Ciarán Toner B.A
Technical Support Analyst at Profisee- Claim this Profile
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Bio
Experience
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Profisee
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United States
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Software Development
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1 - 100 Employee
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Technical Support Analyst
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Feb 2017 - Present
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Advanced
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United Kingdom
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Software Development
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700 & Above Employee
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Technical Support Analyst
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Jul 2013 - Jan 2017
- Installing and configuring software - Speaking with clients to determine the nature of the problem - Troubleshooting software problems - Providing support, including procedural documentation and relevant reports - Rolling out new applications - Testing and evaluating new software - Prioritising and managing numerous open cases at once - Installing and configuring software - Speaking with clients to determine the nature of the problem - Troubleshooting software problems - Providing support, including procedural documentation and relevant reports - Rolling out new applications - Testing and evaluating new software - Prioritising and managing numerous open cases at once
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Tesco
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United Kingdom
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Retail
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700 & Above Employee
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General Assistant
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Jun 2006 - Jun 2013
Counters Department Customer Services Waste Management Planograms Checkouts Fresh Foods Warehouse Management Counters Department Customer Services Waste Management Planograms Checkouts Fresh Foods Warehouse Management
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Education
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National College of Ireland
Bachelor's degree, Management of Technology in Business -
Ard Scoil Rís