Experience

Smartxpo

• United Kingdom
• Information Services
• 1 - 100 Employee

• CTO

  • Apr 2017 - Present

  London, England, United Kingdom Board member at Smartxpo.com price optimisation SaaS. • Development of product strategy from initial paper concept, market research, and hi-fidelity prototypes to entire commercial operation of low friction, high velocity, price optimisation service enabling customers to optimise prices without complex integration and change programmes • Recruited and developed a high-performing, international team of 21 professionals across product development, software engineering, customer success… Show more Board member at Smartxpo.com price optimisation SaaS. • Development of product strategy from initial paper concept, market research, and hi-fidelity prototypes to entire commercial operation of low friction, high velocity, price optimisation service enabling customers to optimise prices without complex integration and change programmes • Recruited and developed a high-performing, international team of 21 professionals across product development, software engineering, customer success and artificial intelligence R&D • SaaS platform architecture utilising Amazon Web Services serverless technology stack and Auth0 identity, authorisation, and authentication • Research and development of proprietary machine learning price optimisation models Show less



KITSILVA LTD

• United Kingdom
• Information Technology & Services

• Managing Director & Co-Founder

  • May 2015 - Present

  Guildford, United Kingdom Co-founded IT Consulting and Advisory firm specialising in the media, events and information sectors. • Leading Global Financial Data Services: a review of outsourced application management activities followed by delivering the business case, target operating model, vendor proposal alignment and operating cost analysis. Successfully completed the assignment delivering $12m of net savings against $60m of operating cost • Leading Global Risk Data Provider: review and develop future… Show more Co-founded IT Consulting and Advisory firm specialising in the media, events and information sectors. • Leading Global Financial Data Services: a review of outsourced application management activities followed by delivering the business case, target operating model, vendor proposal alignment and operating cost analysis. Successfully completed the assignment delivering $12m of net savings against $60m of operating cost • Leading Global Risk Data Provider: review and develop future state model for the corporate IT capabilities, including technology processes, organisation and governance for the marketing, sales, customer services, financial, HR and business intelligence systems • Global Media, Information & Events: pre-sale due diligence of IT portfolio, including strategies to mitigate identified risks, minimise the cost of separation, negotiate with software publishers and advise the M&A negotiation team. Successfully mitigated $5.2m of software licensing and delivered savings of $1.7m • Largest Global Advertising Group: advised on and delivered the initial phase of a 3-year transformation programme to integrate multiple acquisitions, new technology platforms and BPO across 6 EU countries saving $30m net OPEX reduction on implementation Show less



UBM plc

• United Kingdom
• Events Services
• 200 - 300 Employee

• CIO

  • Sep 2013 - May 2015

  London, England, United Kingdom • Responsible for £5m operating budget and 17 staff in global IT systems, M&A, Project Management Office, Procurement and Enterprise Architecture, reporting to the Group CIO • Built and managed the team that supported the UBM Plc global finance transformation programme • Led team to stabilise new global Oracle R12 ERP system, outsourced Capgemini support services • Established a new global IT governance team for PMO, Enterprise Architecture and Procurement, with phased implementation… Show more • Responsible for £5m operating budget and 17 staff in global IT systems, M&A, Project Management Office, Procurement and Enterprise Architecture, reporting to the Group CIO • Built and managed the team that supported the UBM Plc global finance transformation programme • Led team to stabilise new global Oracle R12 ERP system, outsourced Capgemini support services • Established a new global IT governance team for PMO, Enterprise Architecture and Procurement, with phased implementation to fit budget constraints for 2014

• CIO EMEA

  • Mar 2011 - Sep 2013

  London, United Kingdom • Responsible for £6m operating budget and 50 IT staff in EMEA, reporting to the Group CIO • Initiation and leadership of an IT transformation program to integrate EMEA and USA into a single IT organisation, yielding end-to-end follow-the-sun support for EMEA and the USA, unified management • Built mobile sales platform to support £400m revenue, that led to global Salesforce implementation • Led a review of a major global telecom supplier relationship, saving £466k/yr. • Increased… Show more • Responsible for £6m operating budget and 50 IT staff in EMEA, reporting to the Group CIO • Initiation and leadership of an IT transformation program to integrate EMEA and USA into a single IT organisation, yielding end-to-end follow-the-sun support for EMEA and the USA, unified management • Built mobile sales platform to support £400m revenue, that led to global Salesforce implementation • Led a review of a major global telecom supplier relationship, saving £466k/yr. • Increased IT services SLA performance from 95% to 99.9% through service metrics and analysis • Aligned IT planning with divisional and group objectives, delivering an “agile, mobile, cloud” strategy including enterprise Wi-Fi, cloud hosting, SCRUM and portfolio management capabilities • Executive responsibility for £30M investment program for a consolidated back-office finance system • IT executive lead on a major M&A due diligence and bid projects

• CTO, PR Newswire Global

  • Aug 2008 - Mar 2011

  London, England, United Kingdom • Responsible for $30m budget, 60 staff in EMEA, APAC, LATAM and USA, reporting to the Group CEO • Led recovery of failing LATAM technology from acquisition to stable operation in 4 months • Led stabilisation of North American IT operations and outsourced managed hosting service. Strong vendor relationship building, governance process improvements, mentoring and coaching • Legacy IP telephony project step-in, saving $750k

• CTO, PR Newswire

  • Aug 2007 - Aug 2008

  New York, United States • Responsible for £2m operating budget and 18 staff in UK and India, reporting to CEO EMEA • Built a new EMEA IT team, delivering infrastructure, product and service objectives in 9 months • Redesigned EMEA order-processing system, improving productivity by over 300% and reliability up from 87% to 99.9%, reducing credit note risk by an estimated £2m • Delivered the first multi-lingual customer portal in only 6 months, achieving ROI in only 3 months

• VP Solutions Delivery, PR Newswire

  • Nov 2005 - Aug 2007

  New York, New York, United States • Responsible for $34m operating budget, 160 staff across the UK, USA and India, reporting to CEO • Introduced agile project management methods reducing product development cycles to 6 weeks • Developed a portfolio management approach, eliminating low-value projects, aligning resources with priorities, securing $9M in additional funding and portfolio transparency

• Infrastructure Director, PR Newswire

  • Jun 2003 - Nov 2005

  New York, New York, United States • Responsible for $25m operating budget, 160 staff across the UK, USA and India, reporting to the CIO • Restructured the Global IT Operations team, resulting in significant improvement in service, system availability and project delivery

• Head of IT Operations, PR Newswire EMEA

  • Apr 2000 - Jun 2003

  London, England, United Kingdom • Responsible for $16m operating budget, 100 staff across the UK, USA and India, reporting to the CIO • Implemented Siebel system in 10 weeks to provide critical sales pipeline and management info • Implemented organisational and process changes to the Solutions Delivery department, resulting in an almost 100% increase in performance in only 9 months

• Group IT Auditor

  • Jun 1999 - Apr 2000

  London, England, United Kingdom



Santander

• Spain
• Banking
• 700 & Above Employee

• Computer Audit Consultant

  • Oct 1997 - Jun 1999

  London, England, United Kingdom

• Senior Operations Analyst

  • Mar 1994 - Oct 1997

  London, England, United Kingdom



Hallmark Cards

• United States
• Retail
• 700 & Above Employee

• Computer Operator

  • Aug 1989 - Mar 1994

  Reading, England, United Kingdom