B2B Export Sales Executive

• Apr 2023 - Present

• B2B sales targeting foreign clients (Pre-sales, Sales, After-sales)• Presenting upcoming collections to wholesale customers in Greece and abroad• Invoicing customers in a timely and accurate manner, ensuring invoices are following appropriate contracts guidelines and regulations (System used: SoftOne 6 Series)• Planning and execution of communication in the form of emails and calls for better customer service• Receiving, tracking and sending orders to customers and verifying that products arrive on time (Partner transportation companies: TNT, UPS)• Designing and shaping the colour charts of the clothing collections• Registration of labels in the system, issuing and placing them on the garments Show less

Retail Sales Representative

• Mar 2022 - Mar 2023

• Achieved the goal in the months of May, June, July, August, December of the year 2022 and in the month of January of the year 2023 • Increased monthly Sales Revenue by 17% during month over month during Q3 and Q4• Update of customer information in databases in SoftOne 5 Series software• Support of the team with the achievement of retail store targets by driving sales• Delivered sales through friendly and efficient Customer Service• Assisted with processing store deliveries, visual merchandising, stock takes, markdowns and promotions Show less

Sales Advisor

• Dec 2021 - Mar 2022

• Achieved the target for all months of the contract • Ιncreased monthly Sales Revenue by 10% in December, 5% in January and 13.5% in February • Located products on behalf of customers • Dealed with complaints in a patient and helpful manner • Taken and recorded orders through a computer system in person and over the phone/e-mail • Achieved the target for all months of the contract • Ιncreased monthly Sales Revenue by 10% in December, 5% in January and 13.5% in February • Located products on behalf of customers • Dealed with complaints in a patient and helpful manner • Taken and recorded orders through a computer system in person and over the phone/e-mail

Senior Sales Professional

• Jul 2021 - Nov 2021

• Μonthly Contract Average 35.09% (contact with 228 customers, of which 80 signed a contract) • Built trust relationships with customers, given well informed selection of suitable products and services, resolved complaints • Ιncreased of the customer base • Cross-Selling and Upselling • Collection of statistical data • Μonthly Contract Average 35.09% (contact with 228 customers, of which 80 signed a contract) • Built trust relationships with customers, given well informed selection of suitable products and services, resolved complaints • Ιncreased of the customer base • Cross-Selling and Upselling • Collection of statistical data

Sales Advisor

• Oct 2018 - Jul 2021

• Use of Strategic Sales Techniques of Ideal Customer Service after training by the company • Operated the cash register and processed sales transactions through SoftOne ERP • Handled all discounts, price changes, and customer returns accordingly • Maintained an in-depth knowledge of store products to provide suitable recommendations to customers as needed | synthesis and material | • Use of Strategic Sales Techniques of Ideal Customer Service after training by the company • Operated the cash register and processed sales transactions through SoftOne ERP • Handled all discounts, price changes, and customer returns accordingly • Maintained an in-depth knowledge of store products to provide suitable recommendations to customers as needed | synthesis and material |

Store Manager

• Jan 2018 - Sep 2018

• Retail sales training of store salespeople • Ordered management and inventory control • Communicated with B2B Companies for cooperation and orders • Input of data in ERP • Managed consignment inventory tracking/ VMI and reconciled inventory monthly • Retail sales training of store salespeople • Ordered management and inventory control • Communicated with B2B Companies for cooperation and orders • Input of data in ERP • Managed consignment inventory tracking/ VMI and reconciled inventory monthly

German Language Tutor

• Oct 2015 - Dec 2017

• Student Centered Approach and High Tech Approach to Learning • Achieved 100% of the students in the exams of the Goethe Institut and the KPg • Use of Educational Applications for online teaching (Busuu, Quizlet, Kahoot, FlipGrid) • Networking with publishers, writers, sales representatives of several foreign language institutions • Student Centered Approach and High Tech Approach to Learning • Achieved 100% of the students in the exams of the Goethe Institut and the KPg • Use of Educational Applications for online teaching (Busuu, Quizlet, Kahoot, FlipGrid) • Networking with publishers, writers, sales representatives of several foreign language institutions

Sales Advisor

• Oct 2013 - Sep 2015

Public Relations Manager

• Oct 2012 - Sep 2013

• Engaged in dialogue and interacted with the customers • Organized social events • Managed reservations • Engaged in dialogue and interacted with the customers • Organized social events • Managed reservations