Christy Rowan
B2B Sales and Development Manager at Elevanta- Claim this Profile
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Bio
Nancy Lugo
Christy really puts in the work and genuinely wants to learn EVERYTHING and do a great job. She has that skill for cold calling and emails that is such a gift and when added to her hard work and positive, sunny attitude she is a force to be reckoned with. I would recommend Christy for any outbound sales position or even a customer facing role as she is able to bond with people easy and create trust. She does not pull punches, is brave and wholehearted, and just generally a delightful person to work with.
Joe Watson
Christy is detailed, always willing to help you be successful and assist in receiving acceptance in travel programs. I learned from her how to make a great "Compelling Business Case". We became instant work companions after our first telephone call on why my hotel would be a great fit for a customer.
Nancy Lugo
Christy really puts in the work and genuinely wants to learn EVERYTHING and do a great job. She has that skill for cold calling and emails that is such a gift and when added to her hard work and positive, sunny attitude she is a force to be reckoned with. I would recommend Christy for any outbound sales position or even a customer facing role as she is able to bond with people easy and create trust. She does not pull punches, is brave and wholehearted, and just generally a delightful person to work with.
Joe Watson
Christy is detailed, always willing to help you be successful and assist in receiving acceptance in travel programs. I learned from her how to make a great "Compelling Business Case". We became instant work companions after our first telephone call on why my hotel would be a great fit for a customer.
Nancy Lugo
Christy really puts in the work and genuinely wants to learn EVERYTHING and do a great job. She has that skill for cold calling and emails that is such a gift and when added to her hard work and positive, sunny attitude she is a force to be reckoned with. I would recommend Christy for any outbound sales position or even a customer facing role as she is able to bond with people easy and create trust. She does not pull punches, is brave and wholehearted, and just generally a delightful person to work with.
Joe Watson
Christy is detailed, always willing to help you be successful and assist in receiving acceptance in travel programs. I learned from her how to make a great "Compelling Business Case". We became instant work companions after our first telephone call on why my hotel would be a great fit for a customer.
Nancy Lugo
Christy really puts in the work and genuinely wants to learn EVERYTHING and do a great job. She has that skill for cold calling and emails that is such a gift and when added to her hard work and positive, sunny attitude she is a force to be reckoned with. I would recommend Christy for any outbound sales position or even a customer facing role as she is able to bond with people easy and create trust. She does not pull punches, is brave and wholehearted, and just generally a delightful person to work with.
Joe Watson
Christy is detailed, always willing to help you be successful and assist in receiving acceptance in travel programs. I learned from her how to make a great "Compelling Business Case". We became instant work companions after our first telephone call on why my hotel would be a great fit for a customer.
Credentials
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Behavioral Interviewing Certified
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Experience
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Elevanta
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United States
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Insurance
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1 - 100 Employee
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B2B Sales and Development Manager
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Sep 2021 - Present
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Glenn Hotel, Autograph Collection
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United States
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Hospitality
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Director of Sales and Marketing
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Nov 2019 - Sep 2020
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Starwood Hotels & Resorts Worldwide, Inc.
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Hospitality
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700 & Above Employee
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Global Account Director
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2014 - Nov 2019
• Successfully represented 25 national accounts, maintaining direct responsibility for $38M in total annual revenue. • Implemented innovative and proven sales strategy to effectively prospect for new business across all Starwood brands in North America and select international brands. • Targeted the corporate market specific to global clients that traveled in more than 5 markets and spent $2M+ annually. • Key achievements within the role includes: - Executed strategy that has resulted in achieving 101.5% of $37.8M goal in 2015 and 103% of the $42.9M goal in 2016 year-to-date. - Led the launch of centralized billing for the portfolio’s largest government customer at $22M and one of Starwood’s top accounts, resulting in increased market share with the account trending at 2% above 2015 revenue levels. - Created and executed a number of customer appreciation events with as many as 50 individuals at applicable hotels to recognize key partnerships, uncover new business opportunities and maximize revenue potential.
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Starwood Hotels - Atlanta Metro Market
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Atlanta, GA
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Account Director - Business Travel Sales
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Jan 2010 - Nov 2019
• Utilized account management best practices and innovative strategy to successfully maintained 300 existing, growth and new business development accounts across 9 separate hotels. • Worked in collaboration with a dynamic team of hotel/regional leaders and hotel owners to increase market share within the Buckhead market. • Key achievements within the role included: - Leveraged a highly successful cluster approach piloted in 5 cities including Atlanta, recognized as the only successful pilot that led to exceeding hotel revenue targets in 9 hotels and brought in $4.5M in total annual revenue. - Selected as 1-of-4 individuals nominated for the “Manager of the Year” award in 2012 based on revenue criteria out of all peers across North America.
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Marriott International
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United States
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Hospitality
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700 & Above Employee
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Business Travel Account Manager , Global Sales
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Apr 2017 - Jun 2019
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Starwood Hotels & Resorts Worldwide, Inc.
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Hospitality
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700 & Above Employee
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Business Travel Sales Manager
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2008 - 2009
• Successfully managed 75 corporate transient accounts both local and global with a focus on new business development in the Buckhead market while reporting to the General Manager, Director of Sales/Marketing and Director of Revenue. • Key achievements within the role included: - Implemented strategy that increased revenue from 0 to $2M per year and exceeded set annual revenue targets of $1.8M. - Awarded the “Manager of the Quarter”, (Q2), and the “Manager of the Year” awards in 2008 and 2009 respectively.
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Business Travel Sales Manager
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2006 - 2008
• Successfully prospected a new and unfamiliar market, managing 75 corporate transient accounts in the immediate market. • Developed strong, profitable relationships with contacts, negotiating annual corporate rates for their individual travelers.• Key achievements within the role included: - Consistently exceeded annual revenue goals of $2.5M, which led to earning the “Manager of the Quarter”, (Q2), and the “Manager of the Year”, (2007), out of 75 managers.
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Group Sales Manager
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2002 - 2006
• Recruited into this role to take advantage of the reunion market including association, family and military reunions and wedding blocks by soliciting package add-ons including breakfast and parking. • Key achievements within the role included: - Increased the family market by 2,900% from 5 to 150 reunions annually which led to exceeding the annual revenue goal of $3M.
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Education
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Buffalo State College
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management -
State University of New York College of Agriculture and Technology at Morrisville
Associate’s Degree, Hotel, Motel, and Restaurant Management