Experience

ZappyRide

• United States
• Software Development
• 1 - 100 Employee

• Senior Data Analyst

  • Sep 2021 - Present

  Code electric vehicle-related things in Java Maintain MySQL Databases related to electric vehicle data Act as a knowledge source for internal and external clients Build ad-hoc software tools when required Help save the planet Code electric vehicle-related things in Java Maintain MySQL Databases related to electric vehicle data Act as a knowledge source for internal and external clients Build ad-hoc software tools when required Help save the planet



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Data Analyst

  • Oct 2019 - Sep 2021

   Create macro-enabled reports in Microsoft Excel that give AT&T project managers better visibility of the Justice Unified Network (JUTNET).  Write ad-hoc MySQL queries that assist in auditing JUTNET database and troubleshooting various issues.  Analyze datasets related to the AT&T EIS contract to extract meaningful insights for the Global Public Sector Solutions team.  Code software tools for clients in the Department of Justice (DOJ) using Python & VBA.  Write and present use cases related to DOJ processes, code software according to those requirements.  Write automation scripts that produce Cisco router/switch configurations for Project Managers.  Attend weekly meetings to discuss progress made on software development.  Perform regular audit of on-site datacenter, track movement in network assets.  Obtain a Public Trust Security Clearance from the Department of Justice. Show less



USEReady

• United States
• Data Infrastructure and Analytics
• 300 - 400 Employee

• Technical Support Lead

  • Aug 2018 - Oct 2019

   Managed a team of 6 technicians, acted as escalation point for complex issues.  Generated reports using advanced Microsoft Excel tools to identify and troubleshoot technical anomalies.  Analyze data to determine utilization trends to anticipate needs and effectively allocate resources.  Resolve trouble tickets generated by JP Morgan & Chase clients (Vulcan & ServiceNow systems).  Diagnose hardware and repair systems with transfer kits, fuser kits, toner cartridges, and others.  Internet connectivity diagnostics including the use of PowerShell to ping network devices.  Recognized for exceptional leadership ability, training skills, and business knowledge. Show less



AmeriCorps

• Government Administration
• 700 & Above Employee

• CPR Unit Coordinator

  • Sep 2017 - Aug 2018

   Served as the New York City Fire Department CPR Unit Coordinator.  Performed Data analysis of EMS dispatch data to identify geographical trends in cardiac-related incidents.  Integrated use of Tableau and R programming to visually display results of data analysis.  Performed community outreach to proliferate CPR training city-wide.  Served as the New York City Fire Department CPR Unit Coordinator.  Performed Data analysis of EMS dispatch data to identify geographical trends in cardiac-related incidents.  Integrated use of Tableau and R programming to visually display results of data analysis.  Performed community outreach to proliferate CPR training city-wide.



Amazon

• Bangladesh
• Advertising Services
• 1 - 100 Employee

• Datatech

  • Jan 2012 - Sep 2016

   Troubleshot and maintained rack servers using Remedy ticketing system in a team environment.  Regularly executed diagnostics on servers (SGI, ZT Systems, HP, and Dell) running Red Hat Enterprise Linux OS as well as performing all necessary updates.  Serviced and replaced motherboards, CPU's, DIMM's, PSU's, NIC's, RAID cards, HDD's, SAS/SATA cables, Backplanes, Riser Cards, Ethernet cables, and more.  Rebuilt operating systems and customer data drives.  Wiped and configured network switches including Cisco 3750-E, Quanta LB6, and LB8's.  Collaborated with the logistics team to create inventory flow management increasing efficiency.  Engaged in clear and open communications, addressing team performance areas for improvement and efficiency, and more in monthly meetings.  Oversaw and managed the standardization of crash carts for use at current worksites.  Performed, documented, and reported daily inventory to improve access to critical components. Show less



Innovative Technologies, Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• Research Analyst

  • Jan 2011 - Jan 2012

   Researched, performing IP based searches focused on Business Development.  Evaluated and qualified daily government contracting opportunities using search engines and hierarchies.  Analyzed data to create statistical reports for use at the managerial and executive levels.  Developed MS VISIO-based graphics for proposals and marketing collateral.  Developed MS-based forecasts which reflected financial and textual information.  Researched, performing IP based searches focused on Business Development.  Evaluated and qualified daily government contracting opportunities using search engines and hierarchies.  Analyzed data to create statistical reports for use at the managerial and executive levels.  Developed MS VISIO-based graphics for proposals and marketing collateral.  Developed MS-based forecasts which reflected financial and textual information.