Experience

Complete Recovery Corp.

• United States
• Financial Services
• 1 - 100 Employee

• Director of Licensing and Legal

  • Feb 2022 - Present

  • Handle all state and regulatory licensing requirements for four (4) acquired business entities (debt collection agencies). • In-depth knowledge and use of NMLS (Nationwide Multistate Licensing System & Registry). • Complete required dissolution process with secretary of states for Prince Parker & Associates. • Assist with complex licensing filings, requirements, applications, annual reports, manager licensing, branch licensing. • Review, assess, and complete state regulatory audits and compliance report action items. • Update executives on progress of licensing status, actions items and deadlines. • Maintain relationships with key contacts at NMLS, RASI, state regulatory agencies, Cogency Global and ACA International. • Contribute to the management and structure of subsidiaries, including company formation. • Contribute to corporate regulatory / compliance related matters. • Effectively handle multiple tasks and projects while maintaining the highest standards with exceptional attention to detail. • Work one-on-one with Frost Echols, LLC regarding legal demands, lawsuits, class actions, and other legal matters. • Participate in legal strategy decisions with Frost Echols, LLC and the executive team based on information presented. Show less



Texas Guaranteed Student Loan Corporation

• Round Rock, Texas, United States

• Paralegal

  • May 2013 - Feb 2022

  Paralegal • Assisted the General Counsel in all legal matters. Substantially contributed to litigation success by obtaining evidentiary documents and account information for responsive pleadings on behalf of the company. • Contributed to corporate preparation and review of contracts, partnership agreements, purchase and sale agreements, nondisclosure agreements and other instruments. • Drafted, updated, and revised company policy and procedures to maintain regulatory compliance. • Assisted in the management of corporate governance and structure of subsidiaries, including company formation, maintaining corporate books and drafting and filing company resolutions. • Prepared and reviewed materials for board, committee or audit meetings. • Contributed to corporate due diligence and regulatory/compliance matters. Typing, formatting, proofreading and editing documents. Business License Specialist and Records Coordinator • Coordinated and managed the filing of regulatory license application(s) for Trellis Company, including initial DBA license applications, annual license renewals, and the renewal of DBA licenses in multiple states and qualifications to do business. • Coded and routed department invoices for manager approval and accounts payable processing. • Managed payment activity to ensure all invoices were properly applied for month end. • Managed a 1.25 million dollar legal and licensing budget. • Developed and maintained written file plans and procedures. • Coordinated with Records Services /Iron Mountain for offsite storage of hard copy files and electronic records. • Implemented document and data purges pursuant to Records Retention Schedule. • Cross functionally communicated with department managers, IT teams, Legal and Enterprise Records Management Program Managers. Show less



H E B

• Team Leader

  • Jul 2009 - Jul 2010

  Managed a team of 136 that assembled store orders by request and orders were loaded and shipped to their respective stores. Trained, developed and mentored teams. Wrote performance evaluations. Oversaw all OSHA and safety training, and certified staff. Initiates job requisition. Interviewed and hired employees. Managed a team of 136 that assembled store orders by request and orders were loaded and shipped to their respective stores. Trained, developed and mentored teams. Wrote performance evaluations. Oversaw all OSHA and safety training, and certified staff. Initiates job requisition. Interviewed and hired employees.



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Team Lead

  • Aug 1998 - Dec 2008

  • Lead 3 teams that averaged 12 to 16 team associates that produced 6 strong back up Team Leads.• Actively assimilated Assigned workers in the expectations of the job role and trained them so that their skills sets matched the job requirements.• Have mentored, coached and empowered 32+ build/assembly associates & 7 Team Leads to help improve their working knowledge of the job roles and functionality as a build/assembly associate & Team Lead.• Ability to recognize points of failure in the flow of production work and recommend solutions to management, normally receives no instruction on routine work.• Assisted Group Leads with end-of-shift reports which encompassed the daily metrics as a whole and how the team aligned themselves with the projected daily metrics for the shift and organization as a whole.• Ability to work on problems that are complex in nature where judgment is required in resolving problems and making routine recommendations. Show less

• Team Lead

  • Aug 1998 - Dec 2008

  Lead, Manufacturing Build Team (7 years)Managed a team of 45 people that assembled and tested desktop computers.Lead 3 teams of 12 to 16 team associates, and produced 6 strong back up Team Leads.Trained assigned workers in production policy and procedures, and ensured their skill sets were successfully applied to job requirements.Mentored and coached 45+ build/assembly production associates, and seven Team Leads, to improve their working knowledge of their assignments.Functioned as the "technical expert" in all areas of the build/assembly manufacturing process (mechanical equipment and applications) and production processes.Addressed issues with wide cross-functional manufacturing groups; including Team Leads, Group Leads, Electrical Mechanical Repair (EMR) teams, Sustaining Engineers, Quality Assurance teams, Customer Experience Specialists, Teardown, Kitting and Boxing teams.Reviewed and approved Group Lead "end-of-shift' reports (encompassing daily metrics) and determined how production teams would prioritize work assignments to best reach projected daily metrics. Show less

• Senior Assembly Technician

  • Aug 1998 - Dec 2008

  Provided back-up support for Team Lead.Installed parts according to the build process instructions. Troubleshooting of systems included reseating components, notifying EMR team when the system fails.Assisted post burn operator in preparing for downloading software, and in burning the required software per customer specifications. Performed final inspection.Assembly Technician (1 year)Provided pick to light support for the boxing lines, and performed quality analysis check at final inspect to ensure a quality product was sent to the external customer. Scan track code on box to determine if system is a custom configuration and label appropriately. Final Inspection: Recognized, identified and checked systems to ensure all documentation and accessories are in the system box. Utilized vacuum hoist to lift and place system in the final packaging. Show less



Internal Revenue Service

• United States
• Government Administration
• 700 & Above Employee

• Data Entry Operator

  • Jan 1998 - May 1998

  • Surpassed daily metrics/ quotas. • Examines and evaluates a variety of source documents in order to determine appropriate data for encoding using knowledge of policies, procedures and other guidelines as required. • Checks and verifies proper coding of data previously entered by self and others in order to determine completeness and accuracy of source documents and computer records correcting data entries as necessary. • Surpassed daily metrics/ quotas. • Examines and evaluates a variety of source documents in order to determine appropriate data for encoding using knowledge of policies, procedures and other guidelines as required. • Checks and verifies proper coding of data previously entered by self and others in order to determine completeness and accuracy of source documents and computer records correcting data entries as necessary.



Harris Publishing

• Distributive Marketing Associate

  • Jul 1997 - Feb 1998

  • Phone sales of inbound and outbound calls of Alumni Directories to Preparatory High Schools, Colleges & Universities around the United States. • Ensured superior customer service while marketing the Alumni directories to the Universities, colleges, and Schools around the United States. • Completed Orders based on the Customer Specifications and updated all their information into the Data base for their particular College, University or Preparatory School. • Handling customer complaints and concerns in a professional manner and having the ability to work independently in a rapidly changing environment. Show less



Burlington Stores, Inc.

• United States
• Retail
• 700 & Above Employee

• Computer Room Operator

  • May 1996 - Apr 1997

  • Printed and sorted company mail and delivered to all the store departments. • Utilized merchandise moving equipment such as hand trucks or pallet jacks, to move shipments from platform to storage area. • Compared information on purchase order and/ or shipping notices to goods received to verify accurate inventory levels and records of the store and record overages, shortages and damaged items. • Inputted information into company database to maintain inventory, purchasing, shipping accuracy for the company’s inventory database. • Contact preparers of source documents (i.e. purchase orders, invoices) to resolve questions, or any other issues that may sku or result in missing data. Show less