Christopher Liddle
IT Manager at Oldham Active- Claim this Profile
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Bio
Credentials
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Exam N10-005 : CompTIA Network Plus Certification
CompTIA -
MCP Exam 70-672: Designing and Providing Microsoft Volume Licensing Solutions to Large Organizations
Microsoft -
MCP Exam 70-673: TS: Designing, Assessing, and Optimizing Software Asset Management (SAM)
Microsoft -
MCP Exam 72-671: Designing and Providing Microsoft Volume Licensing Solutions to Small and Medium Organizations
Microsoft -
Secure Email Gateway - Level 1 - Warrior Certification
Mimecast
Experience
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Oldham Active
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United Kingdom
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Wellness and Fitness Services
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1 - 100 Employee
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IT Manager
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May 2015 - Present
The sole responsibility for the IT strategy, IT projects and the server / network infrastructure for a large Leisure Trust based in Oldham. This includes hands on IT support for 200 users at 6 locations. Server Administration for the cloud based hosting solution (14 virtual servers in total), Microsoft 365 Administration including Azure, Exchange, SharePoint, Intune, Office and Teams. Active Directory and Group Policy Administration plus the responsibility for many other systems such as Cisco, WatchGuard, Mitel and Mimecast Email Security. Device management and configuration for over 150 desktops and laptops plus other devices such as IPads, Macs and phones. The management of network devices such as firewalls, switches, routers and wireless access points. The procurement of all IT related hardware and service contracts from printers and desktops to external managed service providers. The administration and configuration of the leisure management system which currently holds over 30,000 member records across 3 Microsoft 2019 servers (Application, IIS, SQL). The creation of reports from this system to provide business intelligence to the senior leadership team plus the management and configuration of the Mobile app, online booking systems and online payment portal. Show less
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Zen Internet
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United Kingdom
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Telecommunications
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300 - 400 Employee
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Technical Support Consultant
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Jul 2013 - May 2015
Resolving faults related to broadband and internal networks for business and residential users. The configuration of network hardware and general technical support for end users. Resolving faults relating to the Cpanel hosting platform. E.g. DNS records, Email Security, FTP, Email Redirects, PHP errors and domain queries. Resolving faults related to broadband and internal networks for business and residential users. The configuration of network hardware and general technical support for end users. Resolving faults relating to the Cpanel hosting platform. E.g. DNS records, Email Security, FTP, Email Redirects, PHP errors and domain queries.
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CDW UK
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Technical Solutions Specialist
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2010 - May 2013
The provision and design of complex technical solutions for medium and large organisations. Predominantly relating to server level operating systems, hypervisors, and software licensing models but also hardware and network solutions when required. The provision and design of complex technical solutions for medium and large organisations. Predominantly relating to server level operating systems, hypervisors, and software licensing models but also hardware and network solutions when required.
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Equanet
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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2nd Line Technical Support Engineer
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2007 - 2010
2nd Line remote support for business customers as part of a managed service agreement, resolving complex technical issues relating to Microsoft Server, Group Policy, Active Directory, Exchange and Windows.
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1st Line Technical Support Engineer
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2006 - 2007
1st Line Remote support for business customers as part of a managed service agreement, resolving lower level technical issues relating to Microsoft Server, Group Policy, Active Directory, Exchange and Windows escalating to the 2nd line support team where necessary.
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Configuration Engineer
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2005 - 2006
The preparation and imaging of desktops and servers for deployment to business customers. The installation of memory, Hard Drives, other hardware components into both PC and Macs plus full PC builds and hardware repairs when required.
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Customer Support Advisor
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2003 - 2005
Dealing with business customers to resolve post sales related queries, adhering to strict deadlines and offering reassurance to sometimes frustrated customers.
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Education
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1999 - 2001
Bury College
BTEC Advanced I.T. General National Vocational Qualification, Information Technology -
1994 - 1999
Bury Church of England High School
GCSE
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