Experience

Balboa Park Online Collaborative
• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee
• System Administrator

  • Nov 2021 - Present

San Diego Zoo Wildlife Alliance
• United States
• Non-profit Organizations
• 700 & Above Employee
• Database Application Technician (SysAdmin)

  • May 2014 - Jun 2020


Sellpoints, Inc.

• Program Specialist

  • Jan 2013 - May 2014

  This is a continuation of my position at ShowUhow (which was acquired by sellpoints at the start of the year. My overall responsibilities are still research Client products to write shoot plans and scripts from. Oversee production shoots to maintain script and manual accuracy. Maintain client database, "VIG" pages and client information. Liaison between client and production. Fill in as on screen talent. Assistant video/audio editor, motion graphic consultant (to maintain Client standards), CRM maintenance (SalesForce). Production assistant/Producer for on-location shoots. Show less



ShowUhow, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Program Specialist

  • Aug 2011 - Jan 2013

  Research Client products to write shoot plans and scripts from. Oversee production shoots to maintain script and manual accuracy. Maintain client database, "VIG" pages and client information. Liaison between client and production. Fill in as on screen talent. Assistant video/audio editor, motion graphic consultant (to maintain Client standards), CRM maintenance (SalesForce). Production assistant/Producer for on-location shoots. Research Client products to write shoot plans and scripts from. Oversee production shoots to maintain script and manual accuracy. Maintain client database, "VIG" pages and client information. Liaison between client and production. Fill in as on screen talent. Assistant video/audio editor, motion graphic consultant (to maintain Client standards), CRM maintenance (SalesForce). Production assistant/Producer for on-location shoots.



Sony Online Entertainment

• Computer Games
• 1 - 100 Employee

• Technical Support Rep.

  • Jan 2011 - Mar 2011

  Answer Various Customer questions via email pertaining to any number of SOE's online games including EverQuest/EverQuest 2 and DC Universe Online. Both Technical and Billing. Answer Various Customer questions via email pertaining to any number of SOE's online games including EverQuest/EverQuest 2 and DC Universe Online. Both Technical and Billing.



Geek Squad

• IT Services and IT Consulting
• 700 & Above Employee

• Counter Intelligence Agent

  • Jul 2008 - Aug 2010

  Educate clients on proper computer usage, eradication of viruses, troubleshooting and resolution of various software and hardware issues, hitting daily, weekly and monthly sales and services goals. Educate clients on proper computer usage, eradication of viruses, troubleshooting and resolution of various software and hardware issues, hitting daily, weekly and monthly sales and services goals.



Borders

• Belgium
• Online Audio and Video Media

• Shipping Receiving Manager

  • Mar 2005 - Jan 2008

  Prep the back room for multiple weekly shipping, receiving product, organizing back stock for shelving, maintaining of shipping records. Prep the back room for multiple weekly shipping, receiving product, organizing back stock for shelving, maintaining of shipping records.