Ciaran McGinn
Business Development Partner at Vista Photography SL- Claim this Profile
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Bio
Experience
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Vista Photography SL
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Photography
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1 - 100 Employee
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Business Development Partner
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Jun 2020 - Present
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OCEAN IMAGES (UK) LIMITED
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United Kingdom
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Photography
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1 - 100 Employee
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May 2016 - Jun 2020
Managed fleet wide photo operations on Thomson / Marella Cruises ships- 100% worked remotely- up to 10,000 guests per day at its peak- Majesty, Spirit, Celebration, Dream, Discovery 1, Discovery 2, Explorer 1, Explorer 2 under management - print all / display all gallery operations on the older ships and full digital operations (kiosks and facial recognition) on the newer ships- set up operations on 4 ships that were brand new to Marella Cruises- 40 multinational staff members under management- daily operation coordination with onboard Photo Manager- stock forecasting, ordering, cost control and material usage- staff assignment planning and cost control in coordination with Ocean Images HR Manager- product development and implementation- especially focused on premium product / service revenue generation to increase return to cruise line and higher profit to employer- product quality control (shooting, posing, studio set up, templating, printing and display)- customer service training and CSQ (ratings) management- sales training (during shoots and at POS) especially focused on up-sell, package and high return sales- key Ocean Images contact for Marella Cruises, weekly reporting, monthly meetings and seasonal reviews with key steak-holders at Marella Cruises- revenue forecasting and target setting (PPD) to increase revenue year on year- handled all after cruise inquiries related to Marella Cruises photo operations Show less
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Nov 2007 - May 2016
Holland America LineSilja LineViking LineThomson Cruises
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Taronga Conservation Society Australia
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Australia
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Non-profit Organizations
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200 - 300 Employee
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Photo Manager
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2006 - 2007
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Image Photo Services, Inc.
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United States
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Business Consulting and Services
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1 - 100 Employee
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Photo Manager
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May 2003 - May 2006
Holland America Line Royal Caribbean Cruise Line Holland America Line Royal Caribbean Cruise Line
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Concierge Desk / Assistant Concierge
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1997 - 2003
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Education
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University of Sydney
Sydney College of the Arts - Documentary Photography -
TAFE NSW, Western Sydney
Photography -
TAFE NSW
Hospitality Management