Christopher Ugolini

Technical Business Analyst at Orium (formerly Myplanet)
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Location
Terrebonne, Quebec, Canada, CA
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency

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Experience

    • Technical Business Analyst
      • Jul 2022 - Present
    • Canada
    • Retail
    • 700 & Above Employee
    • Product Owner, Shared Services
      • Feb 2020 - Jul 2022

      The Shared Services team develops AWS microservices to seamlessly integrate Aldo Group's front-end and back-end ecom systems. We've previously replicated an Informatica MDM solution on consumer information into an in-house solution we call CPS (Consumer Profile Services). Currently, we are working on microservice-ing our new Flooid and Fluent solutions (point of sale and order management system, respectively).Some of my key responsibilities include:- Manage product backlog and sprint prioritization- Ensure development is not disrupted by potential impediments- Collaborate with fellow POs to align on delivery timelines- Organize and facilitate scrum ceremonies Show less

    • Ecommerce Business Analyst, Hybris
      • Apr 2018 - Feb 2020

      During my time as a BA, I led the team through successful migrations: SAP (from Retek) on ALDO North America, ALDO EU and GLOBO, photo studio image provider, and multiple Hybris upgrades.My main responsibilities included, but were not limited to:- Effectively analyze and document business requirements (BRDs) while writing user stories- Train business users and support teams on new features or version upgrades- Act as liaison between business and development teams- Maintained open communication with the project manager or business owners Show less

    • Web Admin / Technical Analyst
      • Feb 2015 - Apr 2018

      As a Web Admin/Tech Analyst, I am a member of the Customer Applications team in IT.I communicate often with both our internal and external development teams while my team and I analyze, and resolve/triage technical issues on various applications. Additionally, we aide in recommending solutions and RCA.My main responsibilities include, but are not limited to: - Manage and update content on three e-commerce websites [Aldo Shoes, Call It Spring, Globo (past: Little Burgundy)] - Manage and update content on Aldo Shoes' and Call It Spring's International informational sites (~50 sites) - Monitor server activity via AppDynamics and logs via Sumo Logic - Troubleshoot, resolve, and/or delegate incoming JIRA tickets to internal teamsMain tools used: - hybris Cockpits (hMC, hAC, WCMS, PCM) - GitHub via terminal - Text editor (atom) - Firebase - JIRA - AppDynamics - Sumo Logic - Google Analytics Show less

    • Frontend Developer, Jr.
      • Aug 2014 - Feb 2015

    • Front End Developer/Test Assistant - Internship
      • Jan 2014 - Apr 2014

      - Test, debug, and fix web content on Hybris in a variety of languages, including: Slim, Sass, and Ruby. - Manage ImpEx files, git repositories, and an ftp server. - Test, debug, and fix web content on Hybris in a variety of languages, including: Slim, Sass, and Ruby. - Manage ImpEx files, git repositories, and an ftp server.

Education

  • Vanier College
    Associate's degree, Computer Science
    2011 - 2014
  • Rosemere High School
    Honours
    2005 - 2010

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