training
certificate, Makeup Artistry
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