Chuks Okwuokei

Business Operations Manager at Trav4College
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Contact Information
us****@****om
(386) 825-5501
Location
Lagos State, Nigeria, NG
Languages
  • Igbo,Yoruba,Edo -

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Vivian Okoye

Chuks worked with me within a period of 4months. Even though it was short, I was impressed by his ability to handle any situation calmly and patiently, even when under immense pressure . This natural skill of his helped grab few clients throughout our journey. I have only optimistic predictions for his career trajectory. .

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Credentials

  • New Manager Development programme
    Regenesys

Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Business Operations Manager
      • Jun 2022 - Present

      • Make sure all international student recruitment process and operations nationwide run smoothly, align with quality standards, creating strategies and policies for company growth with various departments• Employing means to keep company costs down, conducting staff performance reviews and motivating staff• Managing market initiatives and maximize business performance to reach the customer and company goals• Managed agents, schools, government ministries/private associations for international student recruitment and foreign Universities partnerships for client destinations. • Provide effective management of operational activities, in accordance with the organizational mission and priorities and in response to evolving client needs• Line manage staff including carrying out recruitment and selection, Individual performance reviews and probationary assessments where appropriate• Develop and support the knowledge, capabilities and customer focus of staff within relevant teams• Monitor and manage relevant workflows, processes and resources and be responsible, for the effective use of staff and resources within the teams• Monitor appropriate service standards and, with the CEO ensure compliance with both legal requirements and the demands of best practice• Develop appropriate and effective ways of communicating with students, staff and other stakeholders• Leadership on policies and issues relating to operational matters • Maintain a thorough knowledge and understanding of policies as regards the industry • Undertake cross-divisional duties as appropriate including taking responsibility for specific issues or activities on partnerships, sales, marketing, student and staff recruitments, administration etc• Supervised collation of feedback from students and staff by appropriate means • Liaise with Universities, agents and appropriate external agencies• Undertake any other duties commensurate with the grading and purpose of the organisation

    • Nigeria
    • Security and Investigations
    • 1 - 100 Employee
    • Snr. Business Development Manager
      • Mar 2021 - May 2022

      • Developing growth strategies and plans• Managing, Increasing client and retaining relationships with over 5,000 existing clients • Having an in-depth knowledge of business products and value proposition• Negotiating with stakeholders, Identifying,mapping business strengths and customer needs• Following industry trends locally,internationally and reporting on successes and areas needing improvements• Define sales, channel and go-to-market for product assigned which are aligned to our vendors• Identify, recruit and enable channel and solutions partners; conduct regular solutions and sales updates, etc• Organize and attend a range of student recruitment events including exhibitions, school visits, sponsor meetings and working with agent representatives• Interview applicants and make instant, on-the-spot admissions decisions in order to recruit and be competitive with other institutions, feeding back to the Admissions Team in a timely manner • Collaborate with the Academy in building a plan for specific markets showing the anticipated costs of activity and the target recruitment objectives to demonstrate the potential return on investment. • Represent the Academy and conduct and host visits by agents, embassies, educational institutions and other relevant bodies, including hosting delegations and giving presentations • Champion for international marketing and recruitment for the Academy and input into the Academy’s global marketing strategy• Manage high level relationships and partnerships associated with international markets; including identifying, developing and maintaining links with key external stakeholders, including sponsorship bodies, government ministries, embassies, university partners and agents • Set, monitor and review key performance indicators for staff, reporting outcomes and taking action as required to ensure the continuing effectiveness of international marketing and admissions functions

    • South Africa
    • Higher Education
    • 200 - 300 Employee
    • Business Development Manager
      • Sep 2018 - Jan 2021

      • Manage customer relationships with over 1,000 clients, handle critical aspects of the customer lifecycle and maintain their trust in the organisational brand• Generate new leads and manage the conversion stage of the sales process, ensuring that deals are closed• Manage, support and implement strategy for new business development in consultation with management; providing input into bid decisions, while updating and keeping track of all bids• Liaise with HR professionals and organisational decision makers to determine organisational learning and development needs; and work closely with business and HR managers, L&D specialists and various leaders across organisations, to ensure a strong understanding of their organization’s objectives and support adequate creation of unique training programs that are aligned with these objectives• Coordinate and work closely with technical teams in all aspects of capture and proposal processes, data analysis, reporting, and knowledge management to inform business development strategy and operations• Manage database of partners, setting up meetings and facilitating business relationships,maintain new business files, resources and tools• Develop and cultivate relationships with the Regenesys faculty, technical specialists, subject-matter experts, professional writers to contribute to technical solution designs, reviews, analysis of programmes and business development strategy within the organisation• Provide management, quality assurance and compliance with client requirements on learning and development needs across several sectors• Work closely with the target market to deepen Regenesys network of potential clients and better understand client needs• Ensure that all training programmes and programme management are deployed and achieved as planned to enhance the capacity of business development across the division• Represent the organisation in relevant meetings, including country and regional coordination meetings

    • Assistant Business Development Manager
      • Jun 2016 - Aug 2018

      • Identify market opportunities and close new business deals in accordance with corporate goals.• Support the overall marketing objectives of the School both externally and internally.• Handle all online and digital marketing campaigns, Facebook, LinkedIn, Google, SEO, analytics etc. • Supply sufficient information to the Business Development Manager or the Head of Operations on demand.• Build new clientele and maintain continuous business relationship.• Generate and manage calls and prepare daily report.• Ensure consistent high standards of service and commitment to customer total experience are met by team members.• Assist Accounts Department with Corporate and Private Clients debt recovery.• Maintains extensive knowledge of current market conditions and prepares periodic reports on achievements.• Prospect for potential new clients and turn this into increased business.• Initiate and make professional propositions to meet targets for profitability and revenues.• Manage Day to day business calls and marketing of the company’s products, services.• Execute marketing campaigns and analyse performance that leverage behavioural interest profiling to drive new client acquisition & sales revenue.• Drive campaign management for client acquisition programs across multiple channels.• Undertake any reasonable duties at the request of the Business Development Manager or the Head of Operations in the absence of the BDM.

    • Business Development Executive
      • Nov 2014 - Jun 2016

      • Identify market opportunities and close new business deals in accordance with corporate goals.• Support the overall marketing objectives of the company both externally and internally.• Supply sufficient information to the Business Development Manager or the Head of Operations on demand.• Build new clientele and maintain continuous business relationship.• Generate and manage calls and prepare daily report.• Ensure consistent high standards of service and commitment to customer total experience are met by team members.• Assist Accounts Department with Corporate and Private Clients debt recovery• Maintains extensive knowledge of current market conditions and prepares periodic reports on achievements• Prospect for potential new clients and turn this into increased business.• Initiate and make professional propositions to meet targets for profitability and revenues.• Manage Day to day business calls and marketing of the company’s products, services.• Execute marketing campaigns and analyse performance that leverage behavioural interest profiling to drive new client acquisition & sales revenue.• Drive campaign management for client acquisition programs across multiple channels.• Undertake any reasonable duties at the request of the Business Development Manager or the Head of Operations in the absence of the BDM.

    • Public Relations and Marketing
      • Jan 2010 - Sep 2014

      Bridge House College, Ikoyi.(Marketing/Public Relations) 2011 – 2014• Attend to all enquiries made to the school from within an outside the country through emails, text messages, phone calls, direct enquiries and other form of modern digital communication.• Planning and achieving a yearly comprehensive marketing strategy for meeting market targets of 250 students which brings in almost a billion (750,000,000) naira annually.• Marketing road trips to different regions (west, east, south-south and north central) of the country to visit target markets, expand and discover new grounds for marketing amidst stiff competitors.• Ensuring that Digital marketing and other forms of modern marketing methods are excellently harnessed and used to yield the optimum result for the marketing department.• Articulate, plan and carry out media advert on National newspapers, magazines, blogs and any other means of media adverts deemed necessary for the competitive market.• Ensure that the standard and vision of the Brand is always protected, improved upon through public relations, sales and corporate marketing.• Marketing reports from field analysis for quarterly and yearly review to enhance better sales target. • Pastoral care to students of the college. • Sales and marketing for Bridge House College in Edo, Delta, Anambra, Enugu, Imo, Abia, Kogi and Abuja.• Discover new market targets and hold strongly to existing ones amidst strong competitions from within and outside the country.• Data compilations from all target areas visited to enhance better communication with our target audience and expand our market reach.• Ensure the use of all marketing and sales mediums available to achieve our sales target as laid down by management policies as well as ensure a proper follow up.

Education

  • University of Nigeria,Nsukka.
    Bachelor of Arts (BA), International Relations and History
    2006 - 2010
  • University of Nigeria,Nsukka.
    OND, Public Administartion
    2003 - 2005

Community

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