Experience

Veterans Claims Consulting

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Veterans Claims Consultant

  • May 2023 - Present



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Assistant Director

  • May 2019 - May 2023

  Led, mentored, trained, and maintained the health, welfare, and discipline of over 157 employees while advising and instructing executive leadership on strategic workforce management and ensuring effective distribution of limited resources.• Advised the Executive Director on all matters about the organization’s mission and employee readiness; oversaw administrative personnel actions, individual training; family support, morale, welfare, and professional development• Directed the company’s managers and supervisors training and development program; developed ways to educate and train the managers and supervisors and provided counsel and mentored subordinates about passing on guidance, knowledge, and experiences to employees in their care• Dedicated to the retention of superior and model employees; in charge of tracking and retaining exemplary employees by being involved in their career path and preparing and referring them for specialized training programs• Ensured the security, accountability, maintenance, and effective employment of over $34M worth of equipment with zero losses or damages• Developed, implemented, and managed 60 hours of reintegration training; resulted in the successful redeployment of 136 employees Show less

• Senior Operations Manager

  • May 2017 - May 2019

  Managed the training, unit readiness, law enforcement support, tasking, and manpower utilization for 163 personnel while serving as the operation advisor to the Executive leadership.• Trained and mentored 7 personnel in law enforcement operations career progressions and maintained assets and equipment valued at over $500K• Authored and delivered training on security tactics, weapons employment, safety, and leadership; efforts produced a highly efficient team, rated as the top team in the company• Maintained accountability and serviceability of organizational equipment consisting of three tactical vehicles and communication equipment valued more than $2M without incident or equipment loss• Enhanced the unit readiness with the coordination and planning of over 12 ranges; increasing company productivity and efficiency. Show less

• Program Manager

  • Mar 2015 - Nov 2017

  Managed the Emergency Management Program for 7th Expeditionary Transportation Brigade with 2,200 active duty Soldiers that are responsible for providing logistical support across the Army to include contingency operations. Maintained emergency action plans; supported Joint base full scale exercise as observer controller; created imminent weather evacuation plans that were implemented during two tropical storms. Provided logistical support during preparedness that resulted in protected infrastructure and critical assets. Show less

• Senior Manager

  • Jun 2015 - May 2017

  Served as the Force Protection Senior Manager of an Expeditionary Transportation organization of worldwide contingency operations, with an assigned strength of over 2,200 employees.• Provided oversight for the overall protection and security of 60 facilities; oversaw the planning, resourcing, and execution of Organization Antiterrorism, Operation Security (OPSEC), and Emergency Management training• Developed and implemented efficient systems to better plan and track unit training completion resulting in increased performance across the board.• Managed the reception, distribution, and completion of all operational taskings within the organization; hosted weekly operations meetings with subordinate units and resolved operation conflicts• Maintained 100% accountability and over 95% operational readiness of 20 pieces of critical assets and equipment valued at more than $4.5M• Oversaw and managed the safety operations resulting in the successful execution of over 200 taskings without any major incidents or injures to personnel or equipment. Show less



USAA

• United States
• Financial Services
• 700 & Above Employee

• Hiring our Heroes Fellow; Program/Project Management

  • Jan 2022 - Apr 2022



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Operations Manager

  • Jan 2014 - Jan 2015

  Led, coached, and directed operations for a 42-member team in the execution of training in preparation for deployment in support of national interests; oversaw the morale, health, welfare, and professional development of the entire team. • Directed daily activities and functions of a 42–member security team while overseeing production and proficiency; conducted monthly 1–on–1 performance evaluation to identify strengths/weaknesses and discuss promotion potential• Provided and/or scheduled personnel for 24-hour law enforcement and force protection operations consisting of a population of almost 40,000 personnel across 190K square acres; in charge of organizational property valued at $5M• Diligently led a newly assigned peer through the inventory of more than $10M in government property, ensuring 100% accountability and reconciliation. Show less

• Operations Manager

  • Jan 2013 - Jan 2014

  Supervised and responsible for the training, health, welfare, and professional development of 60 employees guiding section supervisors in support of the Community’s Directorate of Emergency Services and the Provost Marshall’s Office.• Oversaw the administrative support and logistical functions of the organization; provided oversight for the Protective Services Detachment • Functioned as the primary advisor to the Executive Leadership team on all matters about employees and quality of life concerns of Family members and local civilians; accountable for over $500K of property• Oversaw the organization’s safety program resulting in employees driving over 200K miles with zero safety incidents. Show less

• Planning Manager

  • Jan 2011 - Jan 2013

  Served as the manager of the Plans Division for a deployable Military Police organization with worldwide contingency missions. In addition, also operated as the Protective Service Detachment manager in support of one of the organization’s major military-strategic initiatives.• Maintained accountability for producing operations and fragmentary orders while coordinating and synchronizing efforts with higher and subordinate organizations for all training and mission requirements• Managed the mentorship, training, professional development, guidance, safety, and accountability of 12 employees; maintained accountability and serviceability of organizational equipment valued at over $7M• Utilized Composite Risk Management and analytical techniques for gathering data on new or modified equipment and developed training courses designed to reach a wide variety of skill and comprehension levels• Organized the organization’s Battalion Combative program which resulted in 30 employees being level one trained and certified during the deployment. Show less