Experience

BrightView Landscapes

• United States
• Facilities Services
• 700 & Above Employee

• Business Administrator

  • Oct 2021 - Present



Panera Bread

• United States
• Restaurants
• 700 & Above Employee

• General Manager

  • Jun 2017 - Sep 2021

• Assistant Manager

  • Jun 2014 - Jun 2017

  Relocated to Raleigh from Kentucky - accepted an Assistant position to make the move

• General Manager

  • Jun 2012 - Jun 2014

  Led, developed, and coached a team of 4-6 Assistant Managers and a 40-60 associates with the goal of efficient operations and a quality customer experienceResponsible for all operations and business performance, including growth of both in-house and catering salesReviewed Profit & Loss statements, Accounts Payable, and Periodic Performance ReviewsManaged weekly forecasts for scheduling and product planning

• Assistant Manager

  • Jan 2010 - Aug 2012



Tomato Express Inc

• United States
• Consumer Services
• 1 - 100 Employee

• Associate Manager (Smashing Tomato)

  • Mar 2009 - Jan 2010

  Oversee daily operations as well as financial tracking & forecasting.Supervise serving staff and all related functions (discipline, scheduling, evaluations/reviews).Maintain restaurant inventory and Tomato Express POS systems.Daily focus on guest satisfaction.

• Associate Manager (Bella Notte)

  • Sep 2008 - Sep 2009

  Oversee daily operations as well as financial tracking & forecasting.Supervise serving staff and all related functions (discipline, scheduling, evaluations/reviews).Daily focus on guest satisfaction.



Consolidated Electrical Distributors

• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Management Trainee

  • May 2007 - Feb 2009

  Gained first-hand practical experience in the areas of Personnel, Sales, Marketing, Products, Administration, & Rules/Regulations as an active contributor within a successful profit center.Served as an Inside Sales Representative and delivered accurate and on-time delivery of client orders.Broadened my Sales Management perspective through both field seminar exposure and personal application of new Sales Management concepts. Gained first-hand practical experience in the areas of Personnel, Sales, Marketing, Products, Administration, & Rules/Regulations as an active contributor within a successful profit center.Served as an Inside Sales Representative and delivered accurate and on-time delivery of client orders.Broadened my Sales Management perspective through both field seminar exposure and personal application of new Sales Management concepts.



Cinemark

• United States
• Entertainment Providers
• 700 & Above Employee

• Assistant Manager

  • Jun 2000 - Sep 2006

  Oversee daily operations of the theater and the employees.Conducted employee reviews.Consulted with the GM on financials each month as well as the forecast for the next month.Assisted in weekly inventory counts and comparisons.Regularly exercised my quick-thinking capabilities by troubleshooting mechanical and HR issues.Promoted to Assistant Manager from entry-level position. Oversee daily operations of the theater and the employees.Conducted employee reviews.Consulted with the GM on financials each month as well as the forecast for the next month.Assisted in weekly inventory counts and comparisons.Regularly exercised my quick-thinking capabilities by troubleshooting mechanical and HR issues.Promoted to Assistant Manager from entry-level position.



University of Kentucky

• United States
• Higher Education
• 700 & Above Employee

• Hospital Emergency Room Volunteer

  • Jan 2005 - Apr 2005

  -Observed and assisted nurses & doctors in the ER.-Transported patients throughout the hospital, Answered some patient questions, and offered my assistance to anyone that could use it. -Observed and assisted nurses & doctors in the ER.-Transported patients throughout the hospital, Answered some patient questions, and offered my assistance to anyone that could use it.