Christopher Williams
Senior Product Manager/Engineering Manager at HomeLister- Claim this Profile
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Spanish Professional working proficiency
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Portuguese Professional working proficiency
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Malay Elementary proficiency
Topline Score
Bio
Experience
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HomeLister
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United States
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Real Estate
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1 - 100 Employee
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Senior Product Manager/Engineering Manager
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Mar 2022 - Present
• Delivered location-based pricing feature set which maximized revenue capture, increased conversions, and set a project management standard for new features •Implemented Figma-based design system for design and engineering teams, resulting in faster feature deployment, increased design process efficiency, and improved UI consistency across web and mobile platforms • Implemented new process standards for Design, Product, QA, and Engineering, resulting in faster deployments, more tailored features, and better team dynamics • Implemented major enhancements to a Twilio and Front-based Customer Engagement Solution, improving efficiency, tracking, and satisfaction of customer delivery team through customized call transferring, streamlined contact management, and real-time display of internal data for incoming callers • Identified and addressed critical analytics issues through in-depth analysis and implementation of new testing methods and documentation, resulting in improved data accuracy and fewer discrepancies • Increased new customer signups by implementing a social authentication solution for Google, Apple, and Facebook • Developed an OpenAI-enabled customer facing feature to increase conversions and customer satisfaction • Led Sprint Planning, Backlog Grooming and Sprint Retrospective sessions Show less
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Education
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University of California, Berkeley
Bachelor of Arts, Anthropology -
International College of Music (ICOM)
Sound Production -
The Art Institute of California-San Francisco
Interior Design