Sales Associate

• Aug 2022 - Present

Retail Salesperson

• Feb 2020 - Aug 2022

Key Achievements - Built productive relationships with customers for selling merchandise while achieving an average of 120% of monthly sales - Assisted and recommended the right merchandise to at least ten customers every day, generating $10K in additional revenue - Reviewed and streamlined the sales processes to improve efficiency by over 80% Key Responsibilities - Utilise excellent communication and active listening skills to ask probing questions and understand the customers’ requirements - Maintain a database of customers’ past purchases and preferences for upselling new products/merchandise - Collaborate with the senior manager, team members and vendors for creating monthly operational plans - Analyse of the store’s supply chain for ensuring the timely availability of merchandise - Evaluate monthly financial statements, recommend improvements to business systems and process financial transactions - Maintain an accurate, attractive and strategic display of merchandise, with the right price, for improving purchasing - Control inventory and maintain adequate product stock for meeting monthly targets Liaise with the interior design department for creating compelling merchandise displays

International Trade Sales

• Mar 2019 - Nov 2019

* Negotiated pricing details with customers in order to secure business, while maximizing target profitability and margins. * Adept at providing solutions and working in cross functional areas. * Coordinated with our technical engineers to facilitate custom customer design request of unique carbon fibre poles. * Achieved personal sales targets inline with monthly sales objectives while maintaining in the top sales position for four consecutive months. * Performed order administration duties which including contract review through to order fulfilment. * Maintained open communication with customers, allowing for more accurate profiling of potential business, product satisfaction to drive overall increased sales. * Actively researched my companies business, growth, and changes to assist in aligning future products sales with their market demands.

International Trade Sales

• Oct 2018 - Dec 2018

* Aligned my customer’s long-term purchasing plans with our company’s in order to maximise the company’s revenue targets * Coordinated across many departments to deliver upon customer demands, timelines, and expectations. * Reviewed contracts and pricing to maintain both profitability and margins. * Performed order administration duties, translation, payment coordination, packaging, and delivery logistics * Participated in international industry trade shows representing my company and its products where they were exhibiting