Experience

Metsä Board

• Finland
• Paper and Forest Product Manufacturing
• 500 - 600 Employee

• Customer Service Coordinator

  • Feb 2021 - Present



OTT HydroMet

• United States
• Environmental Services
• 100 - 200 Employee

• Sales Support Administrator

  • Feb 2019 - Jan 2021

  - Co-ordinates and distribute incoming enquiries to sales manager and regional distributors. - Lead management through CRM tools - SFDC. - Prepare quotations and documents for enquiries. - Co-ordinates and process purchase order from customers. - Do goods receipt for incoming goods. - Prepare and arrange goods for shipment (oversea and local) - Prepare invoice and shipping document for outgoing shipment. - Assist Accounting Department to follow-up on outstanding payment. - Interfaces with customers, distributors, sales team and finance in APAC regions. - Maintain good company’s filing system. - Any other administrative duties as assigned. Show less



Federal Environmental & Energy Pte Ltd

• Singapore

• Assistant Indoor Sales Manager

  • Nov 2005 - 2019

  Focus in P.R. China market. - Product sourcing and negotiated price and terms with overseas and local vendors. - Provide sales support to outdoor sales manager, general manager and managing director. - Co-ordinate and process incoming enquiries and project bids. - Prepare quotations and document for enquiries and project bid submissions. - Do bid/ quotation online submissions through P.R. China customer’s platform. - Draft and review purchase order. - Co-ordinate and perform technical clarification between customer and factory. - Process purchase order - Co-ordinate with oversea and local vendors/ factories to ensure timely delivery. - Provide update to customers and outdoor sales managers on the production progress and delivery status. - Liaise with freight forwarder to arrange transportation (sea & air) - Prepare shipping documents. - Deal with after-sales services and problem solving. - Draft Import Letter of Credit and review Export Letter of Credit. - Prepare document for submission to bank for L/C negotiations. - Prepare document in accordance to project’s VDRL. - Maintain good company’s filing system - Assist Accounting Department to follow-up on outstanding payment. - Any other administrative duties as assigned by the General Manager and Managing Director. Show less