Experience

Alliance Health

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Integrated Health Consultant I

  • Apr 2022 - Present



Patterns Behavioral Services, Inc.

• United States
• Individual and Family Services
• 100 - 200 Employee

• Direct Interventionist

  • Nov 2019 - May 2022

  • Implement 1:1 direct Applied Behavior Analysis (ABA) techniques in-home/center and/or school settings • Collect accurate ongoing data on client’s programs • Clear communication with all team members and parents/clients • Compliance to all related company policies and procedures • Attendance at therapy sessions, staff meetings, and training • Implement 1:1 direct Applied Behavior Analysis (ABA) techniques in-home/center and/or school settings • Collect accurate ongoing data on client’s programs • Clear communication with all team members and parents/clients • Compliance to all related company policies and procedures • Attendance at therapy sessions, staff meetings, and training



Monarch

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Qualified Profressional

  • Sep 2021 - Apr 2022

  • Assist in triage/initial assessment, with attention to Social Determinants of Health and coordination of care matters, to facilitate treatment of adult and child patients with mental illness and/or substance abuse diagnoses • Meet with patients and families to identify/clarify needs, provide education and information regarding services, treatment, and available resources, and provide support • Complete referrals and coordination of care in accordance with assessment and recommendations • Follow up with patients and agencies, to assess wellness and proper connection to treatment and/or resources • Identify opportunities for community connection and collaboration with agencies to broaden treatment access and increase opportunities for treatment in one's community • Provide 1:1 monitoring of patients who present as emergent to ensure their safety, provide real time status updates to team members, and remain 1:1 until the patient's status is no longer emergent or law enforcement/EMS arrives • Participate in involuntary commitment processes as necessary, carrying out notary public duties as needed • Secure release of information and communicate with hospitals, jails, natural supports, etc. to gain documentation and input to inform treatment • Demonstrate knowledge of emergency procedures including preventative and crisis services. • Utilize a range of communication skills and strategies to engage patients served, as well as team members and supervisors, to ensure provision of appropriate services • Discharge patients once they have completed treatment • Prepare and submit timely documentation and reports Show less



Aspire Supportive & Counseling Services, LLC

• Raleigh-Durham, North Carolina Area

• Director of Psychosocial Rehabilitation

  • Aug 2011 - Sep 2021

  • Overseeing and managing Psychosocial Rehabilitation Services for adults with mental illness, including care coordination, crisis intervention and assessing for social determinants of health. • Creating and updating Person Centered Plans, crisis plans, and service authorization requests and submitting them to the MCO in a timely manner. • Working with the Physician’s Assistant to ensure treatment, follow-up, and linking to recommended providers/supports. • Conducting QP/AP/PP supervision and monitor provision of services to ensure compliance. Training staff on documentation, service provision and promoting team-building. • Collaborating with agencies/resources to implement models, technologies, and interventions to improve agency functioning and outcomes. • Resolving service discrepancies, including documentation review, QA calls, and visits with guardians/consumers. • Assisting and facilitating grievance resolution. Utilizing and updating Electronic Health Records to ensure accuracy of documentation and records. • Participating in training on Psychiatric Rehabilitation and implementing model facets. Assisting with developing policies and procedures in compliance with Medicaid, licensure, and accreditation standards. • Serve as a part of the compliance team, as well as engage with auditors and CARF representatives. Show less



Triumph LLC

• United States
• Mental Health Care
• 1 - 100 Employee

• Community Support and Intensive In-Home Specialist, Qualified Professional

  • Sep 2008 - Jul 2011

  • Provided Community Support Services for adults, children/adolescents with mental illness, in addition, Intensive In Home services to children/adolescents with mental illness. • Developed/implemented PCPs, completed opening/discharge paperwork, including authorization requests and NC-TOPPS. • Coordinated services and linked consumers to community resources, assisted with development of natural supports, taught symptom monitoring and management, as well as substance abuse interventions. • Providing parenting skill building, supporting assessment and addressing of parental needs in the recovery process. • Worked with guardian, consumers and collaterals to identify and assess needs and supported transitions to appropriate level of service, including out of home placement. • Completion of opening/closing paperwork, including PCPs, authorization requests, NC-TOPPS and discharge summaries, monitoring/tracking authorizations, completing quality assurance reviews Show less



Visions of Hope

• Raleigh, North Carolina, United States

• Quality Assurance/QP Supervisor,

  • Mar 2007 - Jun 2008

  • Provided and monitored Community Support Team and Community Support Services for adults/children with mental illness. • Reviewed documentation, including services notes, PCPs, and ITR’s for adherence to agency, and Medicaid, standards. • Assisted with developing policies and procedures in compliance with Medicaid, licensure, and accreditation standards. • Conducted QP/AP new hire training, as well as tutorials on documentation and PCP development. • Maintained a Community Support caseload as a QP including completion/monitoring of Person Centered Plans, ITR’s, and NC-TOPPS, completing chart reviews and authorization tracking, and teaching skill building and symptom management. Show less