Experience

Community Built
• United States
• Technology, Information and Internet
• 1 - 100 Employee
• Member

  • May 2023 - Present

CMX
• United States
• Professional Training and Coaching
• 1 - 100 Employee
• Member

  • Mar 2023 - Present


PandaDoc

• United States
• Software Development
• 700 & Above Employee

• Community Forums Manager

  • Aug 2022 - Present

• Customer Support Specialist

  • Apr 2022 - Aug 2022

• Customer Support Associate

  • May 2021 - Aug 2022



Randstad USA

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Associate

  • Aug 2019 - May 2021

  Bloomington, Illinois, United States I was responsible for filing tax returns and making tax payments for business personal property assets. I was assigned specific states, and responsible for each jurisdiction within that state. Due to the nature of the work in this department, it was extremely important to effectively communicate with my team to prioritize work and completed that work by assigned deadlines.



Afni, Inc.

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Jun 2018 - Mar 2019

  Bloomington, Illinois, United States In this role, I was responsible for answering customer inquiries sent in via e-mail. I was responsible for answering a specific number of e-mails per hour, and received recognition for exceeding expectations. I was pulled aside for different projects to work as a result of high performance. It was extremely important to prioritize work, and ensure work was completed by assigned deadlines.



State Farm ®

• United States
• Insurance

• Customer Service Representative

  • Nov 2017 - May 2018

  Bloomington, Illinois, United States While working as a customer service representative at State Farm, I learned the important of effective communication and empathy. Also, being able to multi-task was extremely important as I had to navigate multiple computer applications while servicing customers.



McDonald's

• 1 - 100 Employee

• Manager

  • May 2015 - Nov 2017

  Lexington, Illinois, United States I worked in various roles during my time at McDonald's. I started out as a crew member, learned all of the areas of the store, and then moved up to crew trainer, and eventually manager. I managed a team during each shift I was assigned, and developed and strengthened time-management and organizational skills.