Customer Service Specialist

• Dec 2015 - Present

Client Care Coordinator

• May 2002 - Dec 2015

Duties include utilizing customer management software to fill orders, schedule appointments and take payments. I operate a multi-line phone system, maintain inventory, and conduct dormant account calls. Other miscellaneous duties include scanning, faxing, running ACH payments, generating new client reports, mailing surveys to new clients, assisting with data entry, client education, patient monitoring, and maintenance of surgical materials & anesthetic machines. Duties include utilizing customer management software to fill orders, schedule appointments and take payments. I operate a multi-line phone system, maintain inventory, and conduct dormant account calls. Other miscellaneous duties include scanning, faxing, running ACH payments, generating new client reports, mailing surveys to new clients, assisting with data entry, client education, patient monitoring, and maintenance of surgical materials & anesthetic machines.

Karner Blue Butterfly Coordinator

• Jun 2000 - Aug 2001

Summer Intern 2000 and 2001 I assisted with the husbandry of the Karner Blue butterflies in every life stage and compiled data for the Karner Blue butterfly egg, larva, and pupa counts. I assisted with collection of the butterflies and conducted population sweeps for Karner Blue, Frosted Elfin, and Edwards Hairstreak butterflies. I collected seed for native plants, assisted with the monitoring of Lupine habitat, assisted with data entry, greenhouse maintenance, and general greenhouse work. Show less