Experience

Galaxy Entertainment Group

• Hospitality
• 700 & Above Employee

• Duty Manager

  • Mar 2023 - Present



Sheraton Grand Macao

• Macao
• Hospitality
• 100 - 200 Employee

• Guest Services Manager

  • Jan 2022 - Feb 2023

• Guest Services Manager(Acting)

  • Sep 2020 - Jan 2022

  -Follow property specific procedures for handling emergency situation-Assis to manage the front office operation for 4000 rooms-Anticipate guest service needs to resolve, delight and build the trust with guest-Assist to coach and develop the employee-Assist higher management in establishing and communicating goals and performance expectations

• Voyager-Rooms

  • Jan 2019 - Sep 2020

  -Marriott International’s leadership development program-Experiencing cross training in different department such as Casino billing team, Club team, Guest Command Center, Guest Service Center, Reservation.-Experiencing management training as Supervisor and Guest Service Manager.



Niyama Private Islands Maldives

• Maldives
• Hospitality
• 100 - 200 Employee

• Trainee

  • Jul 2017 - Dec 2017

  • Butler service • hosting event like wedding • interaction with the guests • serving celebrities • Butler service • hosting event like wedding • interaction with the guests • serving celebrities



Seehotel Schwert

• Switzerland
• Hospitality

• Trainee

  • Apr 2016 - Sep 2016

  • Set up some events and banquets • Serve lunch and dinner session • do Service in some meeting include 180 people • interaction with the guests • one week housekeepling experience • deep cleaning in the hotel include clean the window and toilet • Set up some events and banquets • Serve lunch and dinner session • do Service in some meeting include 180 people • interaction with the guests • one week housekeepling experience • deep cleaning in the hotel include clean the window and toilet



MTR Corporation Limited 香港鐵路有限公司

• Hong Kong
• Rail Transportation
• 700 & Above Employee

• Trainee

  • May 2015 - Jun 2015