Brand and Website Designer

• 2015 - Present

Crisis management, operations and business continuity consultant

• Mar 2016 - Present

As a crisis management, operations and business continuity consultant, I provide advice, training, guidance, and support to technology, media and humanitarian organisations operating across the spectrum of difficult, hostile, and challenging environments, on complex tasks such as: - Business continuity planning - Policy and standard operating procedures development - Crisis management support - Capacity building and mentoring - Office / project / programme security reviews - Staff evacuation planning - Threat research, analysis, and assessment (including political, natural disaster, public order and CBRN threats (including toxic industrial chemical release) - Designing, resourcing, and managing risk mitigation measures - Reputational risk management - Designing Covid-19 protection and mitigation measures - Conflict analysis - Journey and travel management - Stress and trauma risk management (including forms of vicarious trauma) - Mental health first aid Show less

Multimedia Content Producer & curator

• Feb 2018 - Present

Covid risk manager

• Aug 2021 - Dec 2021

Employed to design, build and implement a multi-faceted Covid-19 management plan for a high-profile musical artist’s international farewell music tour. I took the business from having nothing in place, to having a robust & detailed plan and policies of how to protect the workforce and reduce the likelihood of outbreaks and impact of the virus to allow the tour to commence without excess constraints. Working against a backdrop of huge uncertainty in international travel and virus mutations; I quickly engaged medical specialists, partner businesses (venue, promotors, media companies) to ensure that reputational, medical, and financial risk were identified, catalogued, and mitigated with correct and proportional measures - thereby saving the artist and company huge sums of money from lost revenue. Show less

Global risk advisor

• Feb 2018 - Dec 2018

Approached to to research, catalogue and manage safety and security risks, for an organisation of 130 staff that works on 36 separately funded projects, in 15 countries, and required unique and pragmatic guidance on best practice for a multitude of different contexts. As the sole advisor to the board of senior trustees and organisational leadership on issues encapsulating staff safety, risk culture and training strategy I was required to exercise due diligence with suppliers and contractors on a regular basis. During my time leading the risk management function, I frequently deployed to challenging countries to conduct oversight visits and develop contingency and evacuation plans for new project proposals where media coverage is highly contentious (central Asia for example). Ultimately, this led to the adoption of new risk management practices including formalised risk assessment. Show less

Safety, security and resilience advisor

• Feb 2016 - Feb 2017

As the International Bureaux Management (IBM) team advisor on the BBC’s Safety, Security, and Resilience (SSR) team, my role as was to audit, advise and support the development of the business continuity and crisis management plan, included working on evacuation, hibernation and / or relocation plans for staff in reputationally challenging environments for staff in the BBC’s 84 bureaux. To facilitate this, I conducted frequent liaison with government offices (i.e., FCDO) and peer organisations to build & widen holistic understanding of global issues on the organisation’s dashboard and undertook continuous professional development to ensure I was always able to give up-to-date guidance. A notable instance in this role, was leading the organisation’s response plan to a potential large-scale humanitarian disaster (the anticipated Mosul Dam collapse), whereby I first detected the threat, championed the need to better understand the risk, and concisely communicated the risk to several heads-of-department to build and resource a multifaceted response. Show less

Head of Training: Royal Marines Reserve London

• 2014 - 2016

Led the delivery of a change programme to over 100 new staff. Managed the development, progress and refinement of a 20-month syllabus through interviews, workshops and analyses of other similar change programmes. Managed a senior and experienced team of 5 project managers by performance monitoring, through regular feedback and dialogue. Supported business development by seeking new propositions and analysis of existing practices.• Optimised a misaligned department by analysing and refining work-streams, setting KPIs and clearer reporting channels.• Identified a high publicity brand-building event with a short lead-in time. Presented risk and benefit analysis to decision-making authority and budget holders; successfully negotiated a £60k budget and requested to lead project. Delivered event and achieved national brand exposure and engaged with target audience.• Ranked ‘high in top third’ of promotion course of over 60 students and recommended for early advancement to Major. Show less

Department Operations Manager: Operations and Training – Royal Marines Commando Unit

• 2012 - 2014

Managed the operational output of 120 staff in a high-readiness department. Appointed to: plan and deliver operations and change projects in remote environments; Manage department supply chain; manage risk, financial and compliance for all activities; maintain department awareness of potential operations areas; facilitate department development. • Planned, co-ordinated and managed a multinational team of 180 to deliver a key change project to 600 team members. • Highlighted future competency gaps by developing new comparative and analytical data tools. Tools were implemented in department BAU processes thus aiding decision making for the head of department. • Road mapped capability shortfalls then created and led action plans to address gaps for a team of 50 staff on a strategic change project across 6 West African countries. Conducted pre-deployment analysis with multinational stakeholders and presented risk mitigation strategy to executive leadership. Show less

Head of Office: Engagement, Influence and Outreach team – Royal Marines outreach department

• 2011 - 2012

Led a team of 30 staff responsible for outreach activities. Conducted event planning and oversight whilst managing reputational risk at national and regional engagement events. Engaged with senior stakeholders in and outside of the organisation to achieve buy-in. • Led an organisational change project to the HR process that delivered a 25% increase in productivity whilst maintaining team morale and adhering to organisation harmony guidelines.• Delivered a highly successful national outreach project. Achieved a 20% increase in applications within a short period; turning a 10% deficit into a 10% surplus. • Ranked top third of promotion course and recommended early appointment to an Operations manager role. Show less

Head of Office: Royal Marines

• 2010 - 2011

Led and managed a team of 30 staff to deliver worldwide amphibious operations. Mobilised at short notice as part of a strategic engagement project. Built team cohesiveness and cultivated high morale against a backdrop of situational uncertainty. Developed and led an on boarding programme to seamlessly integrate new joiners into a highly experienced team.

Close protection specialist, Royal Military Police

• May 2004 - Aug 2009

As a Royal Military Policeman, I conducted investigations to prevent and deter criminal activity, whilst also remaining calm in difficult and sensitive situations. Deployed to the British Embassy Baghdad and separately to Basrah, as part of a close protection team to protect the British Embassy diplomatic mission in Baghdad (6 months) and multinational HQ in Al-Basrah city (4 months). Conducted risk analysis in a complex environment and pressurised situations. Co-ordinated security teams of civilian security agencies to protect ViPs. Required to exercise sound judgement in situations that would have potentially international reaching consequences. As part of a multi-disciplinary team; delivered a 14-week professional development syllabus to small teams. Selected to conduct development needs analysis, motivate, build effective teams and lead behavioural change in staff from all aspects of the socio-economic spectrum. Researched, championed and utilised innovative techniques to facilitate a wide range of learning styles. Show less