Christy Kwok
Business Development & Partnership Manager at Colorway on Demand- Claim this Profile
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English Full professional proficiency
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Mandarin Chinese Native or bilingual proficiency
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Cantonese Native or bilingual proficiency
Topline Score
Bio
LinkedIn User
I only managed Christy for a short time but she was a very conscientious and reliable team member. She had great time keeping and was always a very positive influence and a joy to work with.
LinkedIn User
I only managed Christy for a short time but she was a very conscientious and reliable team member. She had great time keeping and was always a very positive influence and a joy to work with.
LinkedIn User
I only managed Christy for a short time but she was a very conscientious and reliable team member. She had great time keeping and was always a very positive influence and a joy to work with.
LinkedIn User
I only managed Christy for a short time but she was a very conscientious and reliable team member. She had great time keeping and was always a very positive influence and a joy to work with.
Credentials
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Digital Skills: Digital Marketing (with 95% Average Test Score)
AccentureJul, 2020- Oct, 2024 -
CMI Level 5 Award in Management and Leadership
Chartered Management InstituteJul, 2018- Oct, 2024
Experience
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CW on Demand
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United Kingdom
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Printing Services
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1 - 100 Employee
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Business Development & Partnership Manager
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Sep 2020 - Present
+ Maintains relationships with B2B clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.+ Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.+ Identifies business and partnership opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.Production and fulfilment sites in the Australia, United States, United Kingdom, Hong Kong and The Netherlands.
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La Prairie Switzerland
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Switzerland
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Personal Care Product Manufacturing
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700 & Above Employee
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Sales and Event Coordinator
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Oct 2019 - Sep 2020
+ Showing high standard in customer service in one to one basics.+ Managing, promoting and oversee all the onsite events and workshops.+ Preparing marketing methods like posters and videos for CRM programs on social media platforms.+ Cooperating with different parties like student unions, business societies and venues for providing the five stars’ luxury experience via events and activities to our clients.+ Organising event rotas to suit needs of the business. + Showing high standard in customer service in one to one basics.+ Managing, promoting and oversee all the onsite events and workshops.+ Preparing marketing methods like posters and videos for CRM programs on social media platforms.+ Cooperating with different parties like student unions, business societies and venues for providing the five stars’ luxury experience via events and activities to our clients.+ Organising event rotas to suit needs of the business.
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Hong Kong Convention and Exhibition Centre (Management) Limited
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Hong Kong
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Events Services
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1 - 100 Employee
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In-house Customer Service Team Supervisor
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Dec 2018 - Sep 2019
+ Human Resource Management skills:- Recruitment: shortlisted and interviewed candidates.- Training and development: used systematic and professional way in order to meet the needs of the business and assist in individual team member’s personal development.- Prepared monthly roster for 20+ call centre part-time and 2 full-time staff.+ Management skills:- Prepared documentation and reports on routine customercorrespondence for future reference purposes.- Monitor all employee records to include maternity, paternity requestsand absence and sickness and provided regular reports to the senior management team.+ Customer Service skills- Handling serious complaints, replied + 300 general emails and calls in Chinese and English on daily basics.
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Hong Kong Trade Development Council
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Hong Kong
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International Trade and Development
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700 & Above Employee
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Project Executive
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Jan 2017 - Jun 2017
The Hong Kong Trade Development Council (HKTDC) is a statutory body established in 1966 to promote, assist and develop Hong Kong’s trade. HKTDC promotes Hong Kong as a two-way global investment and business hub by organises international exhibitions, conferences and business missions to create business opportunities for companies.+ Responsible for tender and quotation preparation.+ Communicated and developed client relationships.+ Maintained and enhanced the database of relevant industry associations and industry players.+ Organised 5+ international fairs, including the world’s biggest Jewellery & Gem trade fair.+ Produced budgets and work closely with exhibiter to manage any changes to brief or costs.+ To handle enquiries from event participants and undertake on-site operations and logistics for flagship events.
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PERSOLKELLY
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Singapore
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Human Resources Services
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700 & Above Employee
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Exhibition and Event Supervisor
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Jan 2015 - Dec 2016
PERSOLKELLY is one of the largest recruitment companies in Asia Pacific, HR consulting group in APAC. Providing comprehensive end-to-end workforce solutions to clients. + Support exhibitions and events onsite operation.+ Act on customer feedback relevant to my areas of responsibility, to include customer complaints and compliments.+ Ensure consistent delivery of superior customer service and that the department creates a professional impression to customers and team members.+ Worked for 35+ international fairs, conferences, exhibitions & events.
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Education
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2016 - 2018
University of Birmingham
Bachelor of Arts - BA, Business Enterprise -
2014 - 2016
The London School of Economics and Political Science (LSE)
Bachelor of Science - BSc
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