Ciara Walsh Clancy

PMO Analyst at ESW
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Contact Information
us****@****om
(386) 825-5501
Location
IE

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Credentials

  • Certified SAFe® 5 Lean Portfolio Manager
    Scaled Agile, Inc.
    Jun, 2022
    - Oct, 2024
  • Aha! Academy – Aha! Roadmaps (professional)
    Aha!
    Nov, 2022
    - Oct, 2024
  • Certified SAFe® 5 Scrum Master
    Scaled Agile, Inc.
    Jul, 2022
    - Oct, 2024
  • Certified SAFe® 5 Practitioner
    Scaled Agile, Inc.
    Sep, 2021
    - Oct, 2024

Experience

    • Ireland
    • Internet Publishing
    • 200 - 300 Employee
    • PMO Analyst
      • Jun 2021 - Present

      As a PMO Analyst at E-ShopWorld, my primary responsibility is to provide hands-on support to RTEs and deliver accurate and timely reporting to stakeholders across the organisation. As a PMO Analyst at E-ShopWorld, my primary responsibility is to provide hands-on support to RTEs and deliver accurate and timely reporting to stakeholders across the organisation.

    • Ireland
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Women ReBOOT Program participant at Technology Ireland Digital Skillnet
      • May 2021 - Nov 2021

      Chosen to participate in this programme which supports women to return to their careers in the technology sector, to refresh the many cross-transferrable skills I have gained from my experiences, coupled with an appraisal of the latest developments in the IT sector. Chosen to participate in this programme which supports women to return to their careers in the technology sector, to refresh the many cross-transferrable skills I have gained from my experiences, coupled with an appraisal of the latest developments in the IT sector.

    • Music Teacher
      • Sep 2015 - Mar 2020

      Having completed a Diploma in Music Education in the Community at DCU, I taught pre-instrumental music to primary school children. I designed a bespoke curriculum which was approved by the Board of Management of the school and delivered an additional and highly-regarded strand to the school's offering Of the 50+ children who attended each week, many returned for a second year of tuition and as an indicator of the success of the course, many also went on to study an instrument. Having completed a Diploma in Music Education in the Community at DCU, I taught pre-instrumental music to primary school children. I designed a bespoke curriculum which was approved by the Board of Management of the school and delivered an additional and highly-regarded strand to the school's offering Of the 50+ children who attended each week, many returned for a second year of tuition and as an indicator of the success of the course, many also went on to study an instrument.

    • Ireland
    • Government Administration
    • 700 & Above Employee
    • Presiding Officer
      • Mar 2016 - Feb 2020

      Promoted from Polling Clerk to Presiding Officer in 2018. I deliver excellent customer service to the public while assisting them in casting their vote. I love being part of the democratic process. Promoted from Polling Clerk to Presiding Officer in 2018. I deliver excellent customer service to the public while assisting them in casting their vote. I love being part of the democratic process.

    • Government Administration
    • 1 - 100 Employee
    • Examiner German Junior Certificate
      • Jul 2019 - Jul 2019

      The State Examinations Commission manages the provision and marking of the Junior and Leaving Certificate Examinations. The work is deadline-driven and highly confidential. I worked with a team of Examiners and Senior examiners to a very tight deadline and, due to the high standard delivered, I was invited to join the team for future examinations. The State Examinations Commission manages the provision and marking of the Junior and Leaving Certificate Examinations. The work is deadline-driven and highly confidential. I worked with a team of Examiners and Senior examiners to a very tight deadline and, due to the high standard delivered, I was invited to join the team for future examinations.

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Localization Project Manager
      • Sep 2000 - Dec 2005

      I was a Project Manager for the localization of Lotus Notes into 20+ languages. I worked with a team of on-site developers and QA engineers while managing an extensive global team of localization vendors. I was responsible for the localization of Lotus Notes into Hebrew as a stand-alone project. I managed the delivery of onsite training to a partner vendor in Cairo, Egypt. I project managed a global team (60+) of QA engineers in China, Egypt, India and Dublin. Good project management of the vendor teams ensured our success in outsourcing localization while ensuring KPIs including quality, schedule and budget were met. I successfully set up and led a working group to improve translation quality and consistency within IBM's Software Group. This led to increased customer satisfaction and revenue.

    • United States
    • Translation and Localization
    • 700 & Above Employee
    • Senior Localization Project Manager
      • Sep 1997 - Aug 2000

      I worked initially on Adobe Framemaker (Unix, PC and Mac) and the first localization of Microsoft Office Professional. I moved into Multimedia Localization, and was responsible for the localization of a number of multimedia titles for Dorling Kindersley publishers among other clients. I managed text and audio translators, in-house language QA teams, software development and testing teams as well as CAT engineers working with Trados. I communicated with customers, tracked budgets and reported progress using Microsoft Excel, Project and other proprietary software programs. I was promoted to Senior Project Manager in 2000, and led a team for the Autodesk client account. I was also involved in the implementation of ISO certification for the company.

    • Technical Support Representative, IBM Callcentre
      • Jul 1996 - Jan 1997

      I worked with Spanish and US markets supporting Multimedia home computer users. I worked with Spanish and US markets supporting Multimedia home computer users.

    • Ireland
    • Higher Education
    • 700 & Above Employee
    • Lecturer
      • Oct 1994 - Jun 1996

      While pursuing postgraduate studies, I taught Technical Spanish translation, Contrastive Stylistics and Interpreting along with an introductory IT course. While pursuing postgraduate studies, I taught Technical Spanish translation, Contrastive Stylistics and Interpreting along with an introductory IT course.

    • Venezuela
    • Primary and Secondary Education
    • 300 - 400 Employee
    • Localization Project Co-ordinator
      • Dec 1993 - Sep 1994

      I worked on the localization of the Framemaker product. I worked on the localization of the Framemaker product.

    • United States
    • Localization Team Leader
      • Jun 1993 - Nov 1993

      I worked on the release of the company's flagship product – FrameMaker. The product was localized into 6 languages on 3 platforms. I was involved in the localization of all aspects of the product; software, documentation and packaging. I worked on the release of the company's flagship product – FrameMaker. The product was localized into 6 languages on 3 platforms. I was involved in the localization of all aspects of the product; software, documentation and packaging.

Education

  • Dublin City University
    Bachelor of Arts - BA, Applied Languages Spanish and German
  • Dublin City University
    Certificate of Education, Choral conducting in the Community
  • Dublin City University
    Master of Arts - MA, Applied Languages Spanish Linguistics

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