Experience

Fleet Feet Chicago

• United States
• Retail
• 1 - 100 Employee

• Retail Sales & Operations Associate

  • Sep 2019 - Present

  -Foster employee growth through recognition, coaching and professional development opportunities and training. - Deliver the best customer experience by creating a positive staff culture with a focus on performance management and education.- Promote individual and team performance by setting expectations, delegating and by providing tools and resources.-Work with customers to ensure the proper fit of footwear, apparel and accessories by utilizing Fleet Feet fit process; promote in-store events and training programs.



DICK'S Sporting Goods

• United States
• Retail
• 700 & Above Employee

• Retail Operations Manager

  • Sep 2016 - Sep 2019

  - Supervise the freight flow processing functions for an $18M Accelerated Growth store, including shipping and receiving. - Manage operations team to ensure receiving area is kept clear and organized, ship from store orders are picked and processed, store order claims and transfers are completed efficiently, and the general upkeep of the store meets corporate standards. - Assist the store management team with general supervision of the store and all team members, including opening and closing the store.

• Running Specialist Team Lead

  • Sep 2013 - Sep 2019

  - Continually research and test the latest products, shoes, and accessories to further knowledge of the market and enhance the customer experience.- Drive sales through community involvement by participating in local market races to promote the company as a destination shop for running enthusiasts. - Provide technical support based on in-depth product knowledge to other associates and customers on all footwear merchandise with a focus on merchandise geared towards runners.



United State Postal Service

• United States
• Consumer Services
• 400 - 500 Employee

• Clerk and City Letter Carrier

  • Jun 2010 - Sep 2013

  - Lead team of clerks to sort mail for delivery as fast and efficiently as possible.-Memorize and implement knowledge of all carriers;‘ routes so that mail is efficiently loaded on trucks. -Deliver mail to residences and businesses along specified auxiliary route as assigned each day. -Assist customers with Issues as needed, - Lead team of clerks to sort mail for delivery as fast and efficiently as possible.-Memorize and implement knowledge of all carriers;‘ routes so that mail is efficiently loaded on trucks. -Deliver mail to residences and businesses along specified auxiliary route as assigned each day. -Assist customers with Issues as needed,