Experience

iLife Technologies

• United States
• Software Development
• 1 - 100 Employee

• Chief of Staff

  • Oct 2022 - Present

  Responsible for all facets of operations management for iLife Technologies to ensure seamless and maximum efficiency. Day-to-day administration includes HR, Payroll, Benefits, Process Management, Events, and all things operations related. Responsible for all facets of operations management for iLife Technologies to ensure seamless and maximum efficiency. Day-to-day administration includes HR, Payroll, Benefits, Process Management, Events, and all things operations related.



Coin Metrics

• United States
• Financial Services
• 1 - 100 Employee

• Executive Assistant to the Chief Executive Officer

  • Jul 2021 - Oct 2022

  Executive Business Partner to the Chief Executive Officer and Executive Team in all strategic initiatives and key objectives. Responsible for the management of the CEO's office to ensure seamless operations. Day-to-day office administration includes extensive e-mail and calendar management on behalf of the CEO. All facets of travel planning including domestic and international flights, accommodation, transportation, and expense management. Executive Business Partner to the Chief Executive Officer and Executive Team in all strategic initiatives and key objectives. Responsible for the management of the CEO's office to ensure seamless operations. Day-to-day office administration includes extensive e-mail and calendar management on behalf of the CEO. All facets of travel planning including domestic and international flights, accommodation, transportation, and expense management.



Ontrak Health

• United States
• Mental Health Care
• 1 - 100 Employee

• Executive Assistant

  • Jun 2020 - Jul 2021

  Executive Business Partner to the Chief Medical Officer and Senior Vice President, Care Community in all initiatives and key objectives. Manage projects that align with the strategic initiatives and key objectives. Streamlined and consolidated MS Teams and SharePoint sites to create a cohesive experience and single source of truth for improved cross-functional collaboration. MS Teams champion and expert in training other team members on best practices. Manage and produce large-scale virtual… Show more Executive Business Partner to the Chief Medical Officer and Senior Vice President, Care Community in all initiatives and key objectives. Manage projects that align with the strategic initiatives and key objectives. Streamlined and consolidated MS Teams and SharePoint sites to create a cohesive experience and single source of truth for improved cross-functional collaboration. MS Teams champion and expert in training other team members on best practices. Manage and produce large-scale virtual meetings via Teams and Zoom including executive meetings and all-hands meetings. Identify and implement operational efficiencies including operating mechanisms and operating procedures. Show less Executive Business Partner to the Chief Medical Officer and Senior Vice President, Care Community in all initiatives and key objectives. Manage projects that align with the strategic initiatives and key objectives. Streamlined and consolidated MS Teams and SharePoint sites to create a cohesive experience and single source of truth for improved cross-functional collaboration. MS Teams champion and expert in training other team members on best practices. Manage and produce large-scale virtual… Show more Executive Business Partner to the Chief Medical Officer and Senior Vice President, Care Community in all initiatives and key objectives. Manage projects that align with the strategic initiatives and key objectives. Streamlined and consolidated MS Teams and SharePoint sites to create a cohesive experience and single source of truth for improved cross-functional collaboration. MS Teams champion and expert in training other team members on best practices. Manage and produce large-scale virtual meetings via Teams and Zoom including executive meetings and all-hands meetings. Identify and implement operational efficiencies including operating mechanisms and operating procedures. Show less



Bank of New Zealand

• New Zealand
• Banking
• 700 & Above Employee

• Executive Support Manager to the Chief Customer Officer, Bank of New Zealand

  • May 2017 - Mar 2020

  Provided executive support to the Chief Customer Officer in all strategic initiatives and key objectives. Responsible for the management of the Chief Customer Officer’s office to ensure seamless operations including identifying and implementing operational efficiencies, mechanisms, and review of standard operating procedures. Day to day office administration includes extensive e-mail and diary management on behalf of CCO. All facets of travel planning including domestic and… Show more Provided executive support to the Chief Customer Officer in all strategic initiatives and key objectives. Responsible for the management of the Chief Customer Officer’s office to ensure seamless operations including identifying and implementing operational efficiencies, mechanisms, and review of standard operating procedures. Day to day office administration includes extensive e-mail and diary management on behalf of CCO. All facets of travel planning including domestic and international flights, accommodation, transportation, expense management. Mentored and delegated tasks as appropriate to Partnership Banking Personal Assistants. Plans and facilitates special organizational events including large scale conferences, leadership retreats, off-site meetings and other meetings involving the Senior Executive(s). Show less Provided executive support to the Chief Customer Officer in all strategic initiatives and key objectives. Responsible for the management of the Chief Customer Officer’s office to ensure seamless operations including identifying and implementing operational efficiencies, mechanisms, and review of standard operating procedures. Day to day office administration includes extensive e-mail and diary management on behalf of CCO. All facets of travel planning including domestic and… Show more Provided executive support to the Chief Customer Officer in all strategic initiatives and key objectives. Responsible for the management of the Chief Customer Officer’s office to ensure seamless operations including identifying and implementing operational efficiencies, mechanisms, and review of standard operating procedures. Day to day office administration includes extensive e-mail and diary management on behalf of CCO. All facets of travel planning including domestic and international flights, accommodation, transportation, expense management. Mentored and delegated tasks as appropriate to Partnership Banking Personal Assistants. Plans and facilitates special organizational events including large scale conferences, leadership retreats, off-site meetings and other meetings involving the Senior Executive(s). Show less



Ockham Residential

• New Zealand
• Real Estate
• 1 - 100 Employee

• Executive Assistant & Office Manager

  • Jun 2016 - Apr 2017

  Office Manager & Executive Assistant to the Managing Director & CEO. Responsible for the organization and coordination of office operations, procedures and resources to facilitate effectiveness and efficiency for the entire organization. Office Manager & Executive Assistant to the Managing Director & CEO. Responsible for the organization and coordination of office operations, procedures and resources to facilitate effectiveness and efficiency for the entire organization.



ACG Schools

• New Zealand
• Education Administration Programs
• 100 - 200 Employee

• Executive Assistant

  • Sep 2014 - Mar 2016

  Provided comprehensive executive administrative support to the Chief Information Officer in all strategic initiatives and key objectives for IT and Property departments. Extensive diary and email management. Produced and coordinated monthly and quarterly reporting on behalf of Property and IT to the CEO and Board of Directors. Planned, coordinated and managed offsite meetings and events. Provided comprehensive executive administrative support to the Chief Information Officer in all strategic initiatives and key objectives for IT and Property departments. Extensive diary and email management. Produced and coordinated monthly and quarterly reporting on behalf of Property and IT to the CEO and Board of Directors. Planned, coordinated and managed offsite meetings and events.



ACCELERO LIMITED

• United Kingdom
• Industrial Automation

• Chief Operations Officer

  • Jun 2013 - Dec 2014

  Responsible for the day-to-day administration and business operations of boutique telecommunications start-up specializing in SME. Designed an operations strategy for the organization and developed metrics to support successes and opportunities in support of the business strategy. Created operating mechanisms, policies and procedures, business plans and policies to maximize efficiencies. Responsible for the day-to-day administration and business operations of boutique telecommunications start-up specializing in SME. Designed an operations strategy for the organization and developed metrics to support successes and opportunities in support of the business strategy. Created operating mechanisms, policies and procedures, business plans and policies to maximize efficiencies.



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• AVP, Project Manager, HR Business Support

  • Jun 2009 - Mar 2013

  Managed the life cycle of assigned projects to ensure highly-sensitive and complex projects were executed on time and within budget. Created all project documentation which included: terms of reference, project governance, well-defined project plans that identified the key milestones, and assigned responsibilities/resources. Created and managed all documentation including meeting minutes, action items, risk logs, change requests, budgets, and other project documentation. Identified… Show more Managed the life cycle of assigned projects to ensure highly-sensitive and complex projects were executed on time and within budget. Created all project documentation which included: terms of reference, project governance, well-defined project plans that identified the key milestones, and assigned responsibilities/resources. Created and managed all documentation including meeting minutes, action items, risk logs, change requests, budgets, and other project documentation. Identified, analyzed, prioritized, mitigated and communicated project risks to the project team and stakeholders. Maintained contact with executive stakeholders to communicate status, progress, risks, and issues. Analyzed stakeholder goals and effectively managed expectations and addressed any misalignment. Captured project-learning points and shared best practices with project team and colleagues. Provided consultation and strategic collaboration to stakeholders and management in the development of solutions, project plans, process management, and workflows.

• Executive Assistant

  • Aug 2004 - Jun 2009

  Provided comprehensive executive administrative support in all strategic initiatives and key objectives to senior-level executives. Extensive email management and calendar management including all aspects of meeting support across multiple time zones. Planned, coordinated and managed offsite meetings, events, and conferences. Ensured readiness of papers, discussion materials and other relevant information to ensure the Executive is fully briefed and prepared to facilitate meetings, forums… Show more Provided comprehensive executive administrative support in all strategic initiatives and key objectives to senior-level executives. Extensive email management and calendar management including all aspects of meeting support across multiple time zones. Planned, coordinated and managed offsite meetings, events, and conferences. Ensured readiness of papers, discussion materials and other relevant information to ensure the Executive is fully briefed and prepared to facilitate meetings, forums, and events. Monitored company policies and developed new operational procedures to increase efficiencies. All facets of HR Administration including expatriate agreements, Leave of Absence, Induction/New Hire, and other documentation as requested/needed. Comprehensive data and analytics reporting as well as analytical support in interpreting data to support key initiatives and strategies. Specific responsibilities included (but not limited to): Succession Planning, Talent Management, Performance Management, and Annual Remuneration activities for HR organization on behalf of the EVP, Human Resources. Managed the on-boarding and induction process for new employees. Coordinated and managed all aspects of C-Level quarterly executive conference calls, video conferences, monthly town hall meetings. Produced and coordinated HSBC Bank USA, N.A. and HSBC Bank Canada Human Resources Committee board meeting materials on a quarterly basis, and business continuity planning and disaster recovery activities.