Experience

Professional Instruments Company
• United States
• Manufacturing
• 1 - 100 Employee
• Manufacturing | Sales

  • Dec 2008 - Present


Midwest Mountaineering

• Sporting Goods Manufacturing
• 1 - 100 Employee

• Sales Associate

  • Oct 2017 - Sep 2018

  • Assist customers who want to equip themselves for their adventures with my passion for, and knowledge of, technical gear. • Assist customers who want to equip themselves for their adventures with my passion for, and knowledge of, technical gear.



Tubman

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Grant Writing Intern

  • Jun 2017 - Sep 2017

  • Assist in writing corporate, foundation, and government proposals and reports to secure ongoing financial support for Tubman's family crisis resources. • Research grant opportunities to identify those aligning with Tubman's services and strategic priorities. • Assist in writing corporate, foundation, and government proposals and reports to secure ongoing financial support for Tubman's family crisis resources. • Research grant opportunities to identify those aligning with Tubman's services and strategic priorities.



Wilderness Inquiry

• United States
• Travel Arrangements
• 1 - 100 Employee

• Outdoor Leader

  • Apr 2016 - Aug 2017

  • Serve WI trip participants and ensure the safety, quality, and cost-effectiveness of WI experiences. • Outdoor Leaders are responsible for the lives and well being of WI participants throughout a WI adventure. • Serve WI trip participants and ensure the safety, quality, and cost-effectiveness of WI experiences. • Outdoor Leaders are responsible for the lives and well being of WI participants throughout a WI adventure.



University of Minnesota Center for Outdoor Adventure

• Climbing Wall Staff

  • Oct 2016 - May 2017

  • Ensure the safety of participants and other staff at the climbing wall through enforcement of policy and safety procedures. • Lead orientations and belay lessons for new climbers to teach them safe climbing practices. Maintain a welcoming and positive environment to provide good experiences for everyone. • Ensure the safety of participants and other staff at the climbing wall through enforcement of policy and safety procedures. • Lead orientations and belay lessons for new climbers to teach them safe climbing practices. Maintain a welcoming and positive environment to provide good experiences for everyone.



University of Minnesota Office of Information Technology

• Service Desk Technician

  • Jun 2015 - Jun 2016

  Service Desk Technician • Communicate with UMN faculty, staff, and students through phone calls, emails, and walk-ins up to, but not limited to, 50 incidents per day • Assist customers on various devices and platforms with a wide variety of hardware and software issues • Collaborate with a large team, 87 student workers and multiple tiers and departments of technicians and engineers, to deliver swift and complete service to the end user • Certifications in: service desk, service desk tools, service desk customer service, and service desk process and procedures Computer and Device Support • Reimage University of Minnesota owned computers • Provide on-site device support for a wide range of departments within the University including changing parts inside hardware and resolving network connectivity issues Show less