Experience

The Edgewater Hotel

• United States
• Hospitality
• 1 - 100 Employee

• Catering Sales and Event Services Manager

  • Sep 2023 - Present

• Conference Services Manager

  • Aug 2022 - Sep 2023

• Banquet Manager

  • Jul 2021 - Oct 2022



The Westin Seattle

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Banquet Manager

  • Apr 2017 - Apr 2020

  Responsible for setup team assignments and adjusting staffing to business needs. Executed the majority of afternoon and evening banquet functions including the largest banquet dinners with over 1000 guests in attendance. • Prepared daily assignments for setup teams across three shifts based on specifications listed on event orders.• Routinely orchestrated functions with 200 - 1000 guests in attendance, over 90,000 square feet of meeting space. • Supervised numerous concurrent events over dozens of meeting spaces regularly.• Increased consistency in results by maximizing communication with Catering and Events teams.• Translated the needs of the client into proper room setups and meal services. Show less

• Guest Services Manager

  • Jun 2017 - Oct 2017

  Oversaw multiple sub-departments under the Guest Services umbrella, managing room inventory, communicating with guests when they had questions or concerns, and responding to comments on reviews sites and online surveys.



DoubleTree by Hilton

• Hospitality
• 100 - 200 Employee

• Assistant Banquet Director

  • Apr 2015 - Apr 2017

  Managed banquets and events in support of the director and ran the department in the evenings and weekends. Interim Banquet Director for ten months until a new director was hired. • Executed all hiring, scheduling, and staffing, with consideration to labor goals, for a union hotel banquets department. • Revived a department with low morale by establishing clear standards and reintroducing consistency in leadership resulting in 20% score increase from the previous year on the team member engagement survey. • Increased consistency in results by maximizing communication with Catering and Events teams. • Routinely orchestrated functions with 200 - 800 guests in attendance, over 45,000 square feet of meeting space. • Restructured product ordering process and developed relationships with vendors resulting in better inventory management and decreased waste. • Excellence in Leadership Award - Q1 2016 Show less


Embassy Suites
• United States
• Hospitality
• 700 & Above Employee
• Banquet Server

  • Dec 2012 - Apr 2015

Hotel Sorrento
• Australia
• Hospitality
• 1 - 100 Employee
• Banquet Server

  • Oct 2012 - Apr 2015


Savor Catering at McCaw Hall

• Banquet Captain

  • Jan 2011 - Apr 2015

  Oversaw the execution of the entire event and made all server assignments. Advised management on staffing levels and timing elements. For smaller events, sole ownership of setup, service, cleanup, and repeat. Built lasting relationships with frequent clients and improved repeat business.

• Restaurant Manager

  • Jul 2009 - Jan 2011

  Handled all scheduling, hiring, and training for 200-seat fine-dining Prelude Restaurant, 6 concessions stands, and 3 bars throughout the performance hall.

• Banquet Server

  • Apr 2009 - Jan 2011

• Lead Host

  • Apr 2009 - Jul 2009


Salty's Seafood Grills
• United States
• Restaurants
• 1 - 100 Employee
• Banquet Server

  • Sep 2012 - Jun 2013

Palisade Restaurant
• United States
• Food & Beverages
• 1 - 100 Employee
• Server

  • Mar 2011 - Nov 2011


Space Needle

• United States
• Hospitality
• 100 - 200 Employee

• Restaurant Manager

  • Nov 2007 - Aug 2008

  Hired, scheduled, and trained associates. Managed a 250-seat fine dining restaurant with a revolving floor, located just below the observation deck. Designed and implemented retail space on observation deck for Space Needle memorabilia and addition of a wine bar on the observation deck.

• Lead Guest Services Coordinator

  • May 2006 - Nov 2007