Jr. Project Manager

• Jul 2022 - Present

English Department Head & English Second Language Teacher

• Mar 2021 - Mar 2022

In 2021, I decided to take a risk on something I've always wanted to do and move to South Korea for a year where I was an ESL teacher at Manseon Elementary School and Samri Elementary School. I was hired to be the head of the English department, creating a WBS to plan and allocate resources for a 1-year English curriculum, including extra-curricular activities, for 100 students between 1st - 6th grade that encouraged critical thinking utilizing project-based learning. I also led weekly brainstorming meetings with homeroom teachers to communicate issues and recommendations on classroom management plans to increase student focus and motivation, identify student needs, and achieve all lesson objectives. On the side, I coordinated monthly English Camps by recruiting multiple English teaching facilities throughout the Gwangju area to provide a fun environment for students to interact with the English language. Skills: Public Speaking, Teaching, Event Management, Program Management, Internal Communication

Disabled Students Program Proctor

• Sep 2017 - Apr 2020

The UCSB Disabled Students Program provides academic accommodations to students with disabilities as a shared responsibility of the campus. Students with disabilities are responsible for ensuring that the Disabled Students Program (DSP) is aware of their disabilities and for providing DSP with appropriate documentation. DSP is located at 2120 Student Resource Building and serves as the campus liaison regarding issues and regulations related to students with disabilities. The DSP staff works in an advisory capacity with a variety of campus departments to ensure that equal access is provided to all disabled students. - Administered tests and managed test security to ensure confidentiality and integrity of testing materials - Maintained a safe, orderly, and supportive classroom for optimal test performance by modeling expected behavior and standards, promoting positive interactions, and quickly addressing behaviors that are not in line with the testing code of conduct - Communicated with students with disabilities to assist with any personal needs and provide clear instructions to solve any testing issues

Cashier/Barista

• Sep 2019 - Mar 2020

- Conducted numerous tasks such as washing dishes, working register, and resupplying ingredients - Communicated with customers to customize and suit their individual tastes and needs - Adeptly remembered names and preferences of individual customers to provide a friendly, personal environment - Adhered to recipe and presentation standards for specialty drinks - Conducted numerous tasks such as washing dishes, working register, and resupplying ingredients - Communicated with customers to customize and suit their individual tastes and needs - Adeptly remembered names and preferences of individual customers to provide a friendly, personal environment - Adhered to recipe and presentation standards for specialty drinks

Lead Marketing & Development Intern

• Feb 2019 - Jun 2019

HAII is a company that is developing innovative digital therapeutics for the prevention and management of mental health and disease such as dementia, depression, and anxiety disorders. HAII is striving to overcome the limitations of previous medicines and drugs using IT technologies. HAII is developing software therapeutics based on peer-reviewed research without the use of any physical stimulation or drugs. During my time studying abroad in Korea, I decided to challenge myself by taking on an internship position with HAII. As a Marketing & Development Intern, the main project I was tasked with was introducing the AI Alzheimer chatbot, Saemi, into the U.S. market as Frankie, Facebook's first cognitive training AI chatbot. On the development aspect, I designed a new mascot design that would appeal to the U.S. market. I created various brain games, backed by research to improve cognitive health, and chatbot dialogues that would help form a genuine relationship. On the marketing side, I researched target markets, user trends, and competitors to create a strategic marketing strategy, mapping out necessary tasks and risk management. Skills: Project Management, Product Management, Social Media Marketing, Strategy, Content Creation, Social Media, Market Research, HTML, Adobe Creative Suite

Marketing Volunteer

• Oct 2018 - Jan 2019

As a leading nonprofit, the YMCA is committed to strengthening communities throughout the nation. Your local Y seeks to fill gaps in community services and develop activities, strengthening communities across Santa Barbara and Ventura counties. Believing that everyone should have the opportunity to learn, grow and thrive, the Y nurtures potential and brings people of diverse backgrounds together. The Y has a local presence and national reach, mobilizing local communities to effect lasting, meaningful change. During my role as a Marketing Volunteer at the Channel Islands YMCA, not only did I gain more experience in marketing, I also learned more about management in a big organization. I collaborated with managers to devise marketing and promotion strategies to raise awareness about the Y's programs in the community of Ventura through Facebook. I also utilized social media analytics tools such as Hootsuite to schedule posts, conduct trend analysis for social media content, and track engagement. Then I managed social media campaigns to popularize the Y's programs, especially the fitness classes, utilizing promotional materials. Skills: Direct Marketing, Strategy, Organizational Planning, Social Media Marketing, Competitive Analysis, Campaign Management, Adobe Creative Suite, Hootsuite, Microsoft Office (Excel)

Social Media Intern

• Jun 2018 - Sep 2018

The Korean American Community Services - Silicon Valley (KACS) mission is to improve the quality of life for all Korean-Americans in Santa Clara County, with a focus on those who are vulnerable including seniors and low-income individuals. KACS accomplishes this mission by increasing access to existing community resources and providing opportunities for community involvement and civic engagement. At this point in time, I have been with KACS for about 4 years as a youth leader volunteer. The director and I decided that it was time we expanded the organization's brand online presence and created the Social Media Program. My role was to collaborate with the director in the program's creation and get it off the ground and running. This involved creating a program plan that listed the program scope, schedule, and foundation for all communication channels. I was responsible for starting a strategic media plan as well, composing social media campaigns and a posting schedule for maximum efficiency. I also created monthly newsletters and social media posts discussing the organization's community resources and volunteer programs. Skills: Social Media Marketing, Program Management, Event Planning, Strategy, Content Creation, Social Media, Operations Processes, Adobe Creative Cloud

Cashier/Barista

• Sep 2017 - May 2018

Alpha Phi Omega Representative

• Sep 2017 - Apr 2018

The purpose of the UCSB Professional Fraternity Council is to facilitate collaboration and communication between the various member fraternities who make up the Council and to collectively represent the needs of those fraternities. The Professional Fraternity Council at UCSB exists to promote fellowship among professionally-minded students from all majors and in various professional fraternities by hosting events aimed to improve professionalism, serve the community, and provide networking opportunities. Although this was more of a leadership experience, this was the position that first sparked my interest in project/program management. My collegiate career as the representative for my community-service fraternity, Alpha Phi Omega, for Professional Fraternity Council at UC Santa Barbara helped me learn more about program management and marketing. I created and executed campus events such as the PFC Formal and Innovation Summit, raising awareness through incentives and marketing tactics to over 1000 students interested in professionalism, leadership, and scholarship. I also devised marketing strategies by collaborating with over ten campus organizations, consisting of fraternities and sororities, to fundraise money and organizing group presentations to various other clubs on campus. Then I utilized social media marketing to increase participants on my fraternity's, Alpha Phi Omega, social media account to over 500 followers through promotions and brand awareness strategies. Skills: Event Planning, Program Management, Social Media Marketing, Marketing Strategy

Cashier/Barista

• Feb 2016 - Aug 2016