Experience

Tompkins Robotics

• United States
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Director Software Quality Engineering

  • Oct 2022 - Present



Prudential Financial

• United States
• Financial Services
• 700 & Above Employee

• QE Architect

  • Aug 2019 - Oct 2022



Compass

• United States
• Real Estate
• 700 & Above Employee

• Director of Quality Assurance

  • Jul 2018 - Mar 2019

  or of Quality Assurance NYC NY Led and coached engineers on best practices for testing, tooling and quality, and on improving existing process and practices around acceptance criteria, customer experience, automation, Jira, test management, code coverage and dashboards. Streamlined interview and on-boarding process to scale the team from 5 to 21 QA Engineers & SDETs for both central and embedded models. Team coverage supports both Agent and consumer Web app, iOS, Android, Data and Growth Infrastructure. Decreased development feedback from minutes to seconds by implementing front-end only web app testing framework leveraging puppeteer and visual testing To promote testing and self-sufficient teams, rolled out 2 automation frameworks (API & Front End) to QA and development teams Led efforts across teams for understanding testing gaps to improve coverage Show less



Dovetail

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Director of Quality Assurance and Release Management

  • Sep 2013 - May 2018

  Directed several teams Quality Assurance (QAE and SDET), Interim Release Management, and Internal Tools Created a Best-in-class Quality Culture by introducing “How Google Test Software” and embedding key Test Strategies concepts and processes, which included SDLC Quality Gates and release certifications Championed Agile Transformation and lead team to create or integrate agile tools for Continuous Integration, Backlog Grooming, Sprint Management and Automation Worked with development to increased automation test coverage by introducing and building out test frameworks Increase revenue by working directly with Client Senior Management and Client Quality Assurance teams by finding opportunities to improve the quality and overall process thru Fiserv Quality Assurance Services Used Agile Scrum and Kanban methodologies to manage project and release tasks - Fiserv typically delivers 20-30 client releases a month and a product release every 6 weeks QA team work in Reduced client found defects by over 15% per year while functionality and client base grew Show less



Audible

• United States
• Software Development
• 700 & Above Employee

• QA Director

  • Dec 2010 - Sep 2013

  Increased Quality organization from 12 to 30 FTE/Contractors in order to support expanding ecommerce strategies for existing and new platforms (Web, Mobile, Tablets, Ingestion, Services) in the US and international (UK, DE, Australia, FR). Collaborated and aligned with Amazon teams to create a first class Audible experience on the Fire HD. This included Patten-pending features such as Immersion Reading©, Whispersync for Voice©. Created, documented and implemented a quality process for the ingestion of EBooks and Audiobook to create a new technology and feature set for our customers - Immersion Reading ©, Whispersync for Voice©. Setup and implemented automation, performance and test strategy across multiple platforms and teams.(Web, Services, Mobile, Tablet, APCS) Improved quality focuses to enable launching of new web and mobile sites internationally (UK, DE, FR) Mentored internal technology teams on processes and tools to improve quality across the organization with topics like (Branching/Merging, Unit Testing, Buddy Builds, Code Coverage, Continuous Deployment, Performance Testing, Automation, Test Strategies) Show less



Citi

• United States
• Financial Services
• 700 & Above Employee

• VP Senior Test Manager

  • Mar 2010 - Dec 2010



Viewpointe

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Quality Assurance Manager

  • Apr 2006 - Mar 2010

  Created a new QA organization by fully staffing up to 21 people, locally as well as offshore, while introducing new tools and process levels of quality to existing production applications. Lead QA strategies thru the SDLC including test plans, automation, environment and defect management. Reduced test cycles up to 95% by designing and developing in-house automation tools for testing using java, perl and shell scripts. Team created 3K automated test cases. Increased the scope of testing from 10 to 40 production applications, including back-end and front end applications using C++, java applications, perl and Unix scripts which used Websphere, DB2, oracle, AIX, On Demand, MQueue and IHS. Architected and negotiated QA/Dev and performance environment with IBM using virtualization saving $500,000. Managed multiple outsourced projects by incorporating in-house expertise to deliver production level applications. Moved Administered and created source control process using CVS for all of Viewpointe 40 applications, and all other internal SDLC tools and scripts. Show less



Attainable Equity - Mortgage Company

• Chief Executive Officer

  • Apr 2003 - Jan 2009

  I started a mortgage company that had up to 10 mortgage solicitors. In the process I learned alot about running a company from many aspects. I out sourced some main functions, hired, and manage people as well as implemented a strict process to adhere to the NJ banking state regulations. The most interesting aspect for me was the sales portion when I worked with customers. Being in IT there is alot of interaction with people but you can prove in some instances you are right. Being a salesperson you always have to do right by the customer. I loved the challenge. I started this in my spare time as a hobby. It was fun and educational. Show less



TD Ameritrade

• United States
• Financial Services
• 700 & Above Employee

• Quality Assurance Manager

  • Mar 2004 - Apr 2006



Schering-Plough

• QA Automation Manager

  • Jan 2002 - Mar 2004



Newlinenoosh

• QA Automation/Performance

  • Apr 1999 - Oct 2001

  Lead a team of performance and automation engineers. Lead a team of performance and automation engineers.



Pangea Systems Inc

• System Administrator

  • 1997 - 1998



Wells Fargo

• United States
• Financial Services
• 700 & Above Employee

• System Administrator / Sr. Applications Programmer

  • 1994 - 1997

• System Administrator / Sr. Applications Programmer

  • 1994 - 1997



Periphonics

• Programmer

  • 1992 - 1994