Experience

HMC Capital

• Chile
• Financial Services
• 1 - 100 Employee

• Retail Manager

  • Jun 2022 - Present

  Melbourne, Victoria, Australia Manager of daily operations with a focus on Relationship Management, Lease Management and Centre Presentation for HomeCo Daily Needs REIT and HealthCo Healthcare & Wellness REIT



The GPT Group

• Australia
• Real Estate
• 700 & Above Employee

• Business Development Executive

  • Feb 2022 - Jun 2022

  Melbourne, Victoria, Australia Manager of Casual Mall Leasing & Retail Media Advertising for Parkmore and Chirnside Park Shopping Centres



Vicinity Centres

• Australia
• Real Estate
• 700 & Above Employee

• Casual Mall Leasing Executive

  • Jan 2020 - Feb 2022

  Box Hill Central Manager of Pop Up Mall Space Leasing at Box Hill Central, Oakleigh Central & Victoria Gardens



JLL

• United States
• Real Estate
• 700 & Above Employee

• Specialty Mall Leasing Executive

  • Feb 2018 - Jan 2020

  Melbourne, Australia Property and Asset Management specialising in Casual Mall & Vacant Shop Leasing with a portfolio of over 30 shopping centres across Victoria, Tasmania & South Australia.



World Vision Australia

• Australia
• Non-profit Organizations
• 300 - 400 Employee

• Regional Engagement Manager - VIC/TAS/SA/WA

  • Feb 2016 - Dec 2016

  Direct Reports: 10 (7 Team Leaders, 3 Coordinators) Indirect reports : (reporting to my TL’s and Coordinators) : 250+ People performance and engagement manager across the South region of Australia for all of World Vision's retail (major shopping centres), youth (40hr Famine in schools) face to face campaigns and events.

• Campaign Planning and Resource Coordinator

  • Jan 2011 - Feb 2016

  Manager & coordinator of people, operations and logistics for VIC/TAS events and campaigns that support the fundraising Face To Face Retail and Youth teams. Commercial responsibilities with Casual Mall Leasing relationships, negotiating price, & site selection. Furthermore, complete support of the VIC/TAS team with financial reporting including budget management, event planning, administration, and recruitment and training of new staff. I was nominated for the 2014 "Build a Sustainable… Show more Manager & coordinator of people, operations and logistics for VIC/TAS events and campaigns that support the fundraising Face To Face Retail and Youth teams. Commercial responsibilities with Casual Mall Leasing relationships, negotiating price, & site selection. Furthermore, complete support of the VIC/TAS team with financial reporting including budget management, event planning, administration, and recruitment and training of new staff. I was nominated for the 2014 "Build a Sustainable Organisation Award" (the only individual nominee), an award which is normally reserved for entire teams.

• Supporter Services Consultant

  • Apr 2008 - Dec 2010

  Melbourne, Australia Provide superior service to WVA’s supporters and the Australian public through online conversations - email and social media. Achieving the highest of standards to suppport WVA’s Child Sponsorship and related products acquisition and revenue targets.



Telstra

• Australia
• Telecommunications
• 700 & Above Employee

• Workforce Planner

  • Feb 2006 - Mar 2008

  Burwood Workforce Planning. Data analysis and centre reporting. Vital responsibility being centre team and individual conformance to schedule as key measure and performance indicators. Scheduling all centre meetings and managing the call centre dialer. Reporting to Teams Leaders adherence to schedule (e.g extended breaks) and tracking of unplanned leave; enhancing coaching and team performance. Was responsible for rolling out and configuring "Personal Best" a quality assurance system which recorded all… Show more Workforce Planning. Data analysis and centre reporting. Vital responsibility being centre team and individual conformance to schedule as key measure and performance indicators. Scheduling all centre meetings and managing the call centre dialer. Reporting to Teams Leaders adherence to schedule (e.g extended breaks) and tracking of unplanned leave; enhancing coaching and team performance. Was responsible for rolling out and configuring "Personal Best" a quality assurance system which recorded all voice calls throughout the contact centre.

• Sales Executive

  • Jun 2004 - Jan 2006

  Burwood Sales consultant dealing with all types of incoming and outgoing telephone calls from existing and new customers. Providing the best customer service and solutions. My high level performance in this role lead to me earning the "Sales Professional Of The Year" award in 2005. I was chosen for this award out of over 150 people.