Christopher Williams

Senior Product Manager/Engineering Manager at HomeLister
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Contact Information
us****@****om
(386) 825-5501
Location
Mount Pleasant, Michigan, United States, US
Languages
  • Spanish Professional working proficiency
  • Portuguese Professional working proficiency
  • Malay Elementary proficiency

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Senior Product Manager/Engineering Manager
      • Mar 2022 - Present

      • Delivered location-based pricing feature set which maximized revenue capture, increased conversions, and set a project management standard for new features •Implemented Figma-based design system for design and engineering teams, resulting in faster feature deployment, increased design process efficiency, and improved UI consistency across web and mobile platforms • Implemented new process standards for Design, Product, QA, and Engineering, resulting in faster deployments, more tailored features, and better team dynamics • Implemented major enhancements to a Twilio and Front-based Customer Engagement Solution, improving efficiency, tracking, and satisfaction of customer delivery team through customized call transferring, streamlined contact management, and real-time display of internal data for incoming callers • Identified and addressed critical analytics issues through in-depth analysis and implementation of new testing methods and documentation, resulting in improved data accuracy and fewer discrepancies • Increased new customer signups by implementing a social authentication solution for Google, Apple, and Facebook • Developed an OpenAI-enabled customer facing feature to increase conversions and customer satisfaction • Led Sprint Planning, Backlog Grooming and Sprint Retrospective sessions Show less

Education

  • University of California, Berkeley
    Bachelor of Arts, Anthropology
    1996 - 2001
  • International College of Music (ICOM)
    Sound Production
    2020 - 2021
  • The Art Institute of California-San Francisco
    Interior Design
    2004 - 2005

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