Chutchai Prapruet
Senior UX Research & Designer at THAIVIVAT INSURANCE PCL.- Claim this Profile
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Thai -
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Bio
Credentials
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Interaction-design Foundation : Conducting Usability Testing
Interaction Design Foundation (IxDF)Mar, 2023- Oct, 2024 -
Start the UX Design Process: Empathize, Define, and Ideate
CourseraFeb, 2023- Oct, 2024 -
Creating a Positive Customer Experience
LinkedInAug, 2022- Oct, 2024 -
Surveys and Questionnaires for UX Projects
LinkedInJun, 2022- Oct, 2024 -
UX DesignOps: Measuring Success
LinkedInJun, 2022- Oct, 2024 -
Foundations of User Experience (UX) Design
CourseraMay, 2022- Oct, 2024 -
UX Deep Dive: Analyzing Data
LinkedInApr, 2022- Oct, 2024 -
Masterclass Certificate: How To Conduct Effective User Interviews
Interaction Design Foundation (IxDF) -
Masterclass Certificate: How To Create Actionable Personas
Interaction Design Foundation (IxDF) -
Masterclass Certificate: User Journey Mapping for Better UX
Interaction Design Foundation (IxDF)
Experience
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THAIVIVAT INSURANCE PCL.
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Thailand
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Insurance
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1 - 100 Employee
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Senior UX Research & Designer
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Jun 2021 - Present
- Led user research projects from end to end: discovery, planning, recruitment, execution, analysis, presentation, and guidance through implementation. - Moderated personas from the interview insights pattern, research reports, and artifacts such as customer journey maps and use-case documents to business stakeholders to collide an aspect of business stakeholders - Defined appropriate research methodology to identify customer journey, touchpoint, persona and behavioral segmentation of user - Developed user research plan using a variety of research methods framework within timeline, and business requirements from clients from the stakeholder - Documented and published UX research templates and resources for the team, reducing time by half and improving accuracy in collaboration. - Integrated quantitative and qualitative data to uncover customer insight. - Assisted junior team members and support them through brainstorming.
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Thai Insurance PCL (TIC)
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Thailand
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Financial Services
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1 - 100 Employee
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UX Specialist
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Feb 2021 - Jun 2021
- Created wireframe for an insurance online service website , improving collaboration between the designer team and developer team. - Developed prototypes for measuring in usability tests. - Created wireframe for an insurance online service website , improving collaboration between the designer team and developer team. - Developed prototypes for measuring in usability tests.
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Kate Real Estate
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Bangkok, Bangkok City, Thailand
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UX/UI & Creative Designer
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Mar 2019 - Jan 2021
- Conducted customer interviews to identify unmet needs and turn any findings into actionable solutions. - Built customer journey maps and responsible for measuring customers satisfaction in every touch point. - Conducted customer interviews to identify unmet needs and turn any findings into actionable solutions. - Built customer journey maps and responsible for measuring customers satisfaction in every touch point.
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HotNow
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Thailand
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Technology, Information and Internet
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1 - 100 Employee
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UI / UX Developer
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Mar 2017 - Apr 2019
- Built a website and app from scratch working closely with the product owner from empathize to prototype and improved it accordingly to requirements from customer feedback and stakeholders. - Developed websites with various frameworks such like Bootstrap, React and sharing knowledge to junior team members. - Built a website and app from scratch working closely with the product owner from empathize to prototype and improved it accordingly to requirements from customer feedback and stakeholders. - Developed websites with various frameworks such like Bootstrap, React and sharing knowledge to junior team members.
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Baidu, Inc.
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China
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Software Development
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700 & Above Employee
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Senior Web Designer
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Nov 2015 - Mar 2017
- Created responsive website for online services. - Developed prototypes with CSS framework. - Developed websites with various frameworks such like Bootstrap, React. - Created responsive website for online services. - Developed prototypes with CSS framework. - Developed websites with various frameworks such like Bootstrap, React.
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AXA Insurance Thailand
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Thailand
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Insurance
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100 - 200 Employee
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Web Graphic & UI Designer
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Mar 2015 - Jul 2015
- Created wireframe for an insurance online service website , improving collaboration between the designer team and developer team. - Developed prototypes for measuring in usability tests. - Created wireframe for an insurance online service website , improving collaboration between the designer team and developer team. - Developed prototypes for measuring in usability tests.
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Motion Graphic Designer
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Mar 2010 - Jun 2015
Graphic Desig,Motion Graphic,Web Design, 3D,Compositting,Editting Graphic Desig,Motion Graphic,Web Design, 3D,Compositting,Editting
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Garena
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Singapore
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Entertainment Providers
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700 & Above Employee
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Senior Graphic Designer
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Feb 2014 - Mar 2015
Designed website and media to support games and marketing campaigns. Developed identity and art direction for branding. Designed website and media to support games and marketing campaigns. Developed identity and art direction for branding.
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Zap Interactive
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Bangkok Metropolitan Area, Thailand
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Web Designer
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Jun 2013 - Feb 2014
Web design. Mobile website design. Graphic design. Product design. Web design. Mobile website design. Graphic design. Product design.
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Netdesign Institute
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Bangkok Metropolitan Area, Thailand
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Web Design Advance Instructor
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Apr 2013 - Jul 2013
Responsible for teaching students in "Web design advance" class. This class is about how to build a website from idea to publishing your website. My student have to learn how to design a beauty and useful website and have to coding with HTML+CSS to create theirs website. Responsible for teaching students in "Web design advance" class. This class is about how to build a website from idea to publishing your website. My student have to learn how to design a beauty and useful website and have to coding with HTML+CSS to create theirs website.
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Education
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2007 - 2013
Sripatum University
Bachelor of Fine and Applied Arts (Digital Arts) · B.F.A. (Digital Arts) · Bangkok, Thailand, Digital Arts
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