Chuck Draffin

Vice President / COO BBB of Eastern Carolinas at Better Business Bureau of Eastern Carolinas
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Contact Information
Location
Raleigh-Durham-Chapel Hill Area

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Experience

    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Vice President / COO BBB of Eastern Carolinas
      • Dec 2015 - Present

      BBB’s mission is to be the leader in advancing marketplace trust. BBB sees trust as a function of two primary factors – integrity and performance.As Vice President / COO, I oversee all areas of BBB's core operational services- Accredited Business Services, Sales, Retention, Dispute Resolution, Advertising Review and Data Reporting.Since 2016, BBB of Eastern NC has seen a nearly 300% increase in pre and post purchase assistance to the public. Our Accredited Business membership base grown by 24% which highlights the growing presence of ethical businesses in our area. Show less

    • Director Of Business Services
      • Jan 2012 - Dec 2015

    • Manager Of Business Services
      • Jan 2008 - Jan 2012

    • Manager Of Membership Services
      • Jan 2005 - Jan 2008

    • Membership Specialist
      • Jun 2003 - Jan 2005

    • United States
    • Real Estate
    • Management Trainee
      • Dec 2000 - Feb 2002

Education

  • University of North Carolina at Wilmington
    Bachelor of Science (BS), Business Administration and Management, General
    1995 - 2000

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