President

• 2021 - Present

Promoted to key executive providing leadership and direct oversight for Tara Cares staff, operations, administrative services, corporate development, and fiscal operations, including budgeting, forecasting, and planning. Drive and support strategic vision, mission, values, and organizational development and improvements. Build and nurture valuable internal and external relationships as lead executive, working collaboratively with vice presidents, c-suite, and stakeholders. Implement in-house training and systems to deliver efficient programs and services and superior patient satisfaction. Demonstrate expertise in state regulations and compliance to support daily adherence to rules and standards. Provide strategic guidance, administrative support, and influence and create a positive, high-performing environment. Show less

Vice President of Operations

• 2020 - 2021

Promoted to manage 8 executive directors, 3 clinical operations nurses, and director of safety and compliance in operational excellence across 7 facilities in Georgia and Alabama for elder care contract administration organization. Developed and optimized operational infrastructures to meet growing demands. Recruited and mentored leadership teams. Provided strategic guidance as trusted advisor to facility management to drive outstanding quality care with on-site and hands-on guidance, remote support, and problem-solving for financials, staffing, grounds, high-pressure scenarios, and compliance. Show less

Executive Director – Jonesboro Nursing & Rehabilitation Center LLC

• 2018 - 2020

Recruited to lead transformational initiatives at underperforming 129-bed nursing and rehabilitation facility, increasing occupancy rates, boosting standards of compliance for health inspections, and restructuring inefficient systems. Developed standardized protocols, processes, and infrastructures to maintain full occupancy levels. Wrote 5-year business plan to facilitate long-term strategy. Created high-performance leadership team by outsourcing key management roles with top talent. Introduced new admissions leadership to drive collaboration, optimize productivity and increase effective enterprise communications. Garnered buy-in across organizations to drive consensus in change management as well as teamwork mentality to unite workforce in company mission for quality care. Show less

Executive Director – North Mobile Nursing & Rehabilitation Center LLC

• 2017 - 2018

Provided strategic oversight of $1.2M challenged facility serving residents with behavioral and mental challenges in underserved region. Managed $900K monthly budget. Integrated medical director, physicians, nurse practitioners, and pharmacy consultants into quality assurance for performance improvement committee (QAPI) to facilitate holistic view of business improvement objectives. Established open door policy to drive employee satisfaction and culture of excellence.

Administrator-In-Training – North Mobile Nursing & Rehabilitation Center LLC

• 2015 - 2017

Completed 1,000+ hours in hands-on 6-month training across all departments in skilled nursing facility, earning Mississippi and Alabama nursing home administration licensure. Promoted to executive director of North Mobile Nursing and Rehab Center due to enhanced quality of care, facility aesthetics and hygiene compliance, customer service, and operational workflows.

Manager

• 2014 - 2015

Apple Store Leader Program Associate

• 2012 - 2014

Selected from 55K+ applicants for exclusive and rigorous 2-year leadership immersion program across all retail and management functions. Subsequently promoted to launch and manage new retail location in Virginia Beach. Oversaw daily operations and logistics to maximize productivity. Developed collaborative, high-performance teams to deliver outstanding customer experience.