Ciara O'Callaghan

Digital Marketing Manager at Randles Hotel Killarney
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE

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Experience

    • Ireland
    • Restaurants
    • 1 - 100 Employee
    • Digital Marketing Manager
      • Jul 2019 - Present

    • Sales & Marketing Executive
      • May 2016 - Present

  • Randles Hotels
    • Killarney, Munster, Ireland
    • Wedding & Events Manager
      • May 2016 - Dec 2022

      The 4* Dromhall Hotel is one of the most luxurious hotels ideally located in the heart of Killarney. Family owned & managed by the Randles family who prides itself on first class comfort & service whilst retaining the friendliness & intimacy of a family run hotel. The ideal venue for leisure, weddings & events. Responsibilities: - Meet with potential Wedding, Meeting & Event clients face to face and conduct site visits / consultations with the purpose of converting appropriate Wedding… Show more The 4* Dromhall Hotel is one of the most luxurious hotels ideally located in the heart of Killarney. Family owned & managed by the Randles family who prides itself on first class comfort & service whilst retaining the friendliness & intimacy of a family run hotel. The ideal venue for leisure, weddings & events. Responsibilities: - Meet with potential Wedding, Meeting & Event clients face to face and conduct site visits / consultations with the purpose of converting appropriate Wedding, Meeting & Events business. - Managing incoming Wedding, Conference, Meeting, Incentive, Events, Bistro & Restaurant enquiries via telephone, face to face/email and convert appropriate business. - Managing events from enquiry stage through to contracting & handover of all details to Operations Team. Maintaining a presence where required throughout the event and following up with the client post event. - Liaising with Operational Managers to ensure that agreed Meeting & Event products and services are efficiently delivered by the Ops team. - Maintaining & Updating all Marketing Material including Meeting & Events literature & ensure pricing & menu's are correct when issuing to clients & to the Ops Team - Using Computer system to input client events & ensure that all details are correct & billing instructions correctly set up. - Responsible for ensuring all pre booked elements on bills / invoices are correct prior to invoices being presented to the client. Ensure that all appropriate written back up is issued to operations so as to ensure it accompanies invoices presented to clients - Issue detailed functions sheets for forthcoming events - Responsible for creation of table plans, name places, menu's for F&B events. - Attend weekly management meetings to communicate the in-house functions - Assist in social media campaigns - Creations of Editorial and advert creation for print and online mediums - Ad hoc duties where required. Show less The 4* Dromhall Hotel is one of the most luxurious hotels ideally located in the heart of Killarney. Family owned & managed by the Randles family who prides itself on first class comfort & service whilst retaining the friendliness & intimacy of a family run hotel. The ideal venue for leisure, weddings & events. Responsibilities: - Meet with potential Wedding, Meeting & Event clients face to face and conduct site visits / consultations with the purpose of converting appropriate Wedding… Show more The 4* Dromhall Hotel is one of the most luxurious hotels ideally located in the heart of Killarney. Family owned & managed by the Randles family who prides itself on first class comfort & service whilst retaining the friendliness & intimacy of a family run hotel. The ideal venue for leisure, weddings & events. Responsibilities: - Meet with potential Wedding, Meeting & Event clients face to face and conduct site visits / consultations with the purpose of converting appropriate Wedding, Meeting & Events business. - Managing incoming Wedding, Conference, Meeting, Incentive, Events, Bistro & Restaurant enquiries via telephone, face to face/email and convert appropriate business. - Managing events from enquiry stage through to contracting & handover of all details to Operations Team. Maintaining a presence where required throughout the event and following up with the client post event. - Liaising with Operational Managers to ensure that agreed Meeting & Event products and services are efficiently delivered by the Ops team. - Maintaining & Updating all Marketing Material including Meeting & Events literature & ensure pricing & menu's are correct when issuing to clients & to the Ops Team - Using Computer system to input client events & ensure that all details are correct & billing instructions correctly set up. - Responsible for ensuring all pre booked elements on bills / invoices are correct prior to invoices being presented to the client. Ensure that all appropriate written back up is issued to operations so as to ensure it accompanies invoices presented to clients - Issue detailed functions sheets for forthcoming events - Responsible for creation of table plans, name places, menu's for F&B events. - Attend weekly management meetings to communicate the in-house functions - Assist in social media campaigns - Creations of Editorial and advert creation for print and online mediums - Ad hoc duties where required. Show less

    • Ireland
    • Appliances, Electrical, and Electronics Manufacturing
    • 300 - 400 Employee
    • Glen Dimplex
      • Mar 2007 - May 2016

      Responsibilities - Management of all administration activities within the Purchasing Department of the multi national Glen Dimplex company. (Dealing & directing telephone calls, dealing with various issues, sales enquiries that arise from potential suppliers and reporting same, typing, filing, scanning, web searching and research, photocopying, sending and receiving post and arranging DHL collections. - Compiling various commodity reports for issuing around the world wide Group… Show more Responsibilities - Management of all administration activities within the Purchasing Department of the multi national Glen Dimplex company. (Dealing & directing telephone calls, dealing with various issues, sales enquiries that arise from potential suppliers and reporting same, typing, filing, scanning, web searching and research, photocopying, sending and receiving post and arranging DHL collections. - Compiling various commodity reports for issuing around the world wide Group, management and maintenance of petty cash, management of all travel requirements within the Group Purchasing dept. - Assisting various levels of personnel including the Director of Group Purchasing. Liaising with many Purchasing Managers & personnel throughout Ireland, UK, Europe, USA, Asia & Australasia. Assistance. - Follow up activities with regards to Group Value Improvement & Cost Reduction initiatives. - Extensive diary management, including organising internal and external meetings across multiple time zones & locations - Co-ordinating global itineraries and travel - Drafting and formatting responses to memos, letters and documents - Communicating with internal and external parties, while exhibiting the highest degree of professionalism, courtesy and diplomacy - Assist in the preparation of presentation or meeting materials - Ensure email lists, org charts and other administrative systems are maintained and current - Special or other ad-hoc projects as required. Show less Responsibilities - Management of all administration activities within the Purchasing Department of the multi national Glen Dimplex company. (Dealing & directing telephone calls, dealing with various issues, sales enquiries that arise from potential suppliers and reporting same, typing, filing, scanning, web searching and research, photocopying, sending and receiving post and arranging DHL collections. - Compiling various commodity reports for issuing around the world wide Group… Show more Responsibilities - Management of all administration activities within the Purchasing Department of the multi national Glen Dimplex company. (Dealing & directing telephone calls, dealing with various issues, sales enquiries that arise from potential suppliers and reporting same, typing, filing, scanning, web searching and research, photocopying, sending and receiving post and arranging DHL collections. - Compiling various commodity reports for issuing around the world wide Group, management and maintenance of petty cash, management of all travel requirements within the Group Purchasing dept. - Assisting various levels of personnel including the Director of Group Purchasing. Liaising with many Purchasing Managers & personnel throughout Ireland, UK, Europe, USA, Asia & Australasia. Assistance. - Follow up activities with regards to Group Value Improvement & Cost Reduction initiatives. - Extensive diary management, including organising internal and external meetings across multiple time zones & locations - Co-ordinating global itineraries and travel - Drafting and formatting responses to memos, letters and documents - Communicating with internal and external parties, while exhibiting the highest degree of professionalism, courtesy and diplomacy - Assist in the preparation of presentation or meeting materials - Ensure email lists, org charts and other administrative systems are maintained and current - Special or other ad-hoc projects as required. Show less

    • Public Relations Officer (PRO)
      • May 2007 - Nov 2013

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Sales Assistant
      • Oct 2006 - Mar 2007

      Worked within many departments of the family run toy / gift shop and newsagents, primarily dealing with customer service issues in the lead up the Christmas, also assisted in shop displays and store layout displays. Worked within many departments of the family run toy / gift shop and newsagents, primarily dealing with customer service issues in the lead up the Christmas, also assisted in shop displays and store layout displays.

    • Ireland
    • Appliances, Electrical, and Electronics Manufacturing
    • 300 - 400 Employee
    • Marketing Assistant
      • Jun 2005 - Sep 2005

      Involved in Mail-Shot Campaigns (consisted of sending informative letter and specification sheet with regards to commercial steam cleaners to nursing homes, hospitals etc around Ireland and the UK) followed up by Telesales (involved ringing nursing homes, hospitals, butchers, around Ireland and UK offering free demonstrations of commercial stream cleaners) and arranging sales calls for the Sales Director. General Office Duties, (photocopying, posting, answering phones) Inputting Data into… Show more Involved in Mail-Shot Campaigns (consisted of sending informative letter and specification sheet with regards to commercial steam cleaners to nursing homes, hospitals etc around Ireland and the UK) followed up by Telesales (involved ringing nursing homes, hospitals, butchers, around Ireland and UK offering free demonstrations of commercial stream cleaners) and arranging sales calls for the Sales Director. General Office Duties, (photocopying, posting, answering phones) Inputting Data into Goldmine Database (updating customer contact details) Show less Involved in Mail-Shot Campaigns (consisted of sending informative letter and specification sheet with regards to commercial steam cleaners to nursing homes, hospitals etc around Ireland and the UK) followed up by Telesales (involved ringing nursing homes, hospitals, butchers, around Ireland and UK offering free demonstrations of commercial stream cleaners) and arranging sales calls for the Sales Director. General Office Duties, (photocopying, posting, answering phones) Inputting Data into… Show more Involved in Mail-Shot Campaigns (consisted of sending informative letter and specification sheet with regards to commercial steam cleaners to nursing homes, hospitals etc around Ireland and the UK) followed up by Telesales (involved ringing nursing homes, hospitals, butchers, around Ireland and UK offering free demonstrations of commercial stream cleaners) and arranging sales calls for the Sales Director. General Office Duties, (photocopying, posting, answering phones) Inputting Data into Goldmine Database (updating customer contact details) Show less

Education

  • Institute of Technology, Tralee
    BBS HONS Business & Marketing
    2002 - 2006
  • The Marketing Institute of Ireland
    Member of the Marketing Institute of Ireland - MMII
    2005 - 2005

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