Experience

JEVS Human Services

• United States
• Non-profit Organization Management
• 500 - 600 Employee

• Youth Advisor/Case Manager

  • Sep 2017 - Present

  •Provides intake, assessment, and case management activities for Philadelphia out of school youths (16-21) •Responsible for developing individual education plans and interventions designed to achieve benchmarks • Utilizes assessment software and results for customized education plans and appropriate job readiness curriculums •Collaboration with JEVS staff in other workforce initiative programs to match participants with appropriate community service placement •Provides intake, assessment, and case management activities for Philadelphia out of school youths (16-21) •Responsible for developing individual education plans and interventions designed to achieve benchmarks • Utilizes assessment software and results for customized education plans and appropriate job readiness curriculums •Collaboration with JEVS staff in other workforce initiative programs to match participants with appropriate community service placement



Bank of Hawaii

• United States
• Banking
• 700 & Above Employee

• Loan Documentation Specialist

  • Oct 2015 - Apr 2017

   Coordinated home equity loans between internal departments, branches, brokers, and loan officers  Responsible for absolute accuracy and completeness in reviewing all relevant application documents and other necessary records to ensure compliance with state and federal laws/regulations  As Head of Section – Attended bi-monthly meetings to provide systems teams with detailed reports and feedback in order to update and improve software for all other bank personnel in the state  Maintained comprehensive records and spreadsheets in MS Office  Responsible for cross-training other documentation personnel Show less



Palama Settlement

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Counselor

  • Oct 2013 - Jul 2015

   Mental health counselor for at-risk youths (13-17) in a multi-cultural setting  Responsible for support in dealing with family issues, legal troubles, social skills, truancy, drug and alcohol dependence, etc.  Class instructor as well as one on one tutor for all subjects required to fulfill credit recovery/diploma/GED requirements  Conducted intake assessments for incoming students to gauge social, educational, and familial skills  Implemented personal action plans, as well as provided counseling and interventions for those who needed extra support  Led group sessions aimed at improving social and personal growth  Held meetings with families and full staff to ensure all goals were being met by each client Show less



VOLCANO eCigs

• United States
• Retail
• 1 - 100 Employee

• Training Coordinator

  • 2014 - 2015

   Maintained highest sales and customer service reviews at the location by providing outstanding service  Performed managerial duties such as maintaining accurate tills, bank statements, product orders/inventory, as well as scheduling and delegating tasks to other team members  As training coordinator, trained all new and current employees on new product function and troubleshooting techniques as well as ways to improve customer service  Provided detailed written and verbal observational reports to district managers detailing training progress  Provided developmental counseling to employees to ensure progress and motivation Show less



ACE Medical

• Honolulu, Hawaii

• Laboratory Technician/Supervisor

  • 2007 - 2014

   Independently managed the processing of 150-200 specimens per day  Experience with centrifuge, aliquoting samples, blood cultures, urinalysis, maintaining temperature stability, and other specific test requirements for each sample, e.g. preservatives, acids  Responsible for writing and delivering finalized reports for the ordering physicians; maintained comprehensive and confidential records via MS Office and hospital specific software  Maintained a zero percent error rate for all specimens and results for every quarterly review  Coordinated testing and result reports with several different departments throughout the hospital Show less