Experience

Hermanson Company

• United States
• Construction
• 200 - 300 Employee

• Telecom Senior Account Solutions Facilitator

  • Jul 2021 - Present



Advanced Technology Construction

• United States
• Construction
• 1 - 100 Employee

• Project Coordinator

  • Aug 2020 - Jul 2021



MasTec Utility Services

• United States
• Construction
• 300 - 400 Employee

• Project Analyst

  • Nov 2018 - Apr 2020

  Tracked and reported new build construction activity. Collaborated with internal and external teams to increase operational synergy, ensuring effective management of all project tasks and timely resolution of project issues. Conducted daily checks of new construction requests, Updated site plans, applied for permits, scheduled pre-construction meeting with inspectors, conducted evaluation, and assigned project. Leveraged various database systems to formulate reports/spreadsheets; processed and analyzed large amount of infrastructure/financial data for accurate identification and prioritization of new/existing projects.



SAC Wireless

• United States
• Telecommunications
• 400 - 500 Employee

• Site Development Specialist

  • Apr 2018 - Nov 2018

  Responsible for overseeing the site acquisition process from the start of project and scoping through leasing and ending with notice to proceed with construction. -Primary point of contact for landlords, construction, and client all project leasing issues. -Completed all applications and construction drawing revisions for Zoning and Permitting -Maintained accurate forecasts and timelines for all projects. Responsible for overseeing the site acquisition process from the start of project and scoping through leasing and ending with notice to proceed with construction. -Primary point of contact for landlords, construction, and client all project leasing issues. -Completed all applications and construction drawing revisions for Zoning and Permitting -Maintained accurate forecasts and timelines for all projects.



MacDonald-Miller Facility Solutions

• United States
• Construction
• 700 & Above Employee

• Account Manager, Telecommunications Specialist

  • Mar 2014 - Nov 2017

  Develop in-depth partnerships with clients and anticipate their needs to assure a best-in-class customer experience • Provide lead oversight for the quality execution of work and client relationship • Manage the effective delivery of services working closely with the Area Service Manager for Telecommunications and Chain accounts • Work closely with the customers’ operations teams to assure optimal level of responsiveness to their needs • Manage the detailed reporting requirements of the clients by collaborating with other departments within the Company • Responsibility for financial oversight of each contract • Solve problems at all levels assuring positive outcomes for the client and the Company • Help in managing the cost of delivering services for optimal profitability • Negotiate contract renewal increases or changes as necessary • Estimate and generate proposals for additional work from client base • Promote and sell all services the Company offers • Work with suppliers and manufacturers to assure optimal support of our clients needs • Act in “responsible charge” role with clients and coworkers • Work with management to delegate repair or project opportunities as required • Perform public relations by resolving complaints, problems, providing information and advice • Develop positive rapport with co-workers that builds constructive and effective relationships • Keep management abreast of market conditions and trends affecting industry • Participate in department meetings and submit reports (e.g. expense reports, sales reports, working agreements) in a timely manner



McKinstry

• United States
• Construction
• 700 & Above Employee

• Business Operations Analyst

  • Jan 2012 - Feb 2013

  • Responsible for Facility Financial oversight for 10+ locations.• Oversaw Facility Support Services in Data Centers and other Critical Environment buildings.• Liaison with vendors to include performance review and negotiation strategy.• Developed and launched inventory control process at several sites.• Provided on and off site training to Facility Managers to include but not limited to, Financial, Vendors, Client Contract and CMMS.• Ran monthly financial meeting for department along with reporting.• Developed invoicing processes and procedures. • Reviewed and monitored budgets of capital projects.• Addressed and track project performance to assure satisfactory completion within Fiscal year.• Provided administrative support to Facility Directors.• Ensured all Vendors for all sites had proper paperwork and insurance before starting work.• Created custom invoicing templates.• Received and processed invoices and purchase orders.• Reviewed all contracts, subcontracts and new vendor requests before they were processed.• Transition planning, from the set-up of new Facilities starting with contracts negotiations thru go live date.• Manage warranty information.• Problem solver at all levels• Contributed to clients Quarterly Business Reviews including follow-up with the client.• In charge of maintaining Overhead budgets were at or below budget.

• Facility Management Coordinator

  • Oct 2006 - Dec 2012

  • Performed liaison duties between McKinstry and multiple clients.• Prepared monthly billings, created contracts/subcontracts and incremental budget documentation.• Initiated new vendor profiles in Accounts Payable area.• Liaison with vendors.• Managed uniforms and Tools and Office supply purchases.• Regularly met with clients to ensure their customer service performance level and complete satisfaction.• Provided administrative support to Facility Managers



Sabey Corporation

• United States
• Real Estate
• 1 - 100 Employee

• Facility Coordinator

  • Nov 2002 - Oct 2006

  • Provided administrative support to Facility Managers. • Performed Liaison duties between Sabey Properties and multiple tenants. • Prepared monthly billing statements. • Set up new vendors in AP System. • Prepared Purchase Orders. • Performed Liaison activities with vendors from initiation of service. • Managed Office supply purchases. • Maintained and updated Petty Cash Register and provided reconciliation reports. • Managed all aspects of office operations • System Administrator for Site Security System. • Developed Processes and participated in monthly Facility Specific Training • Check and report on UPS breakers in client spaces (? If this is an electrical type function it should be expanded in its description).