Experience

Fixer

• Türkiye
• Software Development
• 1 - 100 Employee

• Vice President of Field Operations

  • Mar 2022 - Present



Wonderlic, Inc.

• United States
• Construction

• Operations Director

  • Jan 2019 - Dec 2021

  Directed knowledge management and collaboration tools technology stack and processes to optimize intellectual capital and property. • Reduced cost by 20% and increased effectiveness in print production and inventory management.• Led and implemented practices, policies and technology to transition entire workforce of 75 to remote work for Covid-19. • Managed strategic and reactive projects to drive KRIs, reduce operating costs, improve operations, and increase profit.• Responsible for office administration, property and facilities management, construction, and vendor relationships.

• Director of Research and Development Operations

  • Aug 2008 - Jan 2019

  o Set the strategic direction, design, and development of a proprietary suite of online content development and delivery tools, including custom art production and an eCommerce solution, for an outcomes/evidence-based e-Learning product for post-secondary career education.o Completed multiple R&D projects in the areas of client data integration, regulatory affairs, development of test content and supporting materials, etc. on time and under budget.o Designed and developed a proprietary suite of in-house online test development tools and implemented procedural improvements that reduced Wonderlic’s traditional test development time by at least 30%.o Streamlined Wonderlic's content translation process, completed 15+ translation projects in four languages and seven dialects, facilitated product penetration into Canada, and European and Central and South American markets.o As a founding member of Strategic Execution Team (SET), designed and implemented solutions that increased interdepartmental awareness and cooperation on cross-functional projects and major company initiatives.o As Government Liaison for regulatory and compliance matters for Wonderlic's Education division, standardized compliance policies and procedures to secure federal approval for a Wonderlic education testing program.o Optimized the process and abbreviated the timeline for client integrations.o Served as a Non-Federal Negotiator on a negotiated rule-making committee charged with updating Federal education regulations to improve integrity in Title IV HEA programs. Influenced the committee to reach consensus on all relevant issues.

• Director of Education Operations

  • Feb 2006 - Aug 2008

  o Designed custom pricing analyses that enable the Education division to move from product- to license-based client contracts, which contributed to a 50% increase in division revenue. o Influential member of the selection team that implemented a new CRM system that increased sales force efficiency by at least 25%, reduced order entry errors by >50%, and generally standardized and optimized the Sales, Distribution, Billing, and Accounting functions. o Secured continued government approval for use of testing products by over 800 clients nationwide as project manager and government liaison on two major projects.o Managed a Client Service Group that served over 800 clients, processed 150,000 tests annually, and consistently scored exemplary in client satisfaction. o Drafted and implemented company Record Retention policy and Standard Operating Procedures documentation methods.



Quest Diagnostics

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Six Sigma Black Belt

  • Jan 2004 - Jan 2006

  As supporting Black Belt to IT, EHS, Branch Operations, and Materials Management functions…o Completed projects in Standard Costing, Account Profitability Forecasting, National Supplies Standardization, and Sales Optimization Analysis that each increased revenue and/or reduced expenses by over $50K annually. o Developed, distributed, analyzed three Cultural Assessment Surveys to measure and improve the state of Six Sigma deployment in the business unit from under 50% to over 80% adoption within eighteen months.o Completed process analysis projects that resulted in increased standardization and resource optimization, and increased client satisfaction ratings, in Branch Operations. o Conducted Foundations of Six Sigma training for new employees throughout the business unit, and Project Champion training for the Senior Leadership team.

• Materials Manager

  • Jul 1991 - Jan 2004

  In various roles at a $200M/year business unit with over 80 satellite locations:o Managed 30+ full-time employees and a $20M annual budget that included Purchasing, Materials Management, Mailroom, Client Service (specializing in physician supply orders in the Chicago region), and Record Retention functions. o Designed and deployed proprietary inventory management software to standardize materials management operations at over thirty locations. o Realized annual savings of 8% to 14% from two major supply utilization initiatives.o Project manager for a $75K satellite facility expansion project that was completed on time and under budget. o Conducted training throughout the business unit: "Valuing Diversity" and "Avoiding Sexual Harassment" training for new employees; Train-the-Trainer for forklift operators; OSHA warehouse and laboratory safety; inventory management systems and other software. o Reduced on-hand inventory by 30% and reduced warehouse floor space by 50% while consistently meeting clients’ supply needs as overall order volume increased by over 200%. o Implemented a rotating cart-based inventory replenishment system that reduced laboratory stock-out instances to less than 3%.o Mentored front line employees and managers.o Reduced attrition from 90% to less than 10%.



Various construction (Centex, Zale, 1st Western Development)

• Construction Project Management: Superintendent, Project Manager, etc.

  • Oct 1986 - Dec 1994

  • Consistently completed residential and commercial projects ranging from $10K to $20MM on time and within budget.• Executed all pre-construction, construction, quality control, and post construction responsibilities.• Ensured conformity to building plans and design layouts while maintaining safe and productive construction sites. • Consistently completed residential and commercial projects ranging from $10K to $20MM on time and within budget.• Executed all pre-construction, construction, quality control, and post construction responsibilities.• Ensured conformity to building plans and design layouts while maintaining safe and productive construction sites.