Experience

Richmond Marketing

• Ireland
• Food & Beverages
• 100 - 200 Employee

• Regional Sales Manager

  • Jun 2022 - Present



Molson Coors Beverage Company

• United States
• Food & Beverages
• 700 & Above Employee

• Brand Development Manager - ROI On Trade

  • Sep 2021 - Jun 2022

  - Management of 120 customers in the Dublin City Centre, across all RTM’s.- Full responsibility for maximising the rate of sale, visibility and quality of all MCBC brands.- Executed the annual JBP & the monthly Sales Plan.- Work in conjunction with KAMS & NBS & all business functions to maximize sales & profitability within my territory.- Accountable for identifying and winning new business through strong Business development plan.

• Regional Account Manager - UK On Trade

  • Oct 2019 - Sep 2021

  - Management of 65 direct key customers in Newcastle Upon Tyne ranging from Groups, Key Accounts and independent outlets.- Full profit and loss responsibility across the territory worth circa £900k to the business. - Responsible for all new business across the territory through a strong business development plan. - Lead cross-functional teams to deliver customer's JBP- Responsible for the rollout of salesforce and tableau across the team in the North East.

• Brand Development Manager - UK On Trade

  • Jul 2018 - Sep 2019

  - Management of 250+ indirect customers in the Newcastle City Centre, across the Wholesale and Leased and tenanted channel in particular Regional pub groups and Key accounts.- Full responsibility for maximising the rate of sale, visibility and quality of all MCBC brands.- Executed the annual customer business plan & the monthly Sales Plan.- Worked in conjunction with NAM’s RSM’s & all business functions to maximize sales & profitability within my territory.- Accountable for identifying and winning new business through strong Business development plan.- Track, monitor and manage all MCBC listings fees and loans. Show less

• Field Sales Executive - UK On Trade

  • Jan 2017 - Jun 2018

  Responsibilities & Duties• Management of 300+ accounts in the North East, all within Leased and Tenanted.• Responsible for increasing distribution and growing volume in Molson Coors brands in current and new accounts.• Developing strategies including promotional activity, brand activation and business development.• Building and maintaining relationships with publicans and customer Area Managers.• Strong commercial awareness to ensure a positive return on investment



Cpl

• Ireland
• Staffing and Recruiting
• 700 & Above Employee

• Recruitment Consultant

  • Oct 2015 - Dec 2016

  • Specialist in PMO, Data Analytics and Senior Appointments within the IT industry. • Operated a dual desk – contact and permanent recruitment. • Sourced candidates worldwide for hard to fill positions, whilst keeping the candidate engaged and informed throughout what tended to be a lengthy interview process. • Actively used sales, marketing, business development and networking techniques to bring on new clients and candidates. • Managed and built relationships with existing and new clients. • Working with high profile blue chip companies and SME’s/start-up’s. • Developed a strong LinkedIn network for interacting with candidates and advertising open positions. • Consistently achieved and exceeded monthly, quarterly and yearly targets. • Responsible for arranging company wide Events with both internal and external stakeholders. Show less



Fitzpatrick Lifestyle Hotels

• Ireland
• Hospitality
• 1 - 100 Employee

• Group Meetings & Events Sales Manager

  • Nov 2013 - Aug 2015

  Group Manager for two Properties: The Morgan Hotel & The Beacon Hotel • Respond to all enquiries for meeting and events for both hotels. • Managed the event process from start to finish including billing etc • Managed a team of up to twenty staff across both properties • Organised and managed site inspections for prospective clients covering conferences, functions and bedroom block bookings. • Provided full detailed Event Orders to all operational teams to ensure smooth running of events. • Building new customer relations. • Managing existing customer relations to increase business/sales. • To constantly recognise and develop new accounts from the local and international corporate markets. • Providing leadership, motivation, direction and support to the operation’s team. • Consistently achieved and exceed monthly, quarterly and yearly targets • Responsibility for Forecasting and Budgeting for both properties. • Managed the hotel ledger/paymaster accounts. • Cross selling among all three hotels within the group. • Competitor analysis on a monthly basis. • To be fully aware of the main market developments and other factors that would influence business or create favourable market conditions. Show less



DoubleTree by Hilton

• United States
• Hospitality
• 700 & Above Employee

• Front Office Supervisor

  • Aug 2013 - Nov 2013

  • Ensured outstanding customer care at all times. • Maintained a friendly, cheerful and courteous demeanour at all times among staff. • Courteously and accurately answered enquiries from guests. • Responded to telephone and in-person enquiries regarding reservations, hotel information and guest concerns. • Supervised and managed daily shifts ensuring all team members adhere to standard operating procedures. • Dealt with customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. • Allocated rooms to expected arrivals after checking the guest’s preferences and special requests. • Supervised the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. • Full responsibility for hotel operations in the absence of the Duty Manager / Front office Manager Show less



Fitzpatrick Hotel Group

• United States
• Hospitality
• 1 - 100 Employee

• Hotel Trainee Manager

  • Jul 2012 - Jul 2013

  I was a management Trainee on a twelve month rotation working as an assistant manager in three departments Front Office, Housekeeping and Food and Beverage. I gained valuable experience in people management, Sales and Marketing, team building, labour relations, coaching, training, scheduling, performance management and service recovery. Front Office • Managed a team of up to ten staff members. • Responsible for upselling hotel offerings. • Responsible for the operational running of the hotel during Manager on Duty Shits. • Responsible for accurate VIP Reports. • Dealing with customer complaints and queries • Meeting and dealing with Hotel VIP guests. • Successfully helped increase the hotels Trip Advisor Rating. • Introduced new SOP’s for bell stand and front desk agents. • Trained in night-auditing. Housekeeping • Managed a team of up to twenty staff members • Inspection of rooms to meet customer’s standards. • Dealing with union employees. • Responsible for purchasing of new supplies. • Responsible for managing and maintain correct stock levels within the department. • Managed daily room attendant assignments. Food and Beverage • Managed a team of up to eight staff members • Responsible for managing and maintain correct FMCG stock levels within the department. • Responsible for the new Menu Design/preparation. • Up-selling specials and other promotions. • Successfully introduced new promotions and ideas that increased revenue. • Organised and managed functions and events for the property. Show less



Ocean Edge Resort & Golf Club

• United States
• Hospitality
• 1 - 100 Employee

• Conference Banqueting Manager

  • Feb 2011 - Sep 2011

  • Supervised and managed, along with the Director of Banqueting Operations, over forty international staff members. • Resolved guest issues, and provided service recovery when needed. • Responsible for the beverage aspect of the department. • Responsible for ordering stock for the department and also maintaining those levels to meet the demand for the weeks ahead. • Responsible for the running of events that varied from conferences to weddings for over four hundred guests. • Supervised and managed, along with the Director of Banqueting Operations, over forty international staff members. • Resolved guest issues, and provided service recovery when needed. • Responsible for the beverage aspect of the department. • Responsible for ordering stock for the department and also maintaining those levels to meet the demand for the weeks ahead. • Responsible for the running of events that varied from conferences to weddings for over four hundred guests.



Riu Plaza The Gresham Dublin

• Ireland
• Hospitality
• 1 - 100 Employee

• Food & Beverage Assistant

  • Nov 2008 - Nov 2010

  • Responsible for taking orders and attending to guests requests during functions/events. • Supervised smaller conferences within the department. • Bartended during medium sized conferences/functions. • Also worked in the Gallery restaurant and worked morning breakfast, afternoon lunch and evening dinners. • Also have experience in bartending within the main bars of the hotel. • Responsible for taking orders and attending to guests requests during functions/events. • Supervised smaller conferences within the department. • Bartended during medium sized conferences/functions. • Also worked in the Gallery restaurant and worked morning breakfast, afternoon lunch and evening dinners. • Also have experience in bartending within the main bars of the hotel.